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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26362
  • Shipping
    26324
  • Quality
    26895

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,911
Neutral
166
Negative
102
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Instant Feedback

470,842 reviews

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How would you rate Tire Rack?

Reviews (37,900)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user danielb2957
California
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Website is intuitive and easy to navigate. I like the 'Tire Rack Tested' information.

Reason I chose this business:

Wide range of product solutions and nearby pickup.

Value
Shipping
Quality

Date of experience: November 21, 2022

Thumbnail of user xavierb75
California
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

Web page expires too rapidly when trying to place order

Reason I chose this business:

Internet research

Service
Value
Shipping
Quality

Date of experience: September 16, 2021

Thumbnail of user larryh1076
California
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

Easy ordering for product I need good price and fast delivery

Reason I chose this business:

Price and product availability

Value
Shipping
Quality

Date of experience: February 28, 2022

Thumbnail of user karlm241
New Hampshire
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase
• Updated review

Could not confirm That tires would be mounted and balanced before shipment!

Reason I chose this business:

Previous purchases

Service
Value
Shipping
Quality

Date of experience: May 26, 2022

All Good - Yet yo be put on!
December 7th, 2021
Verified purchase
• Previous review

Easy when selecting vehicle to be used on and compare to tires on car!

Reason I chose this business:

Used before

Value
Shipping
Quality

Date of experience: December 7, 2021

Thumbnail of user michaell4164
Maryland
2 reviews
0 helpful votes
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December 13th, 2021
Verified purchase

Great pricing, and quality experience using the online system.

Reason I chose this business:

Used in past

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user matthewd709
Ohio
1 review
0 helpful votes
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September 16th, 2021
Verified purchase
• Updated review

Easy to find tires and purchase... good experience

Reason I chose this business:

Wanted to see what it was like. To order tires on line and have them delivered to a store

Reason I chose this product:

Had good reviews

Value
Shipping
Quality

Date of experience: September 16, 2021

Easy to find tires and purchase
September 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wanted to see what it was like

Date of experience: September 10, 2021

Thumbnail of user patrickd467
New York
1 review
0 helpful votes
  • Send Message
February 15th, 2021
Verified purchase

Wow ordered the tires one day and 2 days later they were here. Great service.

Reason I chose this business:

Overall selection and price

Reason I chose this product:

$#*! Cepek is well known and respected product

Value
Shipping
Quality

Date of experience: February 15, 2021

Thumbnail of user paulp1075
New York
1 review
0 helpful votes
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December 13th, 2021
Verified purchase
• Updated review

Ordering is quick and easy. Great selection of tires.

Reason I chose this business:

You had the tires that I wanted.

Value
Shipping
Quality

Date of experience: December 13, 2021

I liked the large selection and ratings of each selection
January 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, reviews, and prompt shipping.

Date of experience: January 2, 2021

Thumbnail of user dianaw591
Nebraska
2 reviews
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

Happy with my transaction for buying 4 tires. Thank you!

Value
Shipping
Quality

Date of experience: May 25, 2022

Thumbnail of user scottn661
Michigan
4 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

Tire Rack made it easy to find the tires I was looking for.

Reason I chose this business:

Great selection and prices.

Value
Shipping
Quality

Date of experience: November 21, 2022

Thumbnail of user suzanned268
New Jersey
1 review
0 helpful votes
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March 19th, 2021
Verified purchase
• Updated review

Large selection, great prices, quick delivery to recommended installer!

Reason I chose this business:

In stock and ease of ordering!

Value
Shipping
Quality

Date of experience: February 15, 2021

Large selection, great prices, quick delivery to recommended...
February 9th, 2021
Verified site experience
• Previous review

Large selection, great prices, quick delivery to recommended installer!

Reason I chose this business:

In stock and ease of ordering!

Date of experience: February 9, 2021

Thumbnail of user vladimirb84
California
1 review
0 helpful votes
  • Send Message
November 19th, 2022
Verified purchase

Information is easy to find, fast delivery, convenient option, good price

Reason I chose this business:

Recommended by a friend

Value
Shipping
Quality

Date of experience: November 19, 2022

Thumbnail of user shanel130
New Jersey
1 review
0 helpful votes
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March 18th, 2021
Verified purchase

Quick shipping. Online purchase was easy and simple. Tires are excellent!

Reason I chose this business:

Overall reviews and experience from others.

Reason I chose this product:

Ability to handle daily driving and off road capabilities. Also gives the car a much better appearance. Subaru Outback

Value
Shipping
Quality

Date of experience: February 14, 2021

Thumbnail of user gustaveb21
District of Columbia
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

Excellent service and always have the products I need

Reason I chose this business:

I have always bought tires from here since 1996

Value
Shipping
Quality

Date of experience: December 11, 2021

Thumbnail of user joser1470
Pennsylvania
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Found what i needed and would have been 5 star but half my order was delayed.

Reason I chose this business:

Searching for tires

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user jenniferl1224
New York
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase
• Updated review

Decent priced. Fast and free shipping is great!...

Reason I chose this business:

Have been using tirerack for a while now. LOVE the free shipping. Its what usually makes me buy from here.

Value
Shipping
Quality

Date of experience: November 21, 2022

Decent
November 30th, 2021
Verified site experience
• Previous review

Decent. Website seems easy to use

Reason I chose this business:

Just because idk

Date of experience: November 30, 2021

Great and easy to use website
November 24th, 2021
Verified site experience
• Previous review

Date of experience: November 24, 2021

Great
September 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Date of experience: September 14, 2020

Thumbnail of user richardj1384
Florida
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Great! Walked me through the purchase without any problems.

Reason I chose this business:

Best price, very professional website!

Value
Shipping
Quality

Date of experience: May 26, 2022

Thumbnail of user jonathanm503
Ohio
1 review
0 helpful votes
  • Send Message
December 10th, 2021
Verified purchase
• Updated review

Very straight forward and simple. Love the installer options.

Value
Shipping

Date of experience: December 10, 2021

Very good price and easy website to follow
February 2nd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Great price

Date of experience: February 2, 2020

Thumbnail of user juliop81
New Jersey
3 reviews
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase
• Updated review

Great, always dependable. Never let me down. My go to site for tires

Reason I chose this business:

My go to site for tires

Value
Shipping
Quality

Date of experience: August 18, 2022

Great service
September 2nd, 2021
Verified purchase
• Previous review

Fast delivery and great service at PepBoys. Glad I chose to get them here

Reason I chose this business:

My brother recommended this site and tires

Reason I chose this product:

Recommendation

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user elizabethp1420
Oregon
1 review
0 helpful votes
  • Send Message
December 12th, 2021
Verified purchase

Quick and easy - love that they show up at our gate within a couple of days

Reason I chose this business:

Have used the site before with great results

Value
Shipping
Quality

Date of experience: December 12, 2021

Thumbnail of user normana113
Florida
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Good service an quality availability and the wide range of products to choose from was a factor

Value
Shipping
Quality

Date of experience: May 26, 2022

Thumbnail of user phillipe101
Texas
1 review
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

Shipping was fast and the tires were just like advertised.

Reason I chose this business:

The price and this is my fourth time using Tirerack!

Value
Shipping
Quality

Date of experience: May 16, 2023

Thumbnail of user lisas555
Vermont
2 reviews
20 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

You guys make it super easy to find the right wheels for your car and offer a bunch of options.

Reason I chose this business:

Needed new rims for our new car and we have always had great service and products with you guys

Reason I chose this product:

We have purchased two different sets of these rims for 2 other vehicles and they have proven to be a great product.

Value
Shipping
Quality

Date of experience: September 15, 2021

You guys make it super easy to find the right wheels...
September 4th, 2021
Verified site experience
• Previous review

You guys make it super easy to find the right wheels for your car and offer a bunch of options.

Reason I chose this business:

Needed new rims for our new car and we have always had great service and products with you guys

Date of experience: September 4, 2021

Thumbnail of user jamesh5222
Alabama
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Good selection and quick service! Will be back again!

Reason I chose this business:

Recommended by installer

Value
Shipping
Quality

Date of experience: May 26, 2022

Thumbnail of user farrelly
Texas
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase
• Updated review

Easy product search, selection and payment with fast shipping

Reason I chose this business:

Got tires several times, a quality, car battery operated air pump and most importantly, Tire Rack not only matched up the right part for my vehicle, but Tire Rack beat Jeff's $.

Value
Shipping
Quality

Date of experience: August 18, 2022

Quick, easy, accurate & less $ than other online providers...
April 3rd, 2020
Verified site experience
• Previous review

Quick, easy, accurate & less $ than other online providers who offer free shipping.

Reason I chose this business:

Used you before

Date of experience: April 3, 2020

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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