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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2981
  • Value
    26358
  • Shipping
    26320
  • Quality
    26891

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,865
Neutral
165
Negative
103
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Instant Feedback

470,781 reviews

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How would you rate Tire Rack?

Reviews (37,853)

Rating

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user jashawna
New York
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase
• Updated review

My experience was very smooth from start to finish.

Reason I chose this business:

Fairness & convience

Value
Shipping
Quality

Date of experience: December 23, 2022

Excellent...
September 12th, 2021
Verified site experience
• Previous review

Excellent...

Reason I chose this business:

Good product

Date of experience: September 12, 2021

Thumbnail of user benjamena
Wisconsin
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

I will keep using Tirerack - they never let me down!

Reason I chose this business:

Prior customer service

Service
Value
Shipping
Quality

Date of experience: December 19, 2022

Thumbnail of user christianp396
Virginia
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Informative expert review videos and fitment/ intended tire use descriptions.

Reason I chose this business:

My local installer recommended Tire Rack.

Value
Shipping
Quality

Date of experience: June 26, 2022

Thumbnail of user willied149
Texas
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

Easy checkout had exactly what I needed. Was convenient and better pricing than name stores.

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: September 24, 2022

Thumbnail of user shashanks34
Pennsylvania
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Very user friendly and reasonable prices! Everything went smoothly. Excellent service.

Reason I chose this business:

Recommendation

Value
Shipping
Quality

Date of experience: January 8, 2022

Thumbnail of user michaelm10372
New Mexico
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

Great experience the tires were delivered on time and in excellent condition.

Value
Shipping
Quality

Date of experience: September 27, 2022

Thumbnail of user scotts2470
Pennsylvania
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Tire Rack has always been a great company to deal with. Thanks!

Reason I chose this business:

Tire was difficult to locate anywhere else

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user bobt863
Louisiana
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Quick, easy, and very pleasant shopping experience.

Reason I chose this business:

Price, ease of ordering, wide selection of products.

Value
Shipping
Quality

Date of experience: March 31, 2022

Thumbnail of user jeffreyf512
Maryland
2 reviews
0 helpful votes
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June 26th, 2022
Verified purchase

Amazing website features + best overall price. I'm a long-time returning customer.

Reason I chose this business:

I'm a long-time returning customer.

Value
Shipping
Quality

Date of experience: June 26, 2022

Thumbnail of user barrettm24
Georgia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Easy website. Answered all my questions about the tires. Smooth transaction.

Reason I chose this business:

Reputation. You tube recommendations.

Value
Shipping
Quality

Date of experience: December 21, 2022

Thumbnail of user laurencec95
Massachusetts
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Fast easy and I like having the road hazard protection

Reason I chose this business:

Replace a tire under road hazard warranty purchased from tire rack

Value
Shipping
Quality

Date of experience: June 25, 2022

Thumbnail of user ericak182
California
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Easy! Great prices, fast delivery, thank you once again.

Reason I chose this business:

Prev customer

Value
Shipping
Quality

Date of experience: December 16, 2022

Thumbnail of user robertb8116
North Carolina
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

A little confusing but Gus on chat got me taken care of.

Reason I chose this business:

Price and ability to compare tire brands

Value
Shipping
Quality

Date of experience: March 24, 2023

Thumbnail of user martinb710
Ohio
1 review
0 helpful votes
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October 23rd, 2021
Verified purchase

Smooth online process. Tires arrived at installer location on time and well packaged.

Reason I chose this business:

Vast tire selection

Value
Shipping
Quality

Date of experience: October 23, 2021

Thumbnail of user charlesr1894
Michigan
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Easy to find what you need. Tire Rack is user friendly.

Reason I chose this business:

Total price.

Service
Value
Shipping
Quality

Date of experience: December 19, 2022

Thumbnail of user dough444
South Carolina
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Have always been pleased with service and purchases

Reason I chose this business:

Have purchased from here many times

Value
Shipping
Quality

Date of experience: January 5, 2022

Thumbnail of user jamesh1932
Ohio
2 reviews
0 helpful votes
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October 23rd, 2021
Verified purchase

Excellent service and very quick shipping. Easy to use website

Reason I chose this business:

Love the free shipping

Value
Shipping
Quality

Date of experience: October 23, 2021

Thumbnail of user jeremyb603
Wisconsin
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Will buy from again without a doubt. Everything about the transaction was smooth

Reason I chose this business:

Only place that had the tires I was looking for that weren't backordered

Value
Shipping
Quality

Date of experience: January 5, 2022

Thumbnail of user shannonf391
Delaware
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Great price comparisons, amazon was cheaper, but would take longer.

Reason I chose this business:

Most affordable within my budget, and great ability to pick up in locations near family.

Value
Shipping
Quality

Date of experience: June 24, 2022

Thumbnail of user paulp878
Illinois
1 review
0 helpful votes
  • Send Message
September 20th, 2023
Verified purchase
• Updated review

Thank you! They arrived can't wait to get them installed!

Value
Shipping
Quality

Date of experience: September 20, 2023

Awesome
August 25th, 2020
Verified site experience
• Previous review

Date of experience: August 25, 2020

Thumbnail of user johnb7583
Rhode Island
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Web site easy to navigate. I am a repeat customer, and never experienced any problems

Value
Shipping
Quality

Date of experience: October 21, 2021

Thumbnail of user kathleenr912
Vermont
3 reviews
0 helpful votes
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October 20th, 2021
Verified purchase

Difficult but the chat guy was very helpful. Once I got my tire size correct things went quickly.

Value
Shipping
Quality

Date of experience: October 20, 2021

Thumbnail of user scottb2068
New Jersey
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Super easy! And they were at my house in 24 hours!

Value
Shipping
Quality

Date of experience: October 21, 2021

Thumbnail of user ronaldr818
Maryland
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

Always a fair price, quick delivery. Quality products, good service.

Reason I chose this business:

Easy and fast

Value
Shipping
Quality

Date of experience: October 20, 2021

Thumbnail of user anthonyb2343
Texas
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

Very user friendly website. Unable to find my spare locally but was quite easy on Tire Rack.

Reason I chose this business:

Recommended by my mechanic

Value
Shipping
Quality

Date of experience: March 20, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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