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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2981
  • Value
    26358
  • Shipping
    26320
  • Quality
    26891

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,865
Neutral
165
Negative
103
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Instant Feedback

470,781 reviews

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How would you rate Tire Rack?

Reviews (37,853)

Rating

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user michaell3144
Wisconsin
1 review
0 helpful votes
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February 17th, 2021
Verified purchase
• Updated review

Easy transaction good web site. Very prompt shipping

Reason I chose this business:

Repeat customer

Reason I chose this product:

Ratings on site

Value
Shipping
Quality

Date of experience: February 17, 2021

Easy transaction good web site
February 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: February 10, 2021

Thumbnail of user elises139
Vermont
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase
• Updated review

This is the second time using TireRack and am equally pleased with your service.

Reason I chose this business:

Recommended by shop I use, and past experience

Service
Value
Shipping
Quality

Date of experience: March 2, 2022

Excellent customer service!
December 14th, 2020
Verified purchase
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Reason I chose this product:

Known to me from prior vehicles, and the customer service fellow agreed they were a good fit.

Value
Shipping
Quality

Date of experience: December 14, 2020

Easy and quick!
December 8th, 2020
Verified site experience
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Date of experience: December 8, 2020

Thumbnail of user michaelb9403
South Carolina
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Smooth straight forward process. Quality tires. No damages or wear. Timely delivery.

Reason I chose this business:

Just bought a used car. Nearly bald tires on them. Needed some good quality tires.

Value
Shipping
Quality

Date of experience: November 23, 2022

Thumbnail of user richardw2234
California
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

Very easy site to use and shipping was great they showed up on time

Reason I chose this business:

Had the tires I needed

Value
Shipping
Quality

Date of experience: September 18, 2021

Thumbnail of user rodneyh226
California
2 reviews
0 helpful votes
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September 17th, 2021
Verified purchase
• Updated review

Have used tire rack before. Never a problem. Shipping company was overwhelmed but came through.

Reason I chose this business:

Previous experience

Reason I chose this product:

Reputation for quality

Value
Shipping
Quality

Date of experience: September 17, 2021

Have used tire rack before
September 10th, 2021
Verified site experience
• Previous review

Have used tire rack before. Never a problem.

Reason I chose this business:

Previous experience

Date of experience: September 10, 2021

Thumbnail of user ericc1861
Maryland
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Easy and Quick. I have always use Tirerack for previous Orders.

Reason I chose this business:

Good Prices. I bought my last 2 sets of tires

Value
Shipping
Quality

Date of experience: November 23, 2022

Thumbnail of user kennedye6
Idaho
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Easy to find what you need. Good filters and navigating

Value
Shipping
Quality

Date of experience: December 12, 2021

Thumbnail of user danielg1621
Florida
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Always a smooth transaction! Product came as describe and shipping was very fast!

Reason I chose this business:

Faster shipping and product availability

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user michaels7637
Pennsylvania
1 review
0 helpful votes
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January 13th, 2022
Verified purchase
• Updated review

The services you recommended to install are booked for weeks and expensive. Very misleading

Reason I chose this product:

Meets my needs

Value
Shipping
Quality

Date of experience: December 14, 2021

Easy fast shipping
December 8th, 2021
Verified site experience
• Previous review

Date of experience: December 8, 2021

Thumbnail of user aprill529
Massachusetts
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Love tire rack. The experience is thoroughly designed

Reason I chose this business:

Always use them. Awesome set up to research huge selection of tires. Very helpful

Value
Shipping
Quality

Date of experience: August 21, 2023

Thumbnail of user alexanderd437
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Excellent quantity control and ease of use website

Reason I chose this business:

In-stock tires at competitive price

Value
Shipping
Quality

Date of experience: August 22, 2022

Thumbnail of user persong
California
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Best tire website anywhere. Easy to navigate and compare tires. Thank you!

Reason I chose this business:

Fried of mine recommended as did my Porsche mechanic

Value
Shipping
Quality

Date of experience: December 14, 2021

Thumbnail of user chasem135
Massachusetts
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Awesome, Just wish your mobile installer reached my area

Reason I chose this business:

Easy ordering & shipping

Value
Shipping
Quality

Date of experience: November 21, 2022

Thumbnail of user timothys453
Ohio
1 review
0 helpful votes
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September 17th, 2021
Verified purchase
• Updated review

Pad arrived, though a bit slowly. It seems normal delivery from that distance would be sooner.

Reason I chose this business:

Looking for a future tire purchase, found some brake pads.

Value
Shipping
Quality

Date of experience: September 17, 2021

The site is bit slow today
April 15th, 2020
Verified site experience
• Previous review

The site is bit slow today. Otherwise fine.

Reason I chose this business:

Koni sale, good price, free shipping.

Date of experience: April 15, 2020

Thumbnail of user michaeld4150
Nebraska
1 review
0 helpful votes
  • Send Message
September 18th, 2021
Verified purchase

Good selection, fast shipping, a pleasant experience overall

Reason I chose this business:

Broad selection of items

Value
Shipping
Quality

Date of experience: September 18, 2021

Thumbnail of user georgea680
Alabama
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

Loved my new wheels! I will shop your products again,!

Reason I chose this business:

Found online

Reason I chose this product:

Price and service. Quick delivery and free shipping.

Value
Shipping
Quality

Date of experience: February 16, 2021

Thumbnail of user nickolasm34
Kansas
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Easy to use. Pick up was simple and had no issues with any of the staff

Value
Shipping
Quality

Date of experience: December 14, 2021

Thumbnail of user melissam2240
Oregon
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

We ordered our tires on line and they got here pretty fast. Experience was good.

Reason I chose this business:

We chose Tire Rack because they were the only ones that had the tires we needed for the best price was ok.

Reason I chose this product:

Needed the tires for my car.

Value
Shipping
Quality

Date of experience: September 17, 2021

Thumbnail of user davids7355
Ohio
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase
• Updated review

Super easy process from start to finish. Had no issues on any step.

Reason I chose this business:

Pervious experience

Value
Shipping
Quality

Date of experience: November 22, 2022

Simple process
January 13th, 2022
Verified purchase
• Previous review

Was very easy, I'm glad you had the tires in stock.

Value
Shipping
Quality

Date of experience: January 13, 2022

Thumbnail of user jameso1023
Georgia
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase
• Updated review

Easy to examine options and have used tirerack many times.

Value
Shipping
Quality

Date of experience: August 22, 2023

Not my first set of tires from tire rack.
January 11th, 2022
Verified purchase
• Previous review

Always a good experience with Tire Rack. Good prices and great service.

Reason I chose this business:

Past satisfaction.

Value
Shipping
Quality

Date of experience: January 11, 2022

Thumbnail of user juliem2459
New Jersey
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Always a great experience, fast shipping, good selection and the price is excellent.

Value
Shipping
Quality

Date of experience: November 22, 2022

Thumbnail of user carlosc917
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Always a good experience, except when you are out of stock.

Value
Shipping
Quality

Date of experience: November 23, 2022

Thumbnail of user davidp3369
Massachusetts
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Easy site navigation and search. Painless check out.

Reason I chose this business:

Mechanic recommended

Value
Shipping
Quality

Date of experience: September 17, 2021

Thumbnail of user andreww574
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase
• Updated review

No problem purchase. Simple and easy to use site. Very satisfied

Reason I chose this business:

Easy to navigate

Value
Shipping
Quality

Date of experience: September 17, 2021

Excellent so far
November 28th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Previous user

Date of experience: November 28, 2019

Thumbnail of user johnk4322
Florida
1 review
0 helpful votes
  • Send Message
November 23rd, 2022
Verified purchase
• Updated review

Very happy with Tire Rack's selection, prices, and delivery responsiveness.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: November 23, 2022

Big selection and quick delivery scheduled
August 5th, 2022
Verified site experience
• Previous review

Date of experience: August 5, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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