• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26342
  • Shipping
    26304
  • Quality
    26875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,644
Neutral
165
Negative
99
View ratings trends

Instant Feedback

470,454 reviews

77
See all photos
How would you rate Tire Rack?

Reviews (37,626)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user heathers6
Heather S.
New York
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Easy ordering and road hazard guarantee included which is a plus

Reason I chose this business:

Price and road hazard warranty included

Quality

Date of experience: May 1, 2022

Thumbnail of user peterb1869
Massachusetts
1 review
0 helpful votes
  • Send Message
November 14th, 2021
Verified purchase

Simple to navigate through website, information was adequate.

Reason I chose this business:

Price and quality

Value
Shipping
Quality

Date of experience: November 14, 2021

Thumbnail of user gregoryr517
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

Easy to search affordable fast and secure shipping

Quality

Date of experience: April 27, 2022

Thumbnail of user ricks1273
Texas
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase

My experience was quick and easy
Everything went as planned

Reason I chose this business:

Best price on Toyo Proxes RR tires

Value
Shipping
Quality

Date of experience: April 24, 2022

Thumbnail of user kendraw36
Alabama
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase
• Updated review

Easy access price and convenience service products

Reason I chose this business:

Shop here before and love it

Value
Shipping
Quality

Date of experience: April 24, 2022

Love the experience!
September 26th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Able to see prices and pick what I want and not being told higher prices being a woman.

Date of experience: September 26, 2019

Thumbnail of user markh3598
Texas
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Tirerack always has the tires I am looking for in stock, and ready to ship.

Reason I chose this business:

Beat prices, fastest shipping.

Quality

Date of experience: May 1, 2022

Thumbnail of user benw860
Connecticut
2 reviews
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase

Efficient and I love the mobile mounting service!
U

Reason I chose this business:

Price, efficiency, service

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user mitzis23
California
2 reviews
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase

Clear descriptions and user friendly website. Thank you!

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user jamesw3805
Ohio
1 review
0 helpful votes
  • Send Message
November 12th, 2021
Verified purchase

Been a customer for more than 20 years. Still best tire and wheel service out there!

Reason I chose this business:

Best selection, best price, best website, best delivery.

Value
Shipping
Quality

Date of experience: November 12, 2021

Thumbnail of user scottd1180
Maryland
1 review
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase

User friendly. Excellent online ordering experience.

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user robertb5590
Texas
1 review
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase

Easy to use. Good selection of preferred installers.

Reason I chose this business:

Difficulty finding tire I wanted available locally.

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user tabithac85
Ohio
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

Smooth and simple, good prices, factory rebates, fast delivery.

Service
Value
Shipping
Quality

Date of experience: November 15, 2022

Thumbnail of user jorgel230
North Carolina
1 review
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

Gus was amazing at customer service! Plan to use you guys again the near future!

Reason I chose this business:

Friend recommended

Quality

Date of experience: April 27, 2022

Thumbnail of user charitop
California
1 review
0 helpful votes
  • Send Message
November 12th, 2021
Verified purchase

Easy ordering
Fast service and delivery
Convenience

Reason I chose this business:

Previous experience and reasonable price

Value
Shipping
Quality

Date of experience: November 12, 2021

Thumbnail of user johnt3907
California
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

Ordered snow tires, installed locally & we're in business. Thanks Tire Rack!

Reason I chose this business:

They had what I wanted

Value
Shipping
Quality

Date of experience: November 15, 2022

Thumbnail of user ryanp875
Wisconsin
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

Good customer service! Very fast delivery. Product as described.

Reason I chose this business:

Good prices!

Value
Shipping
Quality

Date of experience: November 15, 2022

Thumbnail of user chadv33
Ohio
1 review
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase
• Updated review

Always quick and easy. Really like the tire selection that I can't get locally.

Reason I chose this business:

Good service

Value
Shipping
Quality

Date of experience: November 13, 2021

Quick and easy
October 3rd, 2020
Verified site experience
• Previous review

Quick and easy. Very helpful they show you places that can mount you tires and their price.

Reason I chose this business:

Tires where not available from my usual tire shop.

Date of experience: October 3, 2020

Thumbnail of user teresao157
Ohio
1 review
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase

Have ordered from Tire Rack in the past. First online experience simple and quick!

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user brianc2783
New York
1 review
0 helpful votes
  • Send Message
April 3rd, 2022
Verified purchase

Very easy to navigate website and find what you want.

Reason I chose this business:

For a easy wheel and tire package set up

Value
Shipping
Quality

Date of experience: April 3, 2022

Thumbnail of user peterj525
Illinois
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase
• Updated review

Shopping experience always is smooth. Easy to look up my past purchase and order a replacement.

Reason I chose this business:

Frequent customer. I have had good experience with Tire Rack for a long time.

Value
Shipping
Quality

Date of experience: October 25, 2021

Frequently buy tires from Tire Rack
August 30th, 2020
Verified site experience
• Previous review

Frequently buy tires from Tire Rack. Easy to ship to my installer and take care of the rest with the installer. Easy to compare and read reviews.

Reason I chose this business:

Return customer after many sets of tires purchased through Tire Rack.

Date of experience: August 30, 2020

Thumbnail of user johnc9254
Tennessee
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

Great way to buy tires. Happy I found out about it.

Reason I chose this business:

Value and eaze

Value
Shipping
Quality

Date of experience: November 15, 2022

Thumbnail of user josepht989
California
1 review
0 helpful votes
  • Send Message
October 24th, 2021
Verified purchase

Overall, very good experience. Huge selection and fairly decent prices.

Value
Shipping
Quality

Date of experience: October 24, 2021

Thumbnail of user burtonr12
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase
• Updated review

Everything good. I've used tire rack for many years and have never had a bad experience.

Reason I chose this business:

Asap service and past experiences

Value
Shipping
Quality

Date of experience: April 5, 2022

N/a
November 5th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Returning customer

Date of experience: November 5, 2019

Thumbnail of user charlesn567
Texas
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

A little buggy on mobile, but otherwise fine. Tires shipped fast and arrived quickly.

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user lindam3490
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 24th, 2021
Verified purchase

Easy transaction, quick delivery
Tires were in stock-no waiting

Value
Shipping
Quality

Date of experience: October 24, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?