• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26342
  • Shipping
    26304
  • Quality
    26875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,644
Neutral
165
Negative
99
View ratings trends

Instant Feedback

470,454 reviews

77
See all photos
How would you rate Tire Rack?

Reviews (37,626)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user williamd2747
Georgia
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

Easy to research and purchase tires. Used installer who did fine job.

Reason I chose this business:


Reputation.

Value
Shipping
Quality

Date of experience: April 5, 2022

Thumbnail of user jenniferf1895
Minnesota
1 review
0 helpful votes
  • Send Message
April 4th, 2022
Verified purchase

It was great! I received them in less than a week.

Reason I chose this business:

Previously bought tires from here

Value
Shipping
Quality

Date of experience: April 4, 2022

Thumbnail of user chadg132
New York
1 review
0 helpful votes
  • Send Message
April 4th, 2022
Verified purchase
• Updated review

Easy experience and extremely fast delivery. Pretty impressive.

Reason I chose this business:

Awesome past experiences using Tire Rack.

Value
Shipping
Quality

Date of experience: April 4, 2022

Easy
October 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Wanted my tires sent to me directly. Other places force you to have them installed by someone else.

Date of experience: October 14, 2020

Thumbnail of user victorj131
Georgia
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

I love Tire Rack! The process is so simple and easy to use!

Reason I chose this business:

Because the process is so simple and easy to complete.

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user jeffreyk264
North Carolina
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase
• Updated review

Tire Rack is great. Have been a buyer since 2000... thank you

Reason I chose this business:

Have used tire rack since the year 2000; very pleased with the quality and service!

Value
Shipping
Quality

Date of experience: October 25, 2021

GREAT PRICE AND PRODUCT..
December 31st, 2019
Verified site experience
• Previous review

GREAT PRICE AND PRODUCT. THANKS TO KRISTAN FOR HIS GREAT CUSTOMER SERVICE!

Reason I chose this business:

HAVE ORDERED IN THE PAST A NUMBER OF TIMES AND WAS VARY SATISFIED.

Date of experience: December 31, 2019

Thumbnail of user jeremyf331
Alabama
1 review
0 helpful votes
  • Send Message
April 4th, 2022
Verified purchase

Easy to find tires that no one else has in stock. Very fast shipping, highly recommend Tire Rack

Reason I chose this business:

Price and stock

Value
Shipping
Quality

Date of experience: April 4, 2022

Thumbnail of user larryw459
Alabama
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase
• Updated review

Quick and easy to navigate. Ordering tires was a breeze!

Reason I chose this business:

Previous customer and satisfied with the quality of the product.

Value
Shipping
Quality

Date of experience: October 25, 2021

Quick and user friendly
November 28th, 2019
Verified site experience
• Previous review

Quick and user friendly. Great tire selection and great prices to boot!

Reason I chose this business:

Returning customer who loves the quality and price.

Date of experience: November 28, 2019

Thumbnail of user thomasq299
Rhode Island
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

TireRack site works very well. Customer service is great

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user richardc2867
Utah
2 reviews
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

Quick and easy. Excellent website to determine what I needed

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user tannerm59
Florida
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

Always cheaper than anyone, fast shipping and vast selection

Reason I chose this business:

Saved me $250 on 2 tires

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user jeffk867
Colorado
1 review
0 helpful votes
  • Send Message
October 26th, 2021
Verified purchase

Easy as Tirerack walked me straight though the process.

Reason I chose this business:

I race there.

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user scotts2470
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

Tire Rack has always been a great company to deal with. Thanks!

Reason I chose this business:

Tire was difficult to locate anywhere else

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user alannar19
Arizona
1 review
0 helpful votes
  • Send Message
October 23rd, 2021
Verified purchase

Helpful interface, easy to search and find what you need.

Reason I chose this business:

Good past experience. Like the convenience of having them shipped to an installer!

Value
Shipping
Quality

Date of experience: October 23, 2021

Thumbnail of user josephs2245
Massachusetts
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

Great service., came before delivery time. Will order again.

Reason I chose this business:

Replacement for previously bought tires.

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user kimberlym1821
Arkansas
1 review
0 helpful votes
  • Send Message
October 26th, 2021
Verified purchase

Excellent great variety and price, easy to find a wide range of tires that fit our needs

Reason I chose this business:

I always choose tire rack. They have the best prices and selection.

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user robertn925
California
1 review
0 helpful votes
  • Send Message
March 23rd, 2022
Verified purchase
• Updated review

I love Tire Rack! Been using them for years. Their delivery capability is impressive.

Reason I chose this business:

I always go to Tire Rack.

Value
Shipping
Quality

Date of experience: March 23, 2022

Good Deal
February 8th, 2022
Verified purchase
• Previous review

The Tire Rack website is super easy to navigate. Prices are fair especially when you add the value of the 2 year warranty. I had to exercise the warranty just a few months ago when one tire bought from TR failed. Replacement process was relatively simple and straightforward. Reimbursement was no haggle and quick.

Reason I chose this business:

I prefer their business model.

Value
Shipping
Quality

Date of experience: February 8, 2022

Always a pleasure ordering thru Tire Rack
November 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous experience

Date of experience: November 1, 2021

Great website
December 30th, 2020
Verified site experience
• Previous review

Great website - easy to navigate - chat function works great also.

Reason I chose this business:

Many tire choices plus my favorite and only Saab service center is a Tire Rack Installer.

Date of experience: December 30, 2020

Thumbnail of user darrelk20
New Jersey
3 reviews
0 helpful votes
  • Send Message
March 23rd, 2022
Verified purchase

Outstanding selections of products, and pricing. Customer Service second to none.

Reason I chose this business:

Prices and awesome customer service

Value
Shipping
Quality

Date of experience: March 23, 2022

Thumbnail of user michaelb6502
New Jersey
1 review
0 helpful votes
  • Send Message
March 25th, 2022
Verified purchase
• Updated review

Best selection - fair price - lighting fast delivery!

Reason I chose this business:

Selection and quick delivery

Value
Shipping
Quality

Date of experience: March 25, 2022

Easy and fast
July 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Date of experience: July 23, 2021

Thumbnail of user kevinm2686
California
1 review
0 helpful votes
  • Send Message
October 11th, 2021
Verified purchase

Quick and easy. But delivery was delayed by 2 days

Value
Shipping
Quality

Date of experience: October 11, 2021

Thumbnail of user teresac829
Colorado
1 review
0 helpful votes
  • Send Message
October 12th, 2021
Verified purchase

Quick and easy. PayPal option too. Thank you! Great selection.

Reason I chose this business:

Great selection

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user danb582
Ohio
1 review
0 helpful votes
  • Send Message
October 12th, 2021
Verified purchase
• Updated review

What I would expect from Tirerack. Very Satisfied.

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: October 12, 2021

Fast and convenient
November 17th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Quality merchandise.

Date of experience: November 17, 2019

Thumbnail of user thomasa1165
Utah
1 review
0 helpful votes
  • Send Message
March 26th, 2022
Verified purchase

Very easy and quick. Ordering online was efficient.

Reason I chose this business:

Convenient and had what I needed.

Value
Shipping
Quality

Date of experience: March 26, 2022

Thumbnail of user jonb668
New Hampshire
1 review
0 helpful votes
  • Send Message
October 11th, 2021
Verified purchase

Been using Tire Rack for over 25 years, never had a problem

Reason I chose this business:

Needed a good quality set of aftermarket wheels for a customer

Service
Value
Shipping
Quality

Date of experience: October 11, 2021

Thumbnail of user davids7804
Indiana
1 review
0 helpful votes
  • Send Message
March 26th, 2022
Verified purchase

Easy, well laid out site. Great pricing and comparison options are very helpful.

Reason I chose this business:

Always wanted to try Tire Rack, finally did!

Value
Shipping
Quality

Date of experience: March 26, 2022

Thumbnail of user frederickg117
Louisiana
1 review
0 helpful votes
  • Send Message
October 12th, 2021
Verified purchase

No one carries compact spare tires. Tire in stock. Very fast delivery.

Reason I chose this business:

Customer told me you might have a compact spare and you did.

Value
Shipping
Quality

Date of experience: October 12, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?