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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26342
  • Shipping
    26304
  • Quality
    26875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,644
Neutral
165
Negative
99
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Instant Feedback

470,454 reviews

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How would you rate Tire Rack?

Reviews (37,626)

Rating

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user toddd410
Oregon
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Found what we wanted and shipment arriving tomorrow? What's not to like?:-)

Reason I chose this business:

Previous experience with the company, finding the tires we want.

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user fredc320
Arizona
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Saved a lot over what was available at the local tire stores. Easy to shop and select

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user gregorys59
Kentucky
2 reviews
0 helpful votes
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October 3rd, 2021
Verified purchase

Would have been 5 stars but had to re-try Affirm option 3 times.

Reason I chose this business:

For the roadside assistance included.

Value
Shipping
Quality

Date of experience: October 3, 2021

Thumbnail of user nicolasw38
California
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Easy transaction and fast shipping!
Will call again.

Value
Shipping
Quality

Date of experience: March 19, 2022

Thumbnail of user stevem2179
Michigan
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

Very Good. Found all the information I needed online.

Value
Shipping
Quality

Date of experience: October 2, 2021

Thumbnail of user zacheryl34
Maine
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase
• Updated review

Love shopping tire rack, will be back yet again I'm sure!

Reason I chose this business:

Previous customer. I like to be able to choose exactly the tire I want. Most local shops don't offer that.

Value
Shipping
Quality

Date of experience: October 3, 2021

Great website
April 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Ol Faithful at this point. A go to site that always ends up being the best option

Date of experience: April 30, 2020

Thumbnail of user jakem547
North Carolina
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

I've used TireRack for over 20 years. I'm thrilled to be a continued customer.

Value
Shipping
Quality

Date of experience: March 17, 2022

Thumbnail of user alanb112
Texas
2 reviews
0 helpful votes
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October 30th, 2021
Verified purchase

Paypal integration is inaccurate. Errors with Generic Error

Reason I chose this business:

Price and selection

Value
Shipping
Quality

Date of experience: September 30, 2021

Thumbnail of user jillc371
Maryland
1 review
0 helpful votes
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February 26th, 2021
Verified purchase
• Updated review

Great decision guide, easy ordering, helpful with install, free warranty, amazing!

Value
Shipping
Quality

Date of experience: February 26, 2021

Great decision guide, easy ordering, helpful with install,...
February 12th, 2021
Verified site experience
• Previous review

Great decision guide, easy ordering, helpful with install, free warranty, amazing!

Date of experience: February 12, 2021

Thumbnail of user jeffreyp188
Maine
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase
• Updated review

Chat saved me from buying the wrong package. Very much appreciated.

Reason I chose this business:

I almost always use TR... always look here first.

Value
Shipping
Quality

Date of experience: October 2, 2021

Long time happy tire rack fan!
November 22nd, 2019
Verified site experience
• Previous review
Reason I chose this business:

I almost always use the rack

Date of experience: November 22, 2019

Thumbnail of user richardh1817
Florida
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

I am very satisfied with the set of Michelin cross climate 2 tires. Love them on my Mustang GT.

Reason I chose this product:

Top rated holding power

Value
Shipping
Quality

Date of experience: February 20, 2021

Thumbnail of user guillermoo26
Texas
1 review
0 helpful votes
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February 20th, 2021
Verified purchase
• Updated review

Shopping fine so far... delivery was on time as planned. I'll tell you later about performance

Reason I chose this business:

I want reliability

Reason I chose this product:

Search about snow/ice performance tires. And this one seems excellent choice.

Value
Shipping
Quality

Date of experience: February 20, 2021

Shopping fine so far...
February 14th, 2021
Verified site experience
• Previous review

Shopping fine so far... hope delivery on time is met. I'll tell you later about performance

Reason I chose this business:

I want reliability

Date of experience: February 14, 2021

Thumbnail of user richardk1707
Michigan
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

Love your company making tire shopping easy and cost effective

Reason I chose this business:

Past experience with your company

Value
Shipping
Quality

Date of experience: September 26, 2021

Thumbnail of user mariom409
Florida
2 reviews
0 helpful votes
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September 24th, 2021
Verified purchase

The agent I spoke to was very helpful his name is. Amos

Reason I chose this business:

Recommended by a friend

Value
Shipping
Quality

Date of experience: September 24, 2021

Thumbnail of user joels383
Arizona
1 review
0 helpful votes
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February 20th, 2021
Verified purchase
• Updated review

Great but would never be able to do this on my phone...

Value
Shipping
Quality

Date of experience: February 20, 2021

Great but would never be able to do this on my phone...
February 4th, 2021
Verified site experience
• Previous review

Great but would never be able to do this on my phone...

Date of experience: February 4, 2021

Thumbnail of user ericj630
Texas
1 review
0 helpful votes
  • Send Message
February 20th, 2021
Verified purchase
• Updated review

Very straightforward, great prices and information

Reason I chose this business:

Price and selection

Reason I chose this product:

Ride comfort and price

Value
Shipping
Quality

Date of experience: February 20, 2021

Very straightforward, great prices and information
February 14th, 2021
Verified site experience
• Previous review

Date of experience: February 14, 2021

Thumbnail of user larryj513
Utah
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

Always pleased w Tire Rack
Clear website
Follow up call went well
Prompt delivery
No hassles
Thank you!

Reason I chose this business:

Good service

Value
Shipping
Quality

Date of experience: March 14, 2022

Thumbnail of user worthp10
Texas
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

Shopping experience great, lets see how tires are. Many choices

Reason I chose this business:

Found what I wanted

Value
Shipping
Quality

Date of experience: March 14, 2022

Thumbnail of user davidr5365
Missouri
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Easy to find what I need at a good price. The delivery was also very timely.

Reason I chose this business:

Tire Rack has the tires available that I need at a good price.

Value
Shipping
Quality

Date of experience: November 3, 2022

Thumbnail of user maries765
New York
2 reviews
0 helpful votes
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March 15th, 2022
Verified purchase

Fast, easy, good prices, delivered right to the installer.

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user nicolec1295
New York
1 review
0 helpful votes
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March 20th, 2021
Verified purchase
• Updated review

Using this site was very easy. The tires arrived quickly.

Reason I chose this business:

Mechanic friend recommended it.

Reason I chose this product:

Price and reviews

Value
Shipping
Quality

Date of experience: February 16, 2021

Using this site was very easy!
February 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Mechanic friend recommended it.

Date of experience: February 9, 2021

Thumbnail of user michaeln1535
California
1 review
0 helpful votes
  • Send Message
September 20th, 2021
Verified purchase

Just what I needed at excellent price, easy process and fast shipping.

Reason I chose this business:

Have used Tire Rack before.

Value
Shipping
Quality

Date of experience: September 20, 2021

Thumbnail of user ivani68
North Carolina
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

Very fast delivery and really good quality springs.

Value
Shipping
Quality

Date of experience: February 16, 2021

Thumbnail of user jimr804
Oregon
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

Great service, excellent price!
Delivery arrived on time!

Reason I chose this business:

Service and Price

Reason I chose this product:

I prefer Michelin Latitude X-Ice for winter driving conditions, they can’t be beat!

Value
Shipping
Quality

Date of experience: February 13, 2021

Thumbnail of user bridgetr93
Illinois
1 review
0 helpful votes
  • Send Message
September 21st, 2021
Verified purchase

This was super easy, and Tucker did a great job helping me. Thank you

Reason I chose this business:

Price, and I like shopping for things this way, didn't have to leave my house.

Value
Shipping
Quality

Date of experience: September 21, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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