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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26340
  • Shipping
    26302
  • Quality
    26873

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,640
Neutral
165
Negative
99
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Instant Feedback

470,444 reviews

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How would you rate Tire Rack?

Reviews (37,622)

Rating

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Reviews that mention popular keywords

tire rack (7855) customer service (1714) web site (408) shopping experience (417)
Thumbnail of user philips814
Virginia
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Vehicle wheel & Tire configurator was very helpful

Reason I chose this business:

Easy shopping, wheel & tire selector, in-stock items, and fast shipping

Value
Shipping
Quality

Date of experience: October 23, 2022

Thumbnail of user keyrez
Oregon
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

Quick and easy. Love the option to pay with Affirm!

Reason I chose this business:

My boyfriend referred me

Value
Shipping
Quality

Date of experience: October 13, 2021

Thumbnail of user ricardov122
Massachusetts
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Excellent, didn't expect quick delivery, every professional

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user jakes463
Michigan
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Mobile checkout was very buggy. Lagging and had to refresh several times.

Reason I chose this business:

Fair price, accurate delivery time for my schedule. Included road hazard protection and several payment options sealed the deal.

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user jamesc4770
California
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Good price and advice to get the right tires I needed.

Reason I chose this business:

I’m a regular customer

Value
Shipping
Quality

Date of experience: March 27, 2022

Thumbnail of user toml509
Missouri
1 review
0 helpful votes
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June 4th, 2020
Verified purchase
• Updated review

Nice tires quick delivery, like the list of shops that work with tire rack

Reason I chose this product:

Like what people said about them

Value
Shipping
Quality

Date of experience: June 4, 2020

Nice
May 28th, 2020
Verified site experience
• Previous review

Date of experience: May 28, 2020

Thumbnail of user ronp474
Pennsylvania
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

... No complaints!... At... All... I will... Purchase... Here... Again

Reason I chose this business:

Bought tires previously from your site.

Value
Shipping
Quality

Date of experience: March 18, 2022

Thumbnail of user steveh2513
New Jersey
1 review
0 helpful votes
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October 4th, 2021
Verified purchase
• Updated review

Fast... Was good till you insisted I write an essay on my purchase. Choosing a few stars is ok.

Service
Value
Shipping
Quality

Date of experience: October 4, 2021

Offering affirm is a waist of time
June 8th, 2021
Verified site experience
• Previous review

Offering affirm is a waist of time. I have an account with them and they wanted me to take a photo of my id, my face and my id together. I have no camera on my computer and was not worth the trouble of using my phone to take photos, email it to my computer and then send it to them. Easier to just use my debit card. You would think since I have an account and the sent a verification code to my phone that would be enough.

Reason I chose this business:

Nobody local has run flats and besides I have a claim in for road hazzard on the tire I bought last time from you. So I am not sure if I would have to buy the replacement from Tire rack to get reimbursed, but it only make sense anyway.

Date of experience: June 8, 2021

Thumbnail of user sherryw400
Connecticut
1 review
0 helpful votes
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March 20th, 2022
Verified purchase

Easy website to navigate, good prices and appreciate options for getting tires

Reason I chose this business:

Price, information available about tires, shipping options, information about installers

Value
Shipping
Quality

Date of experience: March 20, 2022

Thumbnail of user barbarab751
New York
1 review
1 helpful vote
  • Send Message
June 5th, 2020
Verified purchase
• Updated review

Tire Rack always makes it easier to find the best tires for my vehicle

Reason I chose this product:

Because of the rating

Value
Shipping
Quality

Date of experience: June 5, 2020

Tire Rack always makes it easier to find the best tires...
October 3rd, 2019
Verified site experience
• Previous review

Tire Rack always makes it easier to find the best tires for my vehicle

Date of experience: October 3, 2019

Thumbnail of user elliotj16
Maryland
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Always love using Tire Rack. Great service and fast shipping.

Value
Shipping
Quality

Date of experience: March 19, 2022

Thumbnail of user arthurp136
Florida
4 reviews
0 helpful votes
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March 20th, 2022
Verified purchase
• Updated review

Great Prices and fast delivery. When you buy tires, they only use reputable installers also.

Reason I chose this business:

Always use Tire Rack to buy wipers

Value
Shipping
Quality

Date of experience: March 20, 2022

I have always bought my tires from Tire Rack
September 15th, 2020
Verified site experience
• Previous review

I have always bought my tires from Tire Rack. The shipping is free and fast. The prices are hard to beat.

Date of experience: September 15, 2020

Thumbnail of user micheleb552
North Carolina
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

Lots of choices! Great prices and perks! Easy to compare!

Reason I chose this business:

Takes Affirm! Lots of choices! Great prices and perks!

Value
Shipping
Quality

Date of experience: October 2, 2021

Thumbnail of user adamv344
Florida
1 review
0 helpful votes
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September 24th, 2021
Verified purchase

Love Tire Rack
I have made several purchases. Always a great price and product.

Service
Value
Shipping
Quality

Date of experience: September 24, 2021

Thumbnail of user jefft532
Oregon
1 review
0 helpful votes
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February 20th, 2021
Verified purchase
• Updated review

Verification to place order was nice for security reasons

Reason I chose this business:

Referral from Friend

Reason I chose this product:

Perfect addition to my project car

Value
Shipping
Quality

Date of experience: February 20, 2021

Verification to place order was nice for security reasons
February 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Referral from Friend

Date of experience: February 14, 2021

Thumbnail of user robbiel42
Wisconsin
1 review
0 helpful votes
  • Send Message
September 27th, 2021
Verified purchase

Great experience love it! So happy to have new 35's!

Value
Shipping
Quality

Date of experience: September 27, 2021

Thumbnail of user joshe102
Utah
1 review
0 helpful votes
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February 20th, 2021
Verified purchase
• Updated review

Easy to navigate, love free shipping, great service and delivery time was amazing

Reason I chose this business:

Price and free shipping

Reason I chose this product:

Good reviews

Value
Shipping
Quality

Date of experience: February 20, 2021

Easy to navigate, love free shipping
February 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and free shipping

Date of experience: February 14, 2021

Thumbnail of user carla274
Illinois
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

So far, very easy. Delivery next week would be OK if too late for Friday 3/17/2022.

Reason I chose this business:

Price and choices offered. Ease of ordering from home. Lots of tire research available to help in decision making. Many installer options nearby.

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user stever1398
Alabama
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Excellent service in ordering. I would always buy from TireRack.

Reason I chose this business:

Recommended by Firestone.

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user davidk3079
Louisiana
1 review
0 helpful votes
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March 14th, 2022
Verified purchase
• Updated review

Great Price
Easy to find
Order arrived on time.
Return policy

Reason I chose this business:

Return customer

Reason I chose this product:

Replace front tires

Value
Shipping
Quality

Date of experience: March 14, 2022

Great price Easy to find
March 8th, 2022
Verified site experience
• Previous review

Great price
Easy to find

Reason I chose this business:

Return customer

Date of experience: March 8, 2022

All good No problem
March 5th, 2022
Verified site experience
• Previous review

All good
No problem

Reason I chose this business:

Return customer

Date of experience: March 5, 2022

Thumbnail of user peterd796
Nevada
1 review
0 helpful votes
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December 10th, 2019

Very informative presentation. Testing, ratings, videos, reviews and of course pricing.

Date of experience: December 9, 2019

Thumbnail of user davidh5580
Indiana
2 reviews
0 helpful votes
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September 26th, 2021
Verified purchase

Quick and simple great service very happy will buy from you all again

Value
Shipping
Quality

Date of experience: September 26, 2021

Thumbnail of user shawng128
South Carolina
1 review
0 helpful votes
  • Send Message
February 15th, 2021
Verified purchase
• Updated review

Quick and easy... order tires from tire rack often

Value
Shipping
Quality

Date of experience: February 15, 2021

Quick and easy...
February 11th, 2020
Verified site experience
• Previous review

Quick and easy... order tires from tire rack often

Date of experience: February 11, 2020

Thumbnail of user albertm351
Virginia
1 review
0 helpful votes
  • Send Message
September 22nd, 2021
Verified purchase
• Updated review

Easy to use website. Found out that there was new version of tires I've used before

Value
Shipping
Quality

Date of experience: September 22, 2021

Pretty good
July 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Used 3 times before

Date of experience: July 20, 2020

Thumbnail of user frederickf49
California
1 review
0 helpful votes
  • Send Message
February 15th, 2021
Verified purchase
• Updated review

Shopping with Tire Rack was easy as it has been in the past

Reason I chose this business:

Have purchased tires from Tire Rack before

Reason I chose this product:

Michelin tires have always given me the best ride, mileage and quietness on my Volvo

Value
Shipping
Quality

Date of experience: February 15, 2021

Shopping with Tire Rack was easy as it has been in...
January 18th, 2020
Verified site experience
• Previous review

Shopping with Tire Rack was easy as it has been in the past

Reason I chose this business:

Have purchased tires from Tire Rack before

Date of experience: January 18, 2020

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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