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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26335
  • Shipping
    26297
  • Quality
    26868

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,604
Neutral
165
Negative
99
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Instant Feedback

470,377 reviews

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How would you rate Tire Rack?

Reviews (37,585)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7855) customer service (1714) web site (408) shopping experience (417)
Thumbnail of user rosinag3
Virginia
1 review
0 helpful votes
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October 25th, 2022
Verified purchase
• Updated review

Quick, easy, clearly explained process, with multiple payment options.

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: October 25, 2022

Excellent, quick, easy, and efficient
November 24th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Previous Customer

Date of experience: November 24, 2019

Thumbnail of user francoisj8
Texas
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Awesome. Team followed up throughout the whole process

Date of experience: December 18, 2020

Thumbnail of user matthewh1114
Illinois
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Good experience received my tire in a timely manner

Date of experience: December 18, 2020

Thumbnail of user claudep74
Florida
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Great, yes indeed what I wanted was available to me in 2 working days.

Reason I chose this business:

Availability of tires

Value
Shipping
Quality

Date of experience: July 24, 2022

Thumbnail of user davidb6574
Kentucky
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

Quick and easy. Great prices. Helpful staff that was able to assist me with any questions I had.

Reason I chose this business:

Price and availability. Also had a greater variety to choose from.

Reason I chose this product:

Wheels were the look my son was wanting on his car.

Value
Shipping
Quality

Date of experience: August 4, 2021

Quick and easy
July 29th, 2021
Verified site experience
• Previous review

Quick and easy. Great prices.

Reason I chose this business:

Price and availability

Date of experience: July 29, 2021

Thumbnail of user paulw1637
California
1 review
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

Thank you for your help. I received the order right on schedule.

Reason I chose this product:

Because I needed them?

Value
Quality

Date of experience: August 5, 2021

Thank you for your help
July 30th, 2021
Verified site experience
• Previous review

Date of experience: July 30, 2021

Thumbnail of user timothyk541
Ohio
3 reviews
0 helpful votes
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July 24th, 2022
Verified purchase
• Updated review

Found reliable highly rated tires at a competitive price for my truck.

Reason I chose this business:

Free shipping on easy to use website w ith a Local Installation option. Also got 2 years of road hazard coverage!

Reason I chose this product:

Chose highly rated Continental truck tires per Consumer reports.

Value
Shipping
Quality

Date of experience: July 24, 2022

Good tires available / Easy to use site
July 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Free shipping with a Local Installation option.

Date of experience: July 18, 2022

Thumbnail of user ragang2
Florida
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Easy purchase and quick delivery. Will certainly use Tire Rack again.

Reason I chose this business:

Used before and still use.

Value
Shipping
Quality

Date of experience: October 25, 2022

Thumbnail of user markd1782
Indiana
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

They arrived at different times but all came within a timely manner

Date of experience: December 18, 2020

Thumbnail of user edwardg375
Indiana
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

Ordering was easy; fast delivery; my second time using Tire Rack. Will use again in the future.

Date of experience: December 20, 2020

Thumbnail of user samueln128
Curacao
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

This website is very helpful, you can pick and choose any tire

Reason I chose this business:

For the the different option in tires

Value
Shipping
Quality

Date of experience: February 2, 2022

Thumbnail of user jamesc3859
Arkansas
1 review
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

Found a set of tires to meet my specs. Very Pleased.

They helped me find a better tire.

Reason I chose this business:

Selection and convenience.

Reason I chose this product:

Need a performance all season tires with a higher winter rating.

Service
Value
Shipping
Quality

Date of experience: August 5, 2021

Found a set of tires to meet my specs
July 29th, 2021
Verified site experience
• Previous review

Found a set of tires to meet my specs. Very Pleased.

Reason I chose this business:

Selection and convenience.

Date of experience: July 29, 2021

Thumbnail of user randolphp46
Delaware
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

User friendly website, great prices, fast shipping. Pleasure to do business with!

Value
Shipping
Quality

Date of experience: July 26, 2022

Thumbnail of user joejosephh
Virginia
1 review
0 helpful votes
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August 5th, 2021
Verified purchase

Order was packaged well and delivered quickly with no issues

Reason I chose this business:

Ordered from them before

Reason I chose this product:

Second set of the same tire love them

Value
Shipping
Quality

Date of experience: August 5, 2021

Thumbnail of user jasonl1531
Illinois
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

TireRack was very helpful in finding tires that work on my car.

Reason I chose this business:

I choose TireRack because it is a name I trust when buying tires for my car.

Value
Shipping
Quality

Date of experience: October 25, 2022

Thumbnail of user kenm777
Georgia
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

The reviews, testing and pricing made this a good shopping experience.

Reason I chose this business:

Tire availability and payment options.

Value
Shipping
Quality

Date of experience: February 2, 2022

Thumbnail of user budr31
Indiana
1 review
0 helpful votes
  • Send Message
October 25th, 2022
Verified purchase

Always a good experience. I've purchased at Tire Rack many times and have never been disappointed.

Reason I chose this business:

Easy to order

Value
Shipping
Quality

Date of experience: October 25, 2022

Thumbnail of user gregj221
South Carolina
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

Great great great great great great great great great

Date of experience: December 21, 2020

Thumbnail of user johnc4829
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

Ample selection, great metrics for comparison, and happy with realistic delivery estimates.

Reason I chose this business:

Previous experience was great.

Reason I chose this product:

Longest tread in class. Great reviews. Really safe tire.

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user petel185
New York
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

Arrived on time; everything was in good shape. I would use your service again.

Date of experience: December 21, 2020

Thumbnail of user jefferyt61
West Virginia
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

My selection was limited to 2 tires. I expected more options

Value
Shipping
Quality

Date of experience: August 4, 2021

My selection was limited to 2 tires
July 29th, 2021
Verified site experience
• Previous review

My selection was limited to 2 tires. I expected more options

Date of experience: July 29, 2021

Thumbnail of user aubreyb206
Mississippi
2 reviews
0 helpful votes
  • Send Message
February 2nd, 2022
Verified purchase

My experience was great order came on time with no problems

Reason I chose this business:

All my friends shop hrer

Value
Shipping
Quality

Date of experience: February 2, 2022

Thumbnail of user anthonyt784
Texas
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

Ordered my tires one day and received the next. Can't be that.

Reason I chose this business:

Ease of ordering. Able to ship to shop of my choice

Reason I chose this product:

Recommended

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user scottb1571
Illinois
1 review
0 helpful votes
  • Send Message
December 21st, 2020
Verified purchase

Easy process and great information on local installers to help find the best.

Date of experience: December 21, 2020

Thumbnail of user mohammade21
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase
• Updated review

Amazing customer service experience from start to finish!

Service
Value
Shipping
Quality

Date of experience: August 4, 2021

Amazing customer service experience from start to finish!
July 29th, 2021
Verified site experience
• Previous review

Date of experience: July 29, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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