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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26329
  • Shipping
    26291
  • Quality
    26862

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,458
Neutral
162
Negative
97
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Instant Feedback

470,155 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,434)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7824) customer service (1707) web site (408) shopping experience (417)
Thumbnail of user jimh1430
Texas
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Great service. The price was very good and quick delivery. No Problems.

Reason I chose this business:

Dealer does not have tores

Value
Shipping
Quality

Date of experience: July 28, 2022

Thumbnail of user mor22
New York
1 review
0 helpful votes
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December 26th, 2020
Verified purchase

Arrived at authorized installer quickly & without issue. And installed the same week.

Date of experience: December 26, 2020

Thumbnail of user gregoryd134
Virginia
3 reviews
0 helpful votes
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February 4th, 2022
Verified purchase
• Updated review

Thanks... Tire Rack always seems to come thru when I need them the most...

Reason I chose this business:

Past experience...

Value
Shipping
Quality

Date of experience: February 4, 2022

Thanks...
October 20th, 2019
Verified site experience
• Previous review

Thanks...

Reason I chose this business:

Been here, done that...

Date of experience: October 20, 2019

Thumbnail of user aaronk266
North Carolina
1 review
0 helpful votes
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December 24th, 2020
Verified purchase

Tires came ahead of schedule and the prices cannot be beat! Another satisfied customer.

Date of experience: December 24, 2020

Thumbnail of user katiek241
Massachusetts
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

Shipping was fast. Great service. Quality tire for a reasonable price.

Date of experience: December 27, 2020

Thumbnail of user nathand563
Florida
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Insanely easy to locate and order exactly what I needed.

Reason I chose this business:

Honestly? The local dealerships have been jerking me around for a week over getting one tire fixed, meanwhile I am without a car. A co-worker has his own mounting and balancing machine, so why not? TireRack is totally recommended as the place to go, so here I am.

Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user jm1369
California
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

So easy! All my questions answered in the specs- especially country of manufacture. Well done!

Value
Shipping
Quality

Date of experience: February 6, 2022

Thumbnail of user johnp3873
Virginia
1 review
0 helpful votes
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October 28th, 2022
Verified purchase
• Updated review

Web site very easy to use even for a moderate experienced computer user.

Reason I chose this business:

Good experience with prior purchases from Tire Rack.

Value
Shipping
Quality

Date of experience: October 28, 2022

Tire Purchase
August 18th, 2021
Verified purchase
• Previous review

Very satisfied. Good product selection. Good price. Very fast delivery.

Reason I chose this business:

Satisfaction with prior purchase.

Reason I chose this product:

I wanted a better wet traction tire than the Goodyear tires that came standard on my car. The Michelin tires I purchased were rated higher.

Value
Shipping
Quality

Date of experience: August 18, 2021

Ordering tires via your website was very easy
April 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have always had a good experience purchasing tires from Tire Rack in the past.

Date of experience: April 17, 2021

Thumbnail of user pault885
California
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Excellent products, quick delivery, great installers.'

Date of experience: December 23, 2020

Thumbnail of user garyl370
Missouri
1 review
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Was able to view information on all trailer tires of the specified size.

Reason I chose this business:

Have purchased tires previously from Tire Rack. No problems to date.

Reason I chose this product:

Needed spare tire for travel trailer.

Value
Shipping
Quality

Date of experience: August 9, 2021

Was able to view information on all trailer tires of...
October 7th, 2019
Verified site experience
• Previous review

Was able to view information on all trailer tires of the specified size.

Reason I chose this business:

Have purchased tires previously from Tire Rack. No problems to date.

Date of experience: October 7, 2019

Thumbnail of user rafim6
New York
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Literally just chose my tires and they were here the next day. Crazy!

Reason I chose this business:

Heard from a few friends to try them out.

Reason I chose this product:

I bought PS4S on backorder, but there was an indefinite delay, so I decided to get the next best thing that I can also use year round— PS A/S 4’s!

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user rusr8
Illinois
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

Everything was smooth. Appreciate a great service!

Date of experience: December 27, 2020

Thumbnail of user johnc6863
Massachusetts
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Great tires - all season - but very good for snow conditions -ride is quiet and comfortable

Reason I chose this business:

Great selection and price - fast delivery

Reason I chose this product:

Wanted the best tires for by Q5

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user bruceh263
New Hampshire
1 review
0 helpful votes
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February 5th, 2022
Verified purchase
• Updated review

Been here three times before. Its an easy way to buy great tires at a good price

Reason I chose this business:

My third time here. Completely satisfied

Value
Shipping
Quality

Date of experience: February 5, 2022

It's ok
December 7th, 2019
Verified site experience
• Previous review
Reason I chose this business:

It’s easy

Date of experience: December 7, 2019

Thumbnail of user keitha330
South Carolina
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

On time and exactly what I ordered! Great experience!

Reason I chose this business:

On line site and price

Reason I chose this product:

Michelin Defender listed as best towing tire

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user jeffreyr770
New York
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Just what I needed before my vacation trip thank you

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user bruceb558
Massachusetts
3 reviews
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Product was in stock and fairly priced. Good experience

Reason I chose this business:

Return customer.

Reason I chose this product:

Fit my needs

Value
Shipping
Quality

Date of experience: August 9, 2021

Quick and easy
March 2nd, 2020
Verified site experience
• Previous review

Date of experience: March 2, 2020

Thumbnail of user grantj44
California
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

Ordered late Monday night, delivered Wednesday afternoon. Phenomenal.

Date of experience: December 27, 2020

Thumbnail of user robertm1951
Ohio
2 reviews
0 helpful votes
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August 10th, 2021
Verified purchase
• Updated review

Ok no issue tires run well I will likely use again

Value
Shipping
Quality

Date of experience: August 10, 2021

Wheels I wanted were out of stock
November 15th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Good experience in past

Date of experience: November 15, 2019

Thumbnail of user robynj54
Virginia
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

I needed my tires ASAP and these arrived in 1 day. Will order again

Date of experience: December 27, 2020

Thumbnail of user dinhl7
California
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

Very good website easy select products I want it …….,..,,

Reason I chose this business:

1st time...

Value
Shipping
Quality

Date of experience: February 5, 2022

Thumbnail of user aried14
Pennsylvania
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

Ordering was quick and easy. These tires will allow me to enjoy my Corvette all year round.

Value
Shipping
Quality

Date of experience: February 5, 2022

Thumbnail of user ronr710
North Carolina
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

Received the information I needed to make my choice.

Reason I chose this business:

They are a trusted company.

Value
Shipping
Quality

Date of experience: February 4, 2022

Thumbnail of user nicholasl310
Virginia
1 review
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

Straight forward and easy to pick the right tire. B

Reason I chose this product:

Had them on my car before

Value
Shipping
Quality

Date of experience: August 8, 2021

Straight forward and easy to pick the right tire
August 2nd, 2021
Verified site experience
• Previous review

Date of experience: August 2, 2021

Thumbnail of user ch452
Hawaii
2 reviews
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Easy ordering. Too bad prices increased. Fast shipping

Reason I chose this business:

Long time customer

Value
Shipping
Quality

Date of experience: August 9, 2021

Cost
February 15th, 2021
Verified purchase
• Previous review

I purchased the same tire in 2017. Price went up about $100 per tire! Wow

Reason I chose this business:

Stock on hand. Delivery options to Hawai’i.

Value
Shipping
Quality

Date of experience: February 15, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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