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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26329
  • Shipping
    26291
  • Quality
    26862

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,458
Neutral
162
Negative
97
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Instant Feedback

470,155 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,434)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7824) customer service (1707) web site (408) shopping experience (417)
Thumbnail of user patricias1907
Massachusetts
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Can not ask for any better delivery. Thank You so much!

Date of experience: December 23, 2020

Thumbnail of user christinas669
Florida
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Great prices, excellent customer service and super fast shipping!

Date of experience: December 23, 2020

Thumbnail of user jonathans854
Illinois
1 review
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

Easy shipping……………………………………………………………………………………………….

Reason I chose this business:

Good tires and prices………

Value
Shipping
Quality

Date of experience: August 8, 2021

Easy fast shipping
July 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Good tires and prices.

Date of experience: July 14, 2020

Thumbnail of user derekg167
Georgia
1 review
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Love Tire Rack. Preferred installer, Pep Boys (Dallas, 1717) were rock stars as well. Thank you!

Reason I chose this business:

Convenience

Reason I chose this product:

Price and value

Value
Shipping
Quality

Date of experience: August 9, 2021

Love Tire Rack
August 3rd, 2021
Verified site experience
• Previous review

Date of experience: August 3, 2021

Thumbnail of user roxannej49
Arkansas
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

Fair price, easy order system, I'll see how the delivery takes place.

Reason I chose this business:

My Son recommend TireRack.com

Value
Shipping
Quality

Date of experience: February 5, 2022

Thumbnail of user claiborner1
Louisiana
1 review
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Great price, quick delivery, would not hesitate to use tire rack again, most likely will!

Reason I chose this business:

Fast shipping

Reason I chose this product:

Excited to see how they do once the break in.

Value
Shipping
Quality

Date of experience: August 9, 2021

Super Sail
August 3rd, 2021
Verified site experience
• Previous review

Date of experience: August 3, 2021

Thumbnail of user malkid
Florida
2 reviews
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Great pricing, super fast delivery. Superb product

Reason I chose this business:

Price point.

Reason I chose this product:

Reparation, brand

Value
Shipping
Quality

Date of experience: August 9, 2021

Great pricing, Easy ordering processing
July 24th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Selection and availability

Date of experience: July 24, 2020

Thumbnail of user sarad295
Massachusetts
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

Delivery in 48 hours and before Christmas, too. Impressive.

Date of experience: December 27, 2020

Thumbnail of user michaels9189
Oklahoma
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Informative selection process. Ordering was a breeze.

Reason I chose this business:

Tire Rack makes selecting a tire easy and informative.

Value
Shipping
Quality

Date of experience: July 27, 2022

Thumbnail of user jayb1049
Florida
1 review
0 helpful votes
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October 26th, 2022
Verified purchase
• Updated review

Easiest way to get tires. Easy financing, and great prices

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: October 26, 2022

It was convient
January 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I used them before

Date of experience: January 8, 2022

Easy very cool
January 1st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Friend of mine recommended you

Date of experience: January 1, 2022

Thumbnail of user angelat875
Georgia
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

This is my first time ordering tires online and it was a smooth experience.

I called just to change my delivery address and the customer service representative was nice about it

Reason I chose this business:

I was referred by someone

Service
Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user lonniez4
Michigan
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Install took no more than 20 minutes. Friendly staff.

Date of experience: December 23, 2020

Thumbnail of user marks4625
Washington
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Everything went smoothly, thank you, cooper discoverer

Reason I chose this business:

Price, tire options, ease of use

Value
Shipping
Quality

Date of experience: February 6, 2022

Thumbnail of user thedfordf
Alabama
1 review
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Excellent experience. The chat session with Gill was very helpful

Reason I chose this business:

Specifically looking for the run flat tire

Reason I chose this product:

It was what I needed

Value
Shipping

Date of experience: August 9, 2021

Excellent experience
August 3rd, 2021
Verified site experience
• Previous review

Excellent experience. The chat session with Gill was very helpful

Reason I chose this business:

Specifically looking for the run flat tire

Date of experience: August 3, 2021

Thumbnail of user wendyg293
Maryland
1 review
0 helpful votes
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July 27th, 2022
Verified purchase
• Updated review

I have ordered from here multiple times, great website.

Reason I chose this business:

Repeat customer.

Value
Shipping
Quality

Date of experience: July 27, 2022

Easy website to use to find the right tires and installer
June 13th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I have used them in the past and are cheaper or equivalent to dealer prices.

Date of experience: June 13, 2022

I have used Tire Rack multiple times, very easy to...
September 19th, 2020
Verified site experience
• Previous review

I have used Tire Rack multiple times, very easy to order and full of great information.

Date of experience: September 19, 2020

Thumbnail of user sarahs2029
Pennsylvania
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Awesome tires, arrived it 2 days very impressed with the prices

Date of experience: December 23, 2020

Thumbnail of user dond390
Oklahoma
1 review
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

Easy to use website with informative test results and customer reviews.

Reason I chose this business:

Have used them many time before.

Reason I chose this product:

Tire Rack test results.

Value
Shipping
Quality

Date of experience: August 8, 2021

Easy to use website
August 2nd, 2021
Verified site experience
• Previous review

Date of experience: August 2, 2021

Thumbnail of user kwesis1
California
1 review
0 helpful votes
  • Send Message
February 5th, 2022
Verified purchase

Very easy to use website with good info. I feel confident shopping using this site.

Reason I chose this business:

My friend who works on cars recommended it.

Value
Shipping
Quality

Date of experience: February 5, 2022

Thumbnail of user lees904
Maryland
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

User friendly, great inventory. Site easy to navigate.

Value
Shipping
Quality

Date of experience: October 26, 2022

Thumbnail of user caylam4
West Virginia
1 review
0 helpful votes
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October 28th, 2022
Verified purchase
• Updated review

I have never had any issues with this site! They deliver fast and efficiently!

Reason I chose this business:

Because I need new tires

Value
Shipping
Quality

Date of experience: October 28, 2022

Great price and easy to navigate website
February 28th, 2020
Verified site experience
• Previous review

Date of experience: February 28, 2020

Thumbnail of user erice647
Illinois
1 review
0 helpful votes
  • Send Message
August 8th, 2021
Verified purchase
• Updated review

Very easy to shop for stock sizes. Can select by maker, size or car

Reason I chose this business:

Very easy to navigate website. Huge selection

Reason I chose this product:

Michelin quality. Price very reasonable.

Value
Shipping
Quality

Date of experience: August 8, 2021

Super quick, accurate, easy and great product options
August 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Super quick, accurate, easy and great product options

Date of experience: August 2, 2021

Thumbnail of user johnnyg163
Virginia
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Found the same tires 10$ a piece cheaper after receiving them

Reason I chose this business:

Used them in the past

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user prechu
District of Columbia
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase

They made it easy to figure out combinations of wheel and tire that work for my car.

Value
Shipping
Quality

Date of experience: February 4, 2022

Thumbnail of user kevinf1130
Connecticut
1 review
0 helpful votes
  • Send Message
August 9th, 2021
Verified purchase

Tires were at my door within 12 hours of ordering, and free shipping!

Reason I chose this product:

Price/Reviews

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user davidw2530
New York
1 review
0 helpful votes
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August 9th, 2021
Verified purchase
• Updated review

Quick easy, great support. Prompt and knowledgeable

Reason I chose this business:

Price & Convenience

Reason I chose this product:

Direct replacement

Value
Shipping
Quality

Date of experience: August 9, 2021

Quick easy, great support
May 12th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price & Convenience

Date of experience: May 12, 2020

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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