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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26326
  • Shipping
    26288
  • Quality
    26859

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,423
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,110 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,399)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user morrisw39
Florida
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase
• Updated review

Buying from Tire rack is very easy and convenient.

Reason I chose this business:

Availability and ease of finding products I needed.

Quality

Date of experience: May 3, 2022

Easy convenient, safe, always a pleasure shopping at...
April 26th, 2021
Verified site experience
• Previous review

Easy convenient, safe, always a pleasure shopping at the Tire Rack

Reason I chose this business:

Easy convenient, safe, always a pleasure shopping at the Tire Rack

Date of experience: April 26, 2021

Thumbnail of user cathleenm61
Oregon
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Thank you... great communication an delivery time..

Reason I chose this business:

Easy website an commutation

Service
Value
Shipping
Quality

Date of experience: November 18, 2021

Thumbnail of user cathronj1
Missouri
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Tire rack is a pleasure to deal with their quick easy fast convenient and prompt delivery

Value
Shipping
Quality

Date of experience: April 9, 2022

Thumbnail of user randyb738
Pennsylvania
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Always a good experience due to selection and inventory.

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user toddd459
Minnesota
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

You guys are the best and always take care of me…thanks!

Reason I chose this business:

I have used tire rack continuously and will always use Tire Rack.

Value
Shipping
Quality

Date of experience: April 8, 2022

Thumbnail of user keenanr15
Illinois
1 review
0 helpful votes
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November 27th, 2021
Verified purchase

Your website had a few cliches, making it hard to process order.

Reason I chose this business:

I've shop here before.

Value
Shipping
Quality

Date of experience: October 28, 2021

Thumbnail of user domenicv6
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase
• Updated review

I've ordered from Tire Rack in the past. Very easy to compare different brands.

Reason I chose this business:

Very easy & competitive prices.

Value
Shipping
Quality

Date of experience: November 22, 2022

Easy to place order
March 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Purchased before

Date of experience: March 2, 2021

Thumbnail of user wannf
Georgia
1 review
0 helpful votes
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October 28th, 2021
Verified purchase
• Updated review

Its online, not much to judge from, everything went as scheduled.

Reason I chose this business:

I have used tirerack in the past.

Service
Value
Shipping
Quality

Date of experience: October 28, 2021

Always a good experience
January 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Been a customer for many years.

Date of experience: January 6, 2021

Thumbnail of user lanceg59
Georgia
1 review
0 helpful votes
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April 9th, 2022
Verified purchase
• Updated review

Always great working with this company, very friendly and affordable.

Reason I chose this business:

I've used them in the past.

Value
Shipping
Quality

Date of experience: April 9, 2022

Great Service
January 7th, 2021
Verified site experience
• Previous review

Tire Rack gave us outstanding service! The at home tire installation was the best as well, convenient and safe!

Reason I chose this business:

We live near by

Date of experience: January 7, 2021

Thumbnail of user andrewp1662
Jamaica
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Super easy to pick an installer and get it scheduled.

Reason I chose this business:

The best tire selection.

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user jonathank379
Wisconsin
1 review
0 helpful votes
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October 28th, 2021
Verified purchase

I have ordered from tirerack in the past, and never had a problem.

Reason I chose this business:

I have ordered from tirerack in the past.

Value
Shipping
Quality

Date of experience: October 28, 2021

Thumbnail of user kimm1982
Michigan
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Easy to order competitive prices & fast home delivery

Reason I chose this business:

Rebate/prepaid card

Value
Shipping
Quality

Date of experience: November 22, 2022

Thumbnail of user bentleyb6
New York
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Sweet deals quick delivery 100% recommended for getting what you need accurately and fast

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user jeffreyw888
New Hampshire
1 review
0 helpful votes
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April 11th, 2022
Verified purchase
• Updated review

Quick easy, has all the details I need to make an informed decision.

Reason I chose this business:

Used in the past, always pleased with the results.

Value
Shipping
Quality

Date of experience: April 11, 2022

Quick, easy to use website
March 7th, 2022
Verified site experience
• Previous review

Quick, easy to use website. Delivery amazingly quick.

Reason I chose this business:

Always have had reliable results, and good prices.

Date of experience: March 7, 2022

Thumbnail of user jennifera1679
Oregon
2 reviews
0 helpful votes
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April 10th, 2022
Verified purchase

Easy to find and order tires I wanted. They arrived quickly.

Reason I chose this business:

Recommended by our mechanic

Value
Shipping
Quality

Date of experience: April 10, 2022

Thumbnail of user caliberc41
New York
1 review
0 helpful votes
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October 28th, 2021
Verified purchase

Very easy to find what I needed and had a lot of options

Reason I chose this business:

Had tire i was looking for

Value
Shipping
Quality

Date of experience: October 28, 2021

Thumbnail of user anthonyf1008
New York
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Excellent selection and tires were shipped as promised. Will return again!

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user deannab259
Michigan
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Great price, received the next day Very easy and fast thanks

Reason I chose this business:

Availability and price

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user theresas665
Colorado
1 review
0 helpful votes
  • Send Message
October 28th, 2021
Verified purchase

Always great prices on our tires. And free shipping makes it all even that much Better!

Reason I chose this business:

Great price and free delivery

Value
Shipping
Quality

Date of experience: October 28, 2021

Thumbnail of user noelc122
Iowa
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

Super quick delivery. Will use them again. Good price.

Reason I chose this business:

Previously used

Value
Shipping
Quality

Date of experience: April 10, 2022

Thumbnail of user traceyj149
Arkansas
1 review
0 helpful votes
  • Send Message
October 29th, 2021
Verified purchase

First time shopping Tire Rack, website was easy to use and videos were very helpful.

Reason I chose this business:

Recommended by neighbors

Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user cliftonc63
New Jersey
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Excellent information about various brands of tires so I could make an informed choice.

Value
Shipping
Quality

Date of experience: November 22, 2022

Thumbnail of user joshuaf167
Kentucky
1 review
0 helpful votes
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October 28th, 2021
Verified purchase
• Updated review

Always easy to find tires that others tell you are not available

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: October 28, 2021

Always easy to order through you guys, Thanks!
October 15th, 2019
Verified site experience
• Previous review

Always easy to order through you guys,
Thanks!

Reason I chose this business:

Hit a pothole in Cali blew the sidewalk

Date of experience: October 15, 2019

Thumbnail of user jamesv504
New York
1 review
0 helpful votes
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October 29th, 2021
Verified purchase
• Updated review

Awesome experience every time. Quick and easy delivery. Good prices.

Reason I chose this business:

Fast easy, large selection, and free road hazard protection

Value
Shipping
Quality

Date of experience: October 29, 2021

Great
November 2nd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Easy and cheap

Date of experience: November 2, 2020

Thumbnail of user lilliamc4
Florida
1 review
0 helpful votes
  • Send Message
October 29th, 2021
Verified purchase

Good services and free 2 year road hazard is a great added perk.

Reason I chose this business:

Ease of use/offered installers to ship too.

Value
Shipping
Quality

Date of experience: October 29, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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