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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26326
  • Shipping
    26288
  • Quality
    26859

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,422
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,106 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,398)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user joshuap472
North Carolina
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Quick and easy process to get the products I was looking for.

Reason I chose this business:

Simple process

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user williamk1318
Arkansas
1 review
0 helpful votes
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March 15th, 2022
Verified purchase
• Updated review

Accidentally defaulted to install mode. So got tire few days later than expected

Service
Value
Shipping
Quality

Date of experience: March 15, 2022

Easy shopping Selections
June 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good website

Date of experience: June 1, 2021

Thumbnail of user joiem9
Georgia
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

My shopping experience was so easy and simple. Thanks

Reason I chose this business:

Price and financing

Value
Shipping
Quality

Date of experience: September 21, 2021

Thumbnail of user jenniferr1230
New Jersey
1 review
0 helpful votes
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March 21st, 2021
Verified purchase
• Updated review

Easy friendly website and customer service is also excellent!

Value
Shipping
Quality

Date of experience: February 17, 2021

Easy friendly website and customer service is also...
November 23rd, 2020
Verified site experience
• Previous review

Easy friendly website and customer service is also excellent!

Date of experience: November 23, 2020

Thumbnail of user michaels7130
Oklahoma
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

This site makes it easy to shop tires and find competitive prices. A+!

Reason I chose this business:

Past experiences…

Service
Value
Shipping
Quality

Date of experience: September 21, 2021

Thumbnail of user burff
Georgia
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Great selection, good price, fast delivery. A very pleasant experience.

Reason I chose this business:

Local tire dealer's suggestion.

Reason I chose this product:

I wanted European tires for my European collector car.

Service
Value
Shipping
Quality

Date of experience: February 12, 2021

Thumbnail of user georgeb1716
North Carolina
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Second time getting tires from Tire Rack. Great price and availability!

William

Value
Shipping
Quality

Date of experience: March 10, 2022

Thumbnail of user mattw699
Mississippi
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

Same day shipping! AWESOME! I wish more businesses operated this efficiently!

Reason I chose this business:

Dealer recommendation

Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user richardm1981
New York
1 review
0 helpful votes
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September 20th, 2021
Verified purchase
• Updated review

Good experience, and Isaac was very helpful on the phone answering my questions.

Reason I chose this business:

Long-time customer.

Value
Shipping
Quality

Date of experience: September 20, 2021

Quick and easy
October 13th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Used Tire Rack in the past and have always been satisfied.

Date of experience: October 13, 2020

Thumbnail of user sergiuc13
Florida
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

Good price and free shipping. I like purchasing from tire rack

Reason I chose this business:

Easy website and good price +free shipping

Value
Shipping
Quality

Date of experience: September 18, 2021

Thumbnail of user nancym3136
Virginia
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Our local auto shop suggested we use Tire Rack. It saved us money and was very easy to do.

Value
Shipping
Quality

Date of experience: October 25, 2022

Thumbnail of user williama1381
Virginia
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

Appreciate how quick and professional everything went will do it again
Thank you

Reason I chose this business:

Easy and best price and good ratings

Value
Shipping
Quality

Date of experience: September 18, 2021

Thumbnail of user davids9107
Maryland
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Quick, easy to use website interface, customer service is outstanding

Reason I chose this business:

Since retiring from the tire industry after nearly 30 years, I only use Tire Rack to purchase tires for my vehicles

Value
Quality

Date of experience: October 25, 2022

Thumbnail of user vadhanakc
Virginia
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

Always order here, great prices, fast shipping and easy to use website.

Reason I chose this business:

Ease and price.

Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user scottg1408
Texas
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

Simple process comparative price. Fast shipping need to replace a flat from road nail.

Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user jamesn1400
Florida
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

Great experience! My tires were delivered less than 24 hours after I ordered them! Thank you!

Reason I chose this business:

For the ease of ordering.

Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user johnm5528
Minnesota
1 review
0 helpful votes
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March 7th, 2022
Verified purchase
• Updated review

Easy to find exactly what I was looking for as usual.

Reason I chose this business:

Convenience and trust of a reliable vendor.

Value
Shipping
Quality

Date of experience: March 7, 2022

Quick and easy to find what I was looking for as usual
August 12th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Had the parts I needed available quickly.

Date of experience: August 12, 2020

Thumbnail of user isokena
Massachusetts
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Great experience no regrets, it good to try things out and website is easy

Reason I chose this business:

Quick and easy

Value
Shipping
Quality

Date of experience: October 25, 2022

Thumbnail of user stefaniel36
Ohio
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Love Tire Rack & my representative Amos! Thank you

Reason I chose this business:

They are the best

Service
Value
Shipping
Quality

Date of experience: September 17, 2021

Thumbnail of user kennethd415
Michigan
1 review
0 helpful votes
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September 15th, 2021
Verified purchase
• Updated review

Excellent price, product and suggested free delivery date.

Reason I chose this business:

Price and delivery date

Value
Shipping
Quality

Date of experience: August 16, 2021

Excellent price and suggested free delivery date
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and delivery date

Date of experience: August 9, 2021

Thumbnail of user anthonyg1260
Florida
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Smooth Transaction. User Friendly Website!
Thanks
Tony

Reason I chose this business:

Ease of website and Selection of products at a reasonable price.

Reason I chose this product:

Brand and Looks

Value
Shipping
Quality

Date of experience: August 16, 2021

Smooth Transaction
August 10th, 2021
Verified site experience
• Previous review

Smooth Transaction. User Friendly Website!
Thanks
Tony

Reason I chose this business:

Ease of website and Selection of products at a reasonable price.

Date of experience: August 10, 2021

Thumbnail of user johnp3457
Florida
2 reviews
0 helpful votes
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January 4th, 2021
Verified purchase

Had tires and installed at my home Beach going to the tire store every time

Date of experience: January 4, 2021

Thumbnail of user kevinw539
Kansas
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
• Updated review

Quick shopping and had the product I wanted to buy. Great delivery.

Reason I chose this business:

Had the product I wanted

Reason I chose this product:

Online research

Value
Shipping
Quality

Date of experience: August 2, 2022

Quick shopping and had the product I wanted
July 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had the product I wanted

Date of experience: July 27, 2022

Quick and easy with wide selections
November 16th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Date of experience: November 16, 2019

Thumbnail of user daniels2036
Florida
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase
• Updated review

Always good and straightforward dealing with Tire Rack.

Reason I chose this business:

Longtime past experience, having the product I want, plus support for SCCA, BMWCCA, Street Survival, etc.

Value
Shipping
Quality

Date of experience: October 4, 2022

Tire Rack always has the top tires, excellent staff...
February 4th, 2021
Verified site experience
• Previous review

Tire Rack always has the top tires, excellent staff and a great web site with a wealth of information.

Reason I chose this business:

Outstanding past experience with Tire Rack, and I wanted Bridgestone RE-71R tires before they are gone.

Date of experience: February 4, 2021

Thumbnail of user jorgeb225
Florida
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Im a return client, always value the ease of purchase and good prices.

Reason I chose this business:

Ease of purchasing

Value
Shipping
Quality

Date of experience: August 3, 2022

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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