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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26326
  • Shipping
    26288
  • Quality
    26859

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,418
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,104 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,394)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user christianm394
North Carolina
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Shipping is tough for all business right now.
Overall good experience!

Reason I chose this business:

Good previous experience.

Reason I chose this product:

Reviews and statistics.

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user vincentm367
Massachusetts
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Easy to navigate the website. Tons of info quick service

Fast help and quickly resolved

Reason I chose this business:

Ive purchased tires here before and was fast delivery

Service
Value
Shipping
Quality

Date of experience: August 16, 2021

Easy to navigate the website
August 10th, 2021
Verified site experience
• Previous review

Easy to navigate the website. Tons of info

Reason I chose this business:

Ive purchased tires here before and was fast delivery

Date of experience: August 10, 2021

Thumbnail of user ryane212
Maryland
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Fast shipping and a great price, fantastic overall experience

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user kevins2788
Hawaii
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Excellent website, top notch customer service they helped me get exactly what I wanted!

Service
Value
Shipping
Quality

Date of experience: October 4, 2022

Thumbnail of user kylet231
California
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Great deal, had them the next day. Product was as described

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: August 16, 2021

Great deal
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user tracyr433
Texas
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

We were pleased all the way around on our tire purchase!

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user josephy481
Oklahoma
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Excellent experience. Product shipped on time, and even arrived 1 day early.

Value
Shipping
Quality

Date of experience: October 4, 2022

Thumbnail of user markn833
Massachusetts
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Quick delivery time and website was easy to navigate!

Value
Shipping
Quality

Date of experience: August 16, 2021

Quick and easy
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user allanr113
Florida
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Tires were brand new, arrived very fast and at a great price!

Reason I chose this business:

Previous experience, cost, free shipping.

Reason I chose this product:

Brand name, run-flat, price.

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user karenm3243
South Carolina
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Simple to use comparison charts. This is my third Tire Rack purchase. Just so easy!

Reason I chose this business:

Have used you before

Value
Shipping
Quality

Date of experience: August 16, 2021

Simple to use comparison charts
August 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have used you before

Date of experience: August 10, 2021

Thumbnail of user brianh1953
Pennsylvania
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Tire Rack's order form is organized, fast and to the point. Thank You

Value
Shipping
Quality

Date of experience: August 16, 2021

Tire Rack's order form is organized, fast and to the...
August 10th, 2021
Verified site experience
• Previous review

Tire Rack's order form is organized, fast and to the point. Thank You

Date of experience: August 10, 2021

Thumbnail of user robertr2920
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

It was easy to locate the brand and type of tire that i needed.

Reason I chose this business:

Availability

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user richardb4085
Pennsylvania
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
• Updated review

Everything was great! The fellow who type questions and replies helped me a lot.

Reason I chose this business:

Always use TireRack

Value
Shipping
Quality

Date of experience: August 2, 2022

Unhappy
May 25th, 2022
Verified purchase
• Previous review

Nowhere near as good at the typical Tire Rack standard.

Reason I chose this business:

Always use them.

Value
Shipping
Quality

Date of experience: May 25, 2022

Thumbnail of user aurelieb10
Florida
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Bought tires once from here and never regretted it.

Reason I chose this business:

Happy Repeat customer

Value
Shipping
Quality

Date of experience: August 3, 2022

Thumbnail of user garyl690
Pennsylvania
2 reviews
0 helpful votes
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November 27th, 2022
Verified purchase
• Updated review

Tire Racks data base was a great help in selecting tires.

Reason I chose this business:

Tire Rack provides a great service to anyone shopping for tires.

Value
Shipping
Quality

Date of experience: November 27, 2022

Website is informative and easy to use
February 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good selection with detailed information about specific tire qualities

Date of experience: February 9, 2021

Thumbnail of user anthonyl677
Washington
1 review
0 helpful votes
  • Send Message
January 2nd, 2021
Verified purchase

Got tires pretty quick it was two days they arrived

Date of experience: January 2, 2021

Thumbnail of user coryp92
New Jersey
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Tire Rack delivered my tires to pep boys within two days. I was very happy about that.

Reason I chose this business:

I’ve heard great reviews.

Reason I chose this product:

I needed to have a spare tire just in case one of the continentals pop with these NY potholes

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user franciscoh83
Colorado
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Great experience. First time buyer at tire rack and I will be buying from them in the future again.

Reason I chose this business:

It made it easy to select the right products at a good price. The free shipping is a big factor as well.

Value
Shipping
Quality

Date of experience: February 11, 2022

Thumbnail of user lynnw384
New Hampshire
1 review
0 helpful votes
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January 2nd, 2021
Verified purchase

I'm a repeat customer. As usual, excellent products and service!

Date of experience: January 2, 2021

Thumbnail of user earlc139
North Carolina
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Hardly any selections/inventory but my order was delivered in a timely manner

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user michaelh5705
New York
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

So easy to shop on tire rack! My tires were in stock and arrived 36 hours after I ordered them!

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user christopherg1306
New York
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Great website! Easy to navigate. Good quality tires. Fast shipping. Highly recommend!

Reason I chose this business:

My brother-in-law recommended it.

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user williamc3664
New Jersey
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase
• Updated review

I like that you can schedule installation without having to do it with the tire installer

Value
Shipping
Quality

Date of experience: August 2, 2022

Very easy to navigate
August 2nd, 2022
Verified site experience
• Previous review

Very easy to navigate. I like that you can schedule installation without having to do it with the tire installer

Date of experience: August 2, 2022

Thumbnail of user craigs926
Virginia
1 review
0 helpful votes
  • Send Message
February 10th, 2022
Verified purchase

Excellent service. Will buy from you in the future.

Reason I chose this business:

Bought from you before

Service
Value
Shipping
Quality

Date of experience: February 10, 2022

Thumbnail of user jerryb733
Missouri
1 review
0 helpful votes
  • Send Message
February 10th, 2022
Verified purchase

Price acceptable, delivery quick no worries! Will use service again

Value
Shipping
Quality

Date of experience: February 10, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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