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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26325
  • Shipping
    26287
  • Quality
    26858

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,399
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,086 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,372)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user edwardd295
Florida
2 reviews
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Efficient shopping, delivery, service experience. Thank you!

Reason I chose this business:

Previous experience

Reason I chose this product:

Same tires on vehicle, price, and availability

Value
Shipping
Quality

Date of experience: August 15, 2021

Easy and fast
November 13th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Prior purchase

Date of experience: November 13, 2020

Thumbnail of user angelicam128
California
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Its my first time buying here, i selected Tire Rack because prices are cheap thank you very much.

Value
Shipping
Quality

Date of experience: August 15, 2021

Its my first time buying here, i selected Tire Rack...
August 8th, 2021
Verified site experience
• Previous review

Its my first time buying here, i selected Tire Rack because prices are cheap thank you very much.

Date of experience: August 8, 2021

Thumbnail of user paulm3343
New York
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Easy order and next day delivery. Can't beat it. Will be a returning customer.

Reason I chose this business:

Previous good experiences

Value
Shipping
Quality

Date of experience: February 9, 2022

Thumbnail of user gregoryl551
Vermont
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Easy to find the right tires and check out a breeze.

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user chrisb2399
Washington
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Good selection, delivery options and price points.

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user jamesm5284
Pennsylvania
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Excellent experience from the beginning to delivery.

Reason I chose this business:

Wide range of products. Excellent choice of products. Excellent reviews. Best pricing. Easy ordering. Very well packed and boxing of product. Fast "free" shipping.

Reason I chose this product:

Scotty Kilmer recommendation and subsequent on line research reviews.

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user donaldg436
Alabama
1 review
0 helpful votes
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February 8th, 2022
Verified purchase
• Updated review

Excellent experience. Great prices, convenient service.

Reason I chose this business:

Used them before

Value
Shipping
Quality

Date of experience: February 8, 2022

Pleased
August 13th, 2021
Verified purchase
• Previous review

Excellent experience. Ordered and received my tires in less than a week.

Reason I chose this business:

My Father had a good experience so I decided to try.

Value
Shipping
Quality

Date of experience: August 13, 2021

Excellent experience
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Family recommended

Date of experience: August 7, 2021

Excellent experience
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Family recommended

Date of experience: August 7, 2021

Thumbnail of user emilyk333
Wisconsin
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

This was a great option for tires. Quick, good price, easy shopping.

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user anthonyr1472
Pennsylvania
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

First time ordering from your site! Fantastic! Could not have been easier!

Reason I chose this business:

Recommended by my son.

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user damong67
Illinois
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Ok so far. Reviews were helpful. The tires are not on yet but will be soon.

Reason I chose this business:

Tires were a good price and in stock.

Value
Shipping
Quality

Date of experience: July 30, 2022

Thumbnail of user williamg2020
Texas
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Quick, easy, and simple. Chat with Tucker was helpful as well.

Reason I chose this business:

Product I wanted at a good price.

Value
Shipping
Quality

Date of experience: February 9, 2022

Thumbnail of user igorb78
Oregon
1 review
0 helpful votes
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August 14th, 2021
Verified purchase
• Updated review

Great, it's super fast shipment always, that what I value.

Reason I chose this business:

I like the deal.

Reason I chose this product:

It's not bad rating.

Value
Shipping
Quality

Date of experience: August 14, 2021

Great. Thanks
August 8th, 2021
Verified site experience
• Previous review

Date of experience: August 8, 2021

Thumbnail of user cliffordl84
Arizona
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase
• Updated review

Easy to use. Tires came much quicker than anticipated.

Reason I chose this product:

Price and description of performance and ride quality.

Value
Shipping
Quality

Date of experience: February 9, 2022

Easy to use
February 3rd, 2022
Verified site experience
• Previous review

Date of experience: February 3, 2022

Thumbnail of user craigr330
New York
1 review
0 helpful votes
  • Send Message
August 14th, 2021
Verified purchase
• Updated review

Always order here for the best prices. Sent my tires to pepboys. Free mount and balance

Reason I chose this business:

Trustworthy and fast shipping

Value
Shipping
Quality

Date of experience: August 14, 2021

Always order here for the best prices
August 8th, 2021
Verified site experience
• Previous review

Date of experience: August 8, 2021

Thumbnail of user nathanw166
Illinois
1 review
0 helpful votes
  • Send Message
February 10th, 2022
Verified purchase
• Updated review

Ive ordered from here multiple times and its always a great experience

Reason I chose this business:

The tires i wanted were available

Value
Shipping
Quality

Date of experience: February 10, 2022

Always buy my tires here
January 14th, 2020
Verified site experience
• Previous review

Always buy my tires here. Absolutely the best!

Reason I chose this business:

I'm a repeat customer, and this is the best place to get tires

Date of experience: January 14, 2020

Thumbnail of user bradleyh193
Oregon
2 reviews
0 helpful votes
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August 14th, 2021
Verified purchase

Tires got here in a few days, not bad, they also seem to be of good quality

Reason I chose this business:

Reliable fast shipping with low prices

Reason I chose this product:

Emergency replacement for a suv, originals were very worn and wouldn't last long

Value
Shipping
Quality

Date of experience: August 14, 2021

Thumbnail of user harrym498
Maryland
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Easy to use website. Excellent prices and fast delivery!

Reason I chose this business:

Tire Rack is my Go-To tire store

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user gabrielp168
New Jersey
1 review
0 helpful votes
  • Send Message
August 14th, 2021
Verified purchase
• Updated review

Easy shopping simple experience smooth transaction fast delivery

Reason I chose this business:

Prices and availability

Reason I chose this product:

Best ratings

Value
Shipping
Quality

Date of experience: August 14, 2021

Easy shopping
August 8th, 2021
Verified site experience
• Previous review

Date of experience: August 8, 2021

Thumbnail of user gretchend60
Missouri
1 review
0 helpful votes
  • Send Message
February 10th, 2022
Verified purchase

Exceptional online chat customer service with Nick

Reason I chose this business:

Close by, easy website. Same day install

Value
Shipping
Quality

Date of experience: February 10, 2022

Thumbnail of user markm2788
Ohio
2 reviews
1 helpful vote
  • Send Message
January 1st, 2021
Verified purchase

At a time when nothing seems to work, Tir Rack delivered as promised.

Date of experience: January 1, 2021

Thumbnail of user leonardoh40
New York
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Super simple to use. Great selection at awesome price!

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user nathant182
Kentucky
1 review
0 helpful votes
  • Send Message
August 14th, 2021
Verified purchase
• Updated review

Delivered late. Tires arrived after my installation time.

Reason I chose this product:

Reviews verses price

Value
Shipping
Quality

Date of experience: August 14, 2021

Great experience
August 7th, 2021
Verified site experience
• Previous review

Date of experience: August 7, 2021

Thumbnail of user alexn462
New York
1 review
0 helpful votes
  • Send Message
August 14th, 2021
Verified purchase

Went great and received the pads I needed very quick

Reason I chose this business:

Used them in the past

Value
Shipping
Quality

Date of experience: August 14, 2021

Thumbnail of user juliem2302
Kentucky
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

My fifth set of tires from Tire Rack. Nothing but good experiences.

Value
Shipping
Quality

Date of experience: July 31, 2022

Thumbnail of user jeffb1572
Ohio
1 review
0 helpful votes
  • Send Message
August 14th, 2021
Verified purchase
• Updated review

Great Service, Product, Price, and Delivery. Thanks.

Reason I chose this business:

Have used in past and always satisfied.

Reason I chose this product:

Great quality at low price.

Value
Shipping
Quality

Date of experience: August 14, 2021

Great Service, Product, Price, and Delivery
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have used in past and always satisfied.

Date of experience: August 7, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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