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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26325
  • Shipping
    26287
  • Quality
    26858

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,399
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,086 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,372)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user arthurc217
Ohio
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

Smooth process to get a damaged tire replaced. Thanks

Date of experience: December 31, 2020

Thumbnail of user johnh5589
Maryland
1 review
0 helpful votes
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August 14th, 2021
Verified purchase
• Updated review

Good price and no hassle with two year tire warranty.

Reason I chose this business:

Easy no hassle shopping.

Value
Shipping
Quality

Date of experience: August 14, 2021

Good quality and prices
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy no hassle shopping.

Date of experience: August 6, 2021

Thumbnail of user ryanv149
Florida
1 review
0 helpful votes
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August 14th, 2021
Verified purchase
• Updated review

Price, selection, fast delivery. Tire Rack.com ROCKS!

Reason I chose this business:

Past experience.

Reason I chose this product:

Past experience

Value
Shipping
Quality

Date of experience: August 14, 2021

Price, selection, fast delivery
August 8th, 2021
Verified site experience
• Previous review

Price, selection, fast delivery. Tire Rack.com ROCKS!

Reason I chose this business:

Past experience.

Date of experience: August 8, 2021

Thumbnail of user williamz181
New Jersey
1 review
0 helpful votes
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July 30th, 2022
Verified purchase
• Updated review

Quick delivery and good service. I always use Tire Rack for replacement tires on all my cars.

Reason I chose this business:

I am a regular customer. I buy all my tires from Tire Rack.

Value
Shipping
Quality

Date of experience: July 30, 2022

I always use Tire Rack
August 2nd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Regular customer

Date of experience: August 2, 2020

Thumbnail of user jamiek277
Washington
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Good pricing. Great shipping time. Quality products delivered to your door.

Reason I chose this business:

Pricing and availability.

Reason I chose this product:

Limited availability of the product sizing.

Value
Shipping
Quality

Date of experience: August 12, 2021

Good pricing
August 2nd, 2021
Verified site experience
• Previous review

Date of experience: August 2, 2021

Thumbnail of user danielc2573
California
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Fast shipping, easy installation, fantastic price!

Reason I chose this business:

Unbeatable price on name brand tires

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user irenel176
New York
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Tire were ordered and received in a very reasonable time

Reason I chose this business:

I was looking for new tires for my Rogue and went online hoping to find reasonable price ones and I saw that Tire Rack was indeed the one I was looking for

Reason I chose this product:

Tires were reasonable price and was delivered as promise

Value
Shipping
Quality

Date of experience: August 14, 2021

Thumbnail of user erick915
Alabama
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

Great experience. Will definitely purchase through tire rack again

Value
Shipping
Quality

Date of experience: February 8, 2022

Thumbnail of user lorrainel220
New Hampshire
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Quick & easy transaction! Ordered and delivered in days.

Reason I chose this business:

Son recommended.

Reason I chose this product:

Son selected them.

Value
Shipping
Quality

Date of experience: August 12, 2021

Quick & easy!
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Son recommended.

Date of experience: August 6, 2021

Thumbnail of user clarkw74
North Carolina
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

No complaints, straight forward easy navigation of the site

Reason I chose this business:

Saved over $100 vs. other sites, for the same product

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user marcusj116
Maryland
2 reviews
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Great and fast service………………………,.,,,………………………………..

Reason I chose this business:

Never dials appointed

Reason I chose this product:

Needed new tires

Value
Shipping
Quality

Date of experience: August 12, 2021

Good job
March 9th, 2021
Verified site experience
• Previous review

Date of experience: March 9, 2021

Thumbnail of user sams1290
Florida
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Tire rack always comes through with the product I want

Adjusted the order as needed

Reason I chose this business:

Previous experience

Service
Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user danielc2560
Illinois
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Great experience... easy to navigate and compare prices.

Reason I chose this business:

Saw it on an online car forum

Value
Shipping
Quality

Date of experience: August 13, 2021

Great experience...
August 7th, 2021
Verified site experience
• Previous review

Great experience... easy to navigate and compare prices.

Reason I chose this business:

Saw it on an online car forum

Date of experience: August 7, 2021

Thumbnail of user tyroneh65
Pennsylvania
1 review
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Very good, timely, quick easy to understand website will buy from them again

Reason I chose this business:

Great choices, very nice service, no issues with answering questions and a wide variety of tires to choose from, very happy

Reason I chose this product:

Tire Rack is a very reliable tire store and will buy from them again

Value
Shipping
Quality

Date of experience: August 13, 2021

Pretty good
September 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great choices

Date of experience: August 6, 2021

Thumbnail of user yayunc
New Jersey
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Easy online ordering, reasonable price, prompt delivery - hassle free. Thanks

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user maryh1820
Mary H.
Texas
3 reviews
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Was smooth from start to finish. Products received as promised.

Reason I chose this business:

Payment options!

Reason I chose this product:

Vehicle’s original equipment

Value
Shipping
Quality

Date of experience: August 13, 2021

Easy to use
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Payment options

Date of experience: August 7, 2021

Thumbnail of user scottj818
Michigan
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

My order was received complete and within a few short days. Very happy.

Date of experience: December 30, 2020

Thumbnail of user felixa85
Arizona
1 review
0 helpful votes
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February 8th, 2022
Verified purchase
• Updated review

Very satisfied customer. The included warranty is amazing. Super fast delivery and great prices.

Reason I chose this business:

I've used Tire Rack before

Value
Shipping
Quality

Date of experience: February 8, 2022

Fast and easy process
October 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I've shopped here before

Date of experience: October 8, 2021

Easy to order and schedule install close to my location
April 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great price. Easy to do business

Date of experience: April 11, 2021

Thumbnail of user davidv1289
California
2 reviews
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase
• Updated review

Quick and easy every time. Good recommendations from others

Value
Shipping
Quality

Date of experience: July 31, 2022

Quick easy
April 11th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Points on SWA

Date of experience: April 11, 2022

Quick and fairly easy
April 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Southwest miles

Date of experience: April 9, 2022

Thumbnail of user stepheng1296
Ohio
2 reviews
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Quick and easy. There is an extensive selection of tires.

Reason I chose this business:

Quick and easy.

Reason I chose this product:

On clearance.

Value
Shipping
Quality

Date of experience: August 13, 2021

Quick and easy
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Quick and easy.

Date of experience: August 7, 2021

Thumbnail of user majord12
Florida
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase

Great and simple experience. It was a very easy process!

Reason I chose this business:

Reliable and dependable.

Value
Shipping
Quality

Date of experience: February 9, 2022

Thumbnail of user richards2763
Arizona
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

Great X2 cars. Professional outfit. These are my 4 time using Tire Rack

Date of experience: December 30, 2020

Thumbnail of user charlesp1644
Louisiana
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Great job! Shipping was quick and on time. Updated through process constantly

Value
Shipping
Quality

Date of experience: July 31, 2022

Thumbnail of user clyder68
Florida
2 reviews
0 helpful votes
  • Send Message
February 8th, 2022
Verified purchase

Easy! To buy and great selection of tires that I was interested in.

Reason I chose this business:

Shopped Multiple Times before

Value
Shipping
Quality

Date of experience: February 8, 2022

Thumbnail of user lorettal154
New York
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

Fast and easy affordable came when promised good quality tires

Reason I chose this business:

Affordable prices

Value
Shipping
Quality

Date of experience: July 29, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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