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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26325
  • Shipping
    26287
  • Quality
    26858

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,399
Neutral
162
Negative
97
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Instant Feedback

470,086 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,372)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user jesser303
Virginia
1 review
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Love tire rack, great and fast service/ quality...

Value
Shipping
Quality

Date of experience: August 13, 2021

Love tire rack
February 27th, 2020
Verified site experience
• Previous review

Date of experience: February 27, 2020

Thumbnail of user nashr5
Indiana
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Website easy to use and find what I was looking for.

Reason I chose this business:

I have a weird tire size and have to special order them and tire rack gives good options from 1 place.

Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user paulw1739
New York
1 review
0 helpful votes
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February 9th, 2022
Verified purchase
• Updated review

Timely and easy acess,, pass service by tire rack has been excellent.

Reason I chose this business:

Pass service

Value
Shipping
Quality

Date of experience: February 9, 2022

Purchase went very well
September 26th, 2021
Verified site experience
• Previous review

Purchase went very well. User friendly.

Reason I chose this business:

Past experience

Date of experience: September 26, 2021

Thumbnail of user chanthalayt
Illinois
1 review
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Tires arrived in perfect order, and quality of material exceeds my expectations. Highly recommend

Reason I chose this business:

Great price

Reason I chose this product:

Great price

Value
Shipping
Quality

Date of experience: August 13, 2021

Great price
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great price

Date of experience: August 7, 2021

Thumbnail of user igorp77
Missouri
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Great experience very good product and customer service.

Value
Shipping
Quality

Date of experience: July 31, 2022

Thumbnail of user jos315
North Carolina
1 review
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Repeat customer for over ten years, multiple vehicles

Reason I chose this business:

Reliable, consistent, pricing, delivery

Reason I chose this product:

Appropriate for vehicle

Value
Shipping
Quality

Date of experience: August 13, 2021

Repeat customer
August 6th, 2021
Verified site experience
• Previous review

Date of experience: August 6, 2021

Thumbnail of user byronj57
Georgia
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Easy site to review requirements and order, delivery was very quick.

Reason I chose this business:

Recommendation from Greensboro Tire

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user clarkm80
Utah
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Fast easy, saved $300. I am using a local installer. But still can pay him well and save money.

Reason I chose this business:

Easy name to remember

Reason I chose this product:

I have them on another vehicle

Value
Shipping
Quality

Date of experience: August 12, 2021

Fast easy, saved $300
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy name to remember

Date of experience: August 6, 2021

Thumbnail of user terryd482
Pennsylvania
1 review
0 helpful votes
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February 8th, 2022
Verified purchase
• Updated review

Always easy to purchase tires online. Good product reviews.

Reason I chose this business:

Good price and tire options. Have always used Tire Rack for the past 10 years.

Service
Value
Shipping
Quality

Date of experience: February 8, 2022

Good information on tires
October 12th, 2021
Verified site experience
• Previous review

Good information on tires. Good research information and comparisons.

Reason I chose this business:

I've used Tire Rack for all of my previous tire purchases.

Date of experience: October 12, 2021

Thumbnail of user saas1
Ohio
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Easy to navigate the site and a lot of good research info on tires.

Reason I chose this business:

Used it in the past for tire purchase.

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user timw891
Tennessee
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Fastest delivery i have ever gotten. Ordered friday delivered Saturday. Awesome

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: July 29, 2022

Thumbnail of user stephenm2503
Florida
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Easy. To use website. Good selection of tires. Customer service was very helpful and knowledgeable.

Reason I chose this business:

Easy and good pricing.

Service
Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user rubenv93
Arizona
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Knowledgeable salesperson, friendly, and offer to follow up for rebate.

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user alanv97
Texas
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Order tires for two vehicles great price fast shipping

Reason I chose this business:

Ordered before had what I needed

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user felixk51
Pennsylvania
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

They had My tires in stock, delivered next day. Would definitely recommend

Reason I chose this business:

No one had my tires in stock

Reason I chose this product:

Original tires on my car

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user nicoled963
New Jersey
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Satisfied with delivery and tire drive. Will refer friend

Reason I chose this business:

Better pricing

Reason I chose this product:

Match the tires I currently have

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user benjamind309
North Carolina
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Absolutely awesome service with quick and easy purchasing.

Reason I chose this business:

Discount Tires

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user josem1166
New Jersey
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

It was easy to locate the tire size for my vehicle

Reason I chose this business:

I've ordered from there before

Reason I chose this product:

It was the tires that fit my vehicle

Value
Shipping
Quality

Date of experience: August 12, 2021

Easy to find product
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy to find product

Date of experience: August 6, 2021

Thumbnail of user tammym952
Michigan
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

I've used Tirerack twice now and I am completely satisfied. Thank you

Service
Value
Shipping
Quality

Date of experience: December 28, 2020

Thumbnail of user karenv546
Michigan
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

Very friendly nice, helpful, all around good business. Thank you

Date of experience: December 30, 2020

Thumbnail of user louisc280
Kentucky
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Very good experience. Needed specific tires. Tote Rack had them for the cheapest price.

Reason I chose this business:

Good price. Great selection. Easy.

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user veronicag280
Illinois
2 reviews
0 helpful votes
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August 13th, 2021
Verified purchase

I may never buy tires elsewhere. The convenience sold me over.

Reason I chose this business:

Delivery convenience.

Reason I chose this product:

Perfect match to originals.

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user jamesg2824
Ohio
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

All good. On time. Looks great. Nothing more to say

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user michaelg3589
Texas
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

The process was easy, and you agree to sell without knowing vehicle info.

Reason I chose this business:

Discount would not sell me the tires I want for my lowered pickup project.

Reason I chose this product:

I consider michelin the best tire

Value
Shipping
Quality

Date of experience: August 12, 2021

The process was easy, and you agree to sell without...
August 6th, 2021
Verified site experience
• Previous review

The process was easy, and you agree to sell without knowing vehicle info.

Reason I chose this business:

Discount would not sell me the tires I want for my lowered pickup project.

Date of experience: August 6, 2021

Thumbnail of user paulb3065
California
1 review
0 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

Best Customer Service, Prices and Delivery anywhere!
Always ready to help!

Needed another tire in a hurry. TR came thru with flying colors!

Reason I chose this business:

Availability and Customer Service

Reason I chose this product:

Superior Off Road Tires

Service
Value
Shipping
Quality

Date of experience: August 11, 2021

Great place to buy tires and wheels!
August 4th, 2021
Verified site experience
• Previous review

Great place to buy tires and wheels!
Always ready to help!

Reason I chose this business:

Convenience

Date of experience: August 4, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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