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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26324
  • Shipping
    26286
  • Quality
    26857

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,356
Neutral
161
Negative
96
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Instant Feedback

469,986 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,326)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user stanleyg122
Illinois
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Great experience. I was very pleased with the purchase.

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user eduardg19
California
1 review
0 helpful votes
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April 11th, 2022
Verified purchase
• Updated review

Easy system! Would recommend to whomever I know, haven't disappointed me yet.

Reason I chose this business:

Its my 4th or 5th time buying tires here

Value
Shipping
Quality

Date of experience: April 11, 2022

Love shopping here
June 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Not.my first purchase

Date of experience: June 14, 2021

Thumbnail of user timl534
Ohio
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Good experience! The service company was very helpful.

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user thomasg503
New York
2 reviews
0 helpful votes
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April 9th, 2022
Verified purchase
• Updated review

I've been a using Tire Rack since 1985, always satisfied!

Reason I chose this business:

Long time client

Value
Shipping
Quality

Date of experience: April 9, 2022

Been using tire rack since the 80s, always satisfied!
January 19th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Good prices

Date of experience: January 19, 2020

Thumbnail of user michaels8452
New Jersey
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Great experience. Easy to purchase replacement tires

Reason I chose this business:

Purchase replacement tires

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user douglasa239
Florida
1 review
0 helpful votes
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April 9th, 2022
Verified purchase
• Updated review

Fast and easy, shipped the next day, arrived in two

Reason I chose this business:

Need tires, have bought from there before

Value
Shipping
Quality

Date of experience: April 9, 2022

Quick, easy process
April 9th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Need tires for vehicle

Date of experience: April 9, 2020

Thumbnail of user dennisq40
West Virginia
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Quick n easy great prices d they look nice on our truck.

Reason I chose this business:

Previous purchases

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user cwa3
North Carolina
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Perfect experience previously and again this time!

Reason I chose this business:

Selection, comparison and price

Value
Shipping
Quality

Date of experience: April 9, 2022

Thumbnail of user jamesd3052
Pennsylvania
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Nice and easy great selection need to start an account with tire rack for my business.

Reason I chose this business:

Found on internet

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user thomasm924
Maryland
1 review
0 helpful votes
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October 27th, 2021
Verified purchase
• Updated review

It was easy to find the tires I wanted and check out.

Reason I chose this business:

Great service and high quality tires

Value
Shipping
Quality

Date of experience: October 27, 2021

Quick
October 4th, 2019
Verified site experience
• Previous review

Quick. Easy. Accurate

Reason I chose this business:

Price, freee shipping and free Road Hazzard

Date of experience: October 4, 2019

Thumbnail of user regiss9
New Mexico
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Lots of info on tire selections, although we're choosing the same winter tires. Thank you.

Reason I chose this business:

Web search and info provided.

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user paula1984
Maine
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Ordered tires this way before and was very satisfied.

Reason I chose this business:

Great inventory!

Service
Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user emilyh698
Illinois
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Easy site use. The tires came very quickly and are of good quality.

Reason I chose this business:

Easy to use.

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user dalet277
Michigan
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Smooth and uncomplicated, the free shipping is just gravy.

Reason I chose this business:

Only place with my desired tire in stock + good previous purchase.

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user nickm1025
Iowa
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Very easy to find what I wanted and guest order process was painless.

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user stevenm1660
Georgia
2 reviews
0 helpful votes
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March 29th, 2022
Verified purchase
• Updated review

Customer Service is always given timely and with the utmost professionalism

Reason I chose this business:

Best Tire Service I've used

Value
Shipping
Quality

Date of experience: March 29, 2022

Customer Service has always been great!
August 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Trusted Dealer. On time Every Time!

Date of experience: August 4, 2021

Thumbnail of user rosaliee12
California
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Great prices fast service bought tires from you before

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: March 29, 2022

Thumbnail of user jamesh4315
Vermont
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Seems easy enough. We'll find out when they arrive

Value
Shipping
Quality

Date of experience: October 12, 2021

Thumbnail of user wendyg368
Pennsylvania
1 review
0 helpful votes
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March 28th, 2022
Verified purchase
• Updated review

You guys have excellent service. Love buying my tires form tire rack.

Reason I chose this business:

Is my favorite place for tires.

Value
Shipping
Quality

Date of experience: March 28, 2022

Keep up the great work Tire Rack
March 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I love there service and prices.

Date of experience: March 16, 2021

Thumbnail of user catherinew443
Massachusetts
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Online Appointment scheduling did not work had to call shop directly.

Reason I chose this business:

Convenience

Service
Value
Shipping
Quality

Date of experience: October 14, 2021

Thumbnail of user jeffreym1139
West Virginia
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Found what I wanted and purchasing was easy. Plus they ship to my local installer

Reason I chose this business:

Previous purchases

Value
Shipping
Quality

Date of experience: March 28, 2022

Thumbnail of user andrewy356
Maryland
2 reviews
0 helpful votes
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October 13th, 2021
Verified purchase

Tire rack selection, price and thorough product information make for a good buyer's experience

Reason I chose this business:

Coming back for my third set of DWS tires, but for a different car.

Value
Shipping
Quality

Date of experience: October 13, 2021

Thumbnail of user sierrad23
Pennsylvania
1 review
0 helpful votes
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March 20th, 2022
Verified purchase
• Updated review

Fast, reliable, and love the added road hazard warranty.

Value
Shipping
Quality

Date of experience: March 20, 2022

Fast, easy to use, love the warranty as well
June 29th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Best prices

Date of experience: June 29, 2020

Thumbnail of user rogerp445
Florida
2 reviews
0 helpful votes
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March 22nd, 2022
Verified purchase

Good prices and easy selection/order placement. Recommended.

Value
Shipping
Quality

Date of experience: March 22, 2022

Thumbnail of user byronm100
North Carolina
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Very good site to use. Fast delivery, great prices and selection

Reason I chose this business:

Price availability

Value
Shipping
Quality

Date of experience: March 21, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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