• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26322
  • Shipping
    26284
  • Quality
    26855

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,318
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,922 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,288)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user haroldc166
California
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Product as described and fast shipping A+ Will do business again.

Reason I chose this business:

Availability and shipping

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user thomasg1274
New Jersey
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Great/ fast service as always -- fresh tires -- all sequentially numbered.

Reason I chose this business:

Never a problem

Reason I chose this product:

Repeat customer

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user chancew31
Montana
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Seems to be a good product and showed up very quickly.

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user durandt2
California
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

Always fast and great prices! Thanks for having what I need!

Reason I chose this business:

They have the tires that I need for my CT4-V

Reason I chose this product:

They are what the car was designed to ride on.

Value
Shipping
Quality

Date of experience: August 19, 2021

Always fast and great prices!
December 10th, 2020
Verified site experience
• Previous review

Always fast and great prices! Thanks for having what I need!

Reason I chose this business:

They have the tires that I need for my CT4-V

Reason I chose this product:

They are what the car was designed to ride on.

Date of experience: December 10, 2020

Always good
December 4th, 2020
Verified site experience
• Previous review
Reason I chose this business:

They have the tires that I need for my CT4-V

Date of experience: December 4, 2020

Thumbnail of user brandonb926
New York
1 review
0 helpful votes
  • Send Message
January 4th, 2021
Verified purchase

Simple process! Shipping went smooth and timely! I will be returning in the future!

Date of experience: January 4, 2021

Thumbnail of user carolynl384
Texas
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

It was Easy n convenient to I shop st my convenience

Reason I chose this business:

My go too tire guys!

Value
Shipping
Quality

Date of experience: August 19, 2021

Easy n convenient
August 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My go too tire guys!

Date of experience: August 13, 2021

Thumbnail of user fredp333
California
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

I have bought tires here several times. It went well

Reason I chose this business:

I have used tirerack several times, it is fine.

Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user philipk194
Texas
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Fast shipping easy ordering process, items arrived faster then expected and item was as described

Reason I chose this product:

Needed tire replacement for my 99 Pontiac Firebird

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user frankr761
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

From start to finish it was a pleasant experience. Highly recommend Tire Rack!

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user scotte550
Connecticut
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

I received my wheel and tire a day sooner than expected. It worked out great too!

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user annettej70
Virginia
2 reviews
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Always... Excellent Service & Great Prices... Super Fast Shipping...

Reason I chose this business:

I previously used this company for my other vehicles...

Reason I chose this product:

I've ordered the General Max Tires on my 1st Dodge Charger & no matter what type of weather... excellent grip on the roads...

Value
Shipping
Quality

Date of experience: August 18, 2021

Easy to place a order & receive quick delivery...
June 25th, 2020
Verified site experience
• Previous review

Easy to place a order & receive quick delivery...

Reason I chose this business:

Great Prices

Date of experience: June 25, 2020

Thumbnail of user peterg1540
New York
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Love your service and Todd was very helpful in confirming order details

Reason I chose this business:

Used your great co. For years

Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user scottc1971
New Hampshire
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Very simple and straightforward ordering process. No stressing or guessing.

Reason I chose this business:

Because of very good service in the past.

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user douglasl446
Washington
2 reviews
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

Got the tire on time and it mounted. Everything is great.

Reason I chose this business:

Recommended by my car dealer

Reason I chose this product:

Hard to find anywhere else.

Value
Shipping
Quality

Date of experience: August 19, 2021

So far it was a pretty seamless process
August 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended by my tire dealer

Date of experience: August 13, 2021

Thumbnail of user paulz785
Florida
1 review
0 helpful votes
  • Send Message
November 27th, 2022
Verified purchase

Website is easy to use. I like seeing a picture of my car with the wheels on it!

Reason I chose this business:

Great price and i have bought from you before.

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user rileyb81
Washington
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Ordered tires and they were delivered next day. I've always had good experiences with tire rack.

Reason I chose this business:

I’ve ordered multiple sets from them and always happy with order.

Reason I chose this product:

Best tire on the market by far!

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user jamesb1682
Ohio
2 reviews
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase
• Updated review

Okay so far as the tires will not be mounted until tomorrow.

Reason I chose this business:

Past Purchases Went Smoothly

Value
Shipping
Quality

Date of experience: August 4, 2022

So far so good and my last purchase years ago was good
February 20th, 2020
Verified site experience
• Previous review

So far so good and my last purchase years ago was good. I just did not like offering my cell phone number as it is for business use and I trust you do not sell it!

Reason I chose this business:

Used them successfully before

Date of experience: February 20, 2020

Thumbnail of user erinr290
Connecticut
1 review
0 helpful votes
  • Send Message
January 4th, 2021
Verified purchase

Easy to purchase, quick shipping and smooth service with tire rack approved installer.

Date of experience: January 4, 2021

Thumbnail of user stephens1190
New York
1 review
0 helpful votes
  • Send Message
February 11th, 2022
Verified purchase
• Updated review

Easy Process to order and tires were delivered in less than 24 hours.

Reason I chose this business:

I've used Tire Rack at least a dozen times

Service
Value
Shipping
Quality

Date of experience: February 11, 2022

It's always easy to buy tires from Tire Rack!
October 23rd, 2020
Verified site experience
• Previous review
Reason I chose this business:

It's always easy to buy tires from Tire Rack!

Date of experience: October 23, 2020

Thumbnail of user laurac2539
New Jersey
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

The site was easy to navigate. Great selection. Will definitely order from here again.

Reason I chose this business:

Need new tires

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user darylo16
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Best prices and availability Best prices and availability

Always good

Reason I chose this business:

Price, availability

Service
Value
Shipping
Quality

Date of experience: August 18, 2021

Used you before always good experience
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, availability

Date of experience: August 11, 2021

Thumbnail of user kurts325
Colorado
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Ordering from TireRack is always easy, and the shipping was quick.

Reason I chose this business:

Replacement wheel that matches my existing exactly.

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user randya203
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase
• Updated review

Kinda hard to understand the rebate process, wish they made that easier

Reason I chose this business:

Rebate on tire i wanted

Reason I chose this product:

Good experience with Continental tires on my wifes mini van. Worth the extra cash!

Value
Shipping
Quality

Date of experience: August 2, 2022

Kinda hard no understand the rebate process
July 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Rebate on tire i wanted

Date of experience: July 26, 2022

Lots of info to make informed decisions
March 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Date of experience: March 29, 2021

Thumbnail of user jb1854
New York
1 review
0 helpful votes
  • Send Message
January 6th, 2021
Verified purchase

Tires were delivered on time and as expected to the installer

Date of experience: January 6, 2021

Thumbnail of user jeffs1474
Canada
1 review
0 helpful votes
  • Send Message
January 4th, 2021
Verified purchase

The tires were delivered on time and successfully installed.

Date of experience: January 4, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?