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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26322
  • Shipping
    26284
  • Quality
    26855

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,319
Neutral
160
Negative
96
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Instant Feedback

469,922 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,289)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user jeffs1474
Canada
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

The tires were delivered on time and successfully installed.

Date of experience: January 4, 2021

Thumbnail of user samc543
North Carolina
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Fair prices, discouraged with installer. I picked up the tires and had them installed elsewhere

Date of experience: January 6, 2021

Thumbnail of user michelleb3911
California
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Good experience once the web page and ordering was working

Reason I chose this business:

Corporation promotion

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user gregm681
Texas
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Fast, easy, and reliable service. Great experience. Will buy from again.

Date of experience: January 6, 2021

Thumbnail of user michaelj2895
New York
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Your website gives useful information and is easy to use.

Reason I chose this business:

Recommended by workers at Anker's Auto Service.

Service
Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user kentm174
Wisconsin
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Quick, easy, great price, and respect for Tire Rack testing of products

Reason I chose this business:

Used it before.

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user brandonh813
New York
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Great site and easy to navigate. Fast delivery as well. I will definitely be a repeat customer.

Reason I chose this business:

Great products

Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user willardh40
Utah
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Fast shipping. Great price as well. Will be buying from again for sure.

Date of experience: January 6, 2021

Thumbnail of user enriquee16
California
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
• Updated review

Awesome service and great price delivered as promised thank you

Reason I chose this business:

Cheaper, free delivery

Value
Shipping
Quality

Date of experience: August 2, 2022

Great!
September 24th, 2019
Verified site experience
• Previous review

Date of experience: September 24, 2019

Thumbnail of user stevene524
Pennsylvania
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Great prices and comparison tools. Super fast shipping. Plenty of consumer reviews.

Value
Shipping
Quality

Date of experience: August 18, 2021

Great prices and comparison tools
August 12th, 2021
Verified site experience
• Previous review

Date of experience: August 12, 2021

Thumbnail of user same288
Illinois
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Easy search and order. Tires were delivered two days early.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Older vehicle; product is cost effective considering how infrequent the vehicle is driven.

Value
Shipping
Quality

Date of experience: August 18, 2021

Quick and easy
December 17th, 2020
Verified site experience
• Previous review

Date of experience: December 17, 2020

Thumbnail of user osminm1
Florida
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

As always, Tire Rack delivered a great customer experience.

Reason I chose this business:

I have a customer for years.

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user williamr2561
Tennessee
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Chat help from George as to suitability of tire and approved installer

Reason I chose this business:

Good value and service

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user briang1160
Texas
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Over night delivery and super helpful through the phone

Every understanding and helpful

Service
Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user scottm2288
Delaware
1 review
0 helpful votes
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February 13th, 2022
Verified purchase
• Updated review

Website not very easy to navigate but overall experience was great.

Reason I chose this business:

Used in past

Value
Shipping
Quality

Date of experience: February 13, 2022

Website not very easy to navigate
February 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Used in past

Date of experience: February 6, 2022

Thumbnail of user edk196
Florida
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Easy and efficient way to buy tires
Would have liked home installation

Reason I chose this business:

Prior good experience

Reason I chose this product:

Duplicate what was on car

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user matthewc572
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase
• Updated review

Easy to navigate and look at all of the available options!

Reason I chose this business:

Wouldn't use anything else

Value
Shipping
Quality

Date of experience: August 4, 2022

Always easy to buy tires
April 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Quick and easy

Date of experience: April 20, 2020

Thumbnail of user devontaew
Maryland
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Experience has been great. I will order again and/or recommend to friends.

Reason I chose this product:

Price, reviews, shipping speed

Value
Shipping
Quality

Date of experience: August 18, 2021

Experience has been great
August 12th, 2021
Verified site experience
• Previous review

Date of experience: August 12, 2021

Thumbnail of user anglit
Texas
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Tires arrived promptly on my door step. They look great!

Date of experience: January 6, 2021

Thumbnail of user elainek159
Texas
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

Ordering through Tire Rack, was super easy and fast, thank you!

Date of experience: January 5, 2021

Thumbnail of user williamg1688
Georgia
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Fast delivery. Good prices. Will continue to order from them.

Reason I chose this business:

Been using Tire Rack for years.

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user terryl526
Colorado
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Item was in stock and shipped quickly received when promised

Reason I chose this business:

Item I needed was in stock

Reason I chose this product:

Online reviews

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user davisl38
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Online service is quick to my question and helpful

Reason I chose this business:

Pre-sort correct wheels for my Tesla Model 3 performance and Speedy service

Reason I chose this product:

Great review and reasonable price.

Value
Shipping
Quality

Date of experience: August 17, 2021

Online service is quick to my question and helpful
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Speedy service

Date of experience: August 11, 2021

Thumbnail of user robertc5214
California
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

Easy to browse selection, delivery was fast, install went great!

Reason I chose this business:

Ease of use of website

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user bradfordw53
Greenland
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Consistent excellent service. Easy to order questions asked quickly without along hold
time.

Value
Quality

Date of experience: November 28, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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