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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26322
  • Shipping
    26284
  • Quality
    26855

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,319
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,922 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,289)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user ingolfp
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Always fast and easy to order. I've been using Tire Rack for years.

Very good experience

Reason I chose this business:

I've had very good luck with Tire Rack

Reason I chose this product:

Price and availability

Service
Value
Shipping
Quality

Date of experience: August 17, 2021

Always fast and easy to order
August 11th, 2021
Verified site experience
• Previous review

Always fast and easy to order. I've been using Tire Rack for years.

Date of experience: August 11, 2021

Thumbnail of user leon49
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Great time saving advice through the chat feature.

Reason I chose this business:

Previous customer and price

Reason I chose this product:

Tire Rack recommendation

Value
Shipping
Quality

Date of experience: August 18, 2021

Fast and efficient
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous customer and price

Date of experience: August 11, 2021

Thumbnail of user arthurr339
New Jersey
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Good price fast delivery easy scheduling installation

Reason I chose this business:

Used before had good experience

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user alm363
New York
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Everything went better than expected, I order, received within 2 days

Reason I chose this business:

I buy from tirerack all the time

Reason I chose this product:

Tire Rack ratings and customer reviews

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user jeremyh726
Texas
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

It was a pleasure! Great.
Amazingly fast shipping.

Reason I chose this business:

Price, Availability, Free Shipping

Value
Shipping
Quality

Date of experience: September 7, 2022

Thumbnail of user bharatp36
Nevada
1 review
0 helpful votes
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November 26th, 2022
Verified purchase
• Updated review

Excellent service. Would definitely order again from them

Value
Shipping
Quality

Date of experience: November 26, 2022

Great service
July 22nd, 2022
Verified purchase
• Previous review

Nice experience. Fast delivery. Great prices. Will definitely be ordering tires again.

Value
Shipping
Quality

Date of experience: July 22, 2022

Thumbnail of user freddied42
Kentucky
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

The way of finding tire size and making sure it fits my vehicle was very helpful!

Reason I chose this business:

Have dealt with this company before, afraid of no name deals

Value
Shipping
Quality

Date of experience: August 3, 2022

Thumbnail of user patrickb1315
Iowa
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Easy to navigate and find what I need. Shipping was extremely fast. Had my tires in about 26 hours.

Reason I chose this business:

Had good luck with them in the past

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user davidd3138
Florida
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

I was very impressed that finally a company came through as you expected.

Reason I chose this business:

My Stepson swears by you.

Reason I chose this product:

Original tires on my Highlander. I hope they last longer than the first ones. Consumer Reports likes them.

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user randallj67
Ohio
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
• Updated review

Have purchased from Tire Rack 3 times and will again.

Value
Shipping
Quality

Date of experience: August 2, 2022

Easy
November 11th, 2020
Verified site experience
• Previous review

Easy. Fast. Tire selection tool is terrific.

Reason I chose this business:

Prior purchase.

Date of experience: November 11, 2020

Thumbnail of user arnolds96
Minnesota
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

I received my tires two days earlier then originally stated.

Date of experience: January 6, 2021

Thumbnail of user seyedh29
Texas
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I recommend it to my friends As a good deal faster service what are you organize

Value
Shipping
Quality

Date of experience: February 12, 2022

Thumbnail of user jackw829
Idaho
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Excellent ordering process and arrived ahead of the projected time

Reason I chose this business:

You have the parts and i trust you

Reason I chose this product:

These are my second set of Hawk pads and they work like no other

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user michaele1608
Missouri
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Quick and easy very convenient no hassle got the tires delivered to my door

Value
Shipping
Quality

Date of experience: February 10, 2022

Thumbnail of user rodr108
Florida
2 reviews
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Ordering was easy, fast delivery right to my door. Great customer service.

Had a issue with my Tire Rack credit card. Called and helpful rep took care of the issue quickly.

Reason I chose this business:

Best price and also get road hazard

Reason I chose this product:

Honestly the BF Goodrich Comp 2 A/S tires are able to handle the power of my Challenger Scatpack and not just spin when I floor it. Great wet road traction too.

Service
Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user erics2652
Pennsylvania
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Fast and easy selection guides! Plenty of information available.

Value
Shipping
Quality

Date of experience: August 3, 2022

Thumbnail of user daniell924
California
2 reviews
0 helpful votes
  • Send Message
February 13th, 2022
Verified purchase
• Updated review

Easy online ordering - quick delivery. Unfortunate limited sizes and brands.

Reason I chose this business:

Competitive pricing.

Value
Shipping
Quality

Date of experience: February 13, 2022

Best all around prices and quick free delivery
September 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Needed replacement tires for my truck - cooper/tire rack had free two year road hazard on this size and type.

Date of experience: September 20, 2020

Thumbnail of user richardw2170
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

It was supposed to be delivered Thursday but didn't show up until Friday

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user edinc1
Florida
1 review
0 helpful votes
  • Send Message
February 12th, 2022
Verified purchase

I love tire rack quick easy painless and thanks for affirm

Value
Shipping
Quality

Date of experience: February 12, 2022

Thumbnail of user colleenf266
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 29th, 2022
Verified purchase

Great price. Even called with a odd size that was ordered

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user erich1248
Virginia
1 review
0 helpful votes
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October 31st, 2022
Verified purchase
• Updated review

Excellent service and product along with customer experience!

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: October 31, 2022

Great experience!
February 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Long time customer

Date of experience: February 7, 2021

Thumbnail of user muhammadk100
New York
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Great price and quick delivery. Was easy to navigate through tire sizes

Reason I chose this business:

Easy to order

Reason I chose this product:

Great price

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user kyles830
Utah
1 review
0 helpful votes
  • Send Message
January 5th, 2021
Verified purchase

You did fine, why tf do I gotta write a god damn novel about my experience?

Date of experience: January 5, 2021

Thumbnail of user luisp474
Virginia
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Great easy service. Ordering the items was breeze very happy with tire rack

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user dione6
California
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Quick and easy transaction I got my order shipped within a day

Reason I chose this business:

Affirm payment

Reason I chose this product:

Quality and price

Value
Shipping
Quality

Date of experience: August 18, 2021

Quick and easy transaction
August 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Affirm payment

Date of experience: August 12, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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