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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,313
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,911 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user scottr1514
Florida
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Used Tire Rack for years - good prices and convenient with the shipping

Reason I chose this business:

Well discussed for all Military Overseas - use Tire Rack. They ship to US APO and the prices are reasonable

Reason I chose this product:

Met a good rating on some other sites I researched

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user outbacks
Wisconsin
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

Tires got here quickly even with the holidays close by and a Winter storm

Date of experience: January 5, 2021

Thumbnail of user shamaras1
Missouri
1 review
0 helpful votes
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October 29th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Great experience in the past.

Value
Shipping
Quality

Date of experience: October 29, 2022

Always have my preferred brand in stock, comparable...
December 15th, 2021
Verified site experience
• Previous review

Always have my preferred brand in stock, comparable pricing and super fast shipping!

Reason I chose this business:

Replacement tires for my 2010 GMC Terrain.

Date of experience: December 15, 2021

Thumbnail of user williamt1671
Illinois
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Great new experience with Tire Rack, everything went smoothly.

Reason I chose this business:

Tire Rack was the only one closes that meet my expectations.

Value
Shipping
Quality

Date of experience: February 11, 2022

Thumbnail of user robertg2690
Pennsylvania
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Easy to navigate, enjoyable interaction with chat.

Reason I chose this business:

Price and services

Reason I chose this product:

Tire reviews

Value
Shipping
Quality

Date of experience: August 16, 2021

Easy to navigate, enjoyable interaction with chat
August 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and services

Date of experience: August 10, 2021

Thumbnail of user randek1
Vermont
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

Searching for snow tires on tire rack is easy safe and a good deal

Date of experience: January 4, 2021

Thumbnail of user kellyw705
Minnesota
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Good fast delivery and ok price would use again. Thanks

Reason I chose this product:

Owned before

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user andrews1823
New York
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Ease of selecting tires is outstanding... site helped to narrow down choices

Reason I chose this product:

Website directed

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user christopherj552
Kentucky
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Not sure you can make it any easier. The web site is great.

Reason I chose this business:

Used it previously.
This time: My 4 tires were delivered over two days. I know that is the shippers issue, not TireRack's.

Reason I chose this product:

Tire Rack's suggestion.

Value
Shipping
Quality

Date of experience: August 17, 2021

Not sure you can make it any easier
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used it previously.

Date of experience: August 11, 2021

Thumbnail of user glenp162
Ohio
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase
• Updated review

Quick order process, attractive promotions, competitive pricing, in stock next day delivery

Reason I chose this business:

Past experience was excellent

Value
Shipping
Quality

Date of experience: August 3, 2022

Efficient to quickly build winter tire/wheel package...
September 17th, 2021
Verified site experience
• Previous review

Efficient to quickly build winter tire/wheel package to my liking

Reason I chose this business:

Price and convenience - reputation from previous purchases

Date of experience: September 17, 2021

Thumbnail of user steveh2341
Iowa
2 reviews
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Good product, easy to order online, super fast delivery!

Reason I chose this business:

Recommended by friend.

Reason I chose this product:

Reliability. Had a set of same tires before and very pleased!

Value
Shipping
Quality

Date of experience: August 17, 2021

Good company
February 1st, 2021
Verified purchase
• Previous review

Tires arrived very quickly. Exactly what I ordered and directly to my home. Living in a rural area saved me driving 70 miles to buy them.

Date of experience: February 1, 2021

Thumbnail of user robertm6720
New York
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Found desired tires with minimal effort, delivered the next day

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: August 3, 2022

Thumbnail of user markh3389
California
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Easy to navigate the site. I like how you can shop by size, not just vehicle.

Reason I chose this business:

Bought from you folks several times.

Value
Shipping
Quality

Date of experience: February 10, 2022

Thumbnail of user cassandrab221
Arizona
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase

Great experience. Service is fast and well put together process.

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user briank1460
New York
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Avoid dealer prices and add the convenience of at home installation

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user brettb625
Ohio
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

As always my tires arrived in good condition and very quickly!

Reason I chose this business:

Great service

Reason I chose this product:

Good reviews

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user tammyl439
Wisconsin
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Order tires, has them within two days. Car rides smooth.

Reason I chose this business:

Repeat customer, buy all my tires through tire rack

Reason I chose this product:

Dealer recommended the tire

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user tatumb5
Minnesota
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Awesome pricing, products & advice... in stock. Thank you!

Reason I chose this business:

Price, delivery and knowledgeable service.

Reason I chose this product:

Michelin makes the best tires, hands down. You pay a bit more up front, but it pays for itself over time in overall quality, performance and even tire wear.

Value
Shipping
Quality

Date of experience: August 17, 2021

Awesome pricing, products & advice
August 11th, 2021
Verified site experience
• Previous review

Awesome pricing, products & advice. Thank you!

Reason I chose this business:

Price, delivery and knowledgeable service.

Date of experience: August 11, 2021

Thumbnail of user johnb7218
Washington
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

I've ordered several wheels/tires sets from TireRack. I'm very satisfied.

Reason I chose this business:

Return customer

Reason I chose this product:

To have a spare lug socket, inasmuch as it's an unusual spec (narrow wall).

Value
Shipping
Quality

Date of experience: August 17, 2021

Very satisfactory
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Date of experience: August 11, 2021

Thumbnail of user carld571
Arizona
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Easy to buy tires online and new where my order was with timely updates.

Reason I chose this business:

Tires were in stock.

Value
Shipping
Quality

Date of experience: August 3, 2022

Thumbnail of user markg2985
Oregon
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Easy and straightforward. Nothing more to say.
Prompt delivery also.

Reason I chose this business:

Had what I wanted

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user lees806
New York
2 reviews
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Porter was GREAT... professional, knowledgeable considerate and answered all my questions.

Reason I chose this business:

Recommendation from my son... especially about the included 2 year road hazard included

Service
Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user michaelw5094
Ohio
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Website was a say to navigate. The tires I wanted were in stock

Reason I chose this business:

Had tires I wanted in stock

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user stuartf166
Washington
1 review
0 helpful votes
  • Send Message
October 28th, 2022
Verified purchase

Easy to navigate website. Received the tires I ordered when they said it would be delivered.

Reason I chose this business:

Good price. Easy to navigate website

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user paulr889
New Jersey
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

I've ordered several sets and never have a problem

Reason I chose this business:

Used you before and liked product

Value
Shipping
Quality

Date of experience: August 16, 2021

I've ordered several sets and never have a problem
April 9th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Used you before and liked product

Date of experience: April 9, 2020

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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