• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,313
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,911 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user luisc429
Massachusetts
1 review
0 helpful votes
  • Send Message
January 4th, 2021
Verified purchase

Haven't had a bad experience yet getting my tires quickly!

Date of experience: January 4, 2021

Thumbnail of user joseluism6
California
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Good and easily able to navigate super pleased highly recommend

Reason I chose this business:

Good options

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user richellev6
Florida
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Everything was great! Ordered tires & received them 3 days later!

Reason I chose this product:

That was on my car already

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user adamm960
New York
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Overall good experience. Have used tire rack in past.

Reason I chose this business:

Repeat buyer, price, fast shipping

Reason I chose this product:

Had good luck with previous set

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user matthewm1512
Maine
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Very positive buying experience and great customer service.

Reason I chose this business:

Recommended by my auto repair shop.

Reason I chose this product:

Recommended by my auto repair shop.

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user lv60
South Dakota
1 review
0 helpful votes
  • Send Message
January 4th, 2021
Verified purchase

Excellent! Easy and fast! Tires showed up the next day.

Date of experience: January 4, 2021

Thumbnail of user todds868
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 30th, 2022
Verified purchase

I was able to find the best tire for my vehicle...

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user andrewp2066
New York
1 review
0 helpful votes
  • Send Message
October 28th, 2022
Verified purchase

Great experience, fast shipping, a lot of brands to choose from

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user enriqueg85
Puerto Rico
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Easy process. Tires in stock. Fast delivery. Great product.

Value
Shipping
Quality

Date of experience: August 16, 2021

Easy
August 10th, 2021
Verified site experience
• Previous review

Easy. Items in stock.

Date of experience: August 10, 2021

Thumbnail of user aa344
Michigan
2 reviews
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

No problems with anything. Price was fair. Had installer close by.

Reason I chose this business:

The tires I wanted were not available locally

Reason I chose this product:

Price and Tire Rack’s evaluations.

Value
Shipping
Quality

Date of experience: August 17, 2021

No problems with anything
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

The tires I wanted were not available locally

Date of experience: August 11, 2021

Thumbnail of user pattys286
Maryland
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Tire Rack provided both specs & comparison to make an informed decision.

Reason I chose this business:

Information, Price - next day delivery was a total surprise

Reason I chose this product:

Quality/price ratio.

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user roberts5309
Florida
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Very easy and I could not find my tires at any shop in town!

Reason I chose this product:

Custom tires for a Tesla.

Value
Shipping
Quality

Date of experience: August 16, 2021

Very easy and I could not find my tires at any shop...
August 10th, 2021
Verified site experience
• Previous review

Very easy and I could not find my tires at any shop in town!

Date of experience: August 10, 2021

Thumbnail of user jamaard
New Jersey
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Fast and Easy experience, great price compared to shop prices.

Reason I chose this business:

First time using Tire Rack but the price and hazardous warranty

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user deanh352
California
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Have shopped here multiple times... hard to beat these guys. Excellent!

Reason I chose this business:

Prev customer

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user bryana459
New York
1 review
0 helpful votes
  • Send Message
October 28th, 2022
Verified purchase

Quick and easy, half price for high performance tires

Reason I chose this business:

Name recognition

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user ralphg315
Mississippi
1 review
0 helpful votes
  • Send Message
October 28th, 2022
Verified purchase

Always good place to get tires Have been using them for years.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user alim325
California
1 review
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

Second time I am ordering from you guys, great service, and price.

Reason I chose this business:

Best price.

Reason I chose this product:

Price and performance

Value
Shipping
Quality

Date of experience: August 17, 2021

Second time I am ordering from you guys, great service,...
August 10th, 2021
Verified site experience
• Previous review

Second time I am ordering from you guys, great service, and price.

Reason I chose this business:

Best price.

Date of experience: August 10, 2021

Thumbnail of user jayw404
Iowa
1 review
0 helpful votes
  • Send Message
January 3rd, 2021
Verified purchase

Tires and wheels arrived as ordered, mounted, balanced ready to mount.

Date of experience: January 3, 2021

Thumbnail of user anthonyp450
Virginia
2 reviews
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

Professional in every aspect of the business and start to finish. Im thrilled.

Value
Shipping
Quality

Date of experience: August 17, 2021

NICE!
January 24th, 2020
Verified site experience
• Previous review

Date of experience: January 24, 2020

Thumbnail of user gregoryk253
New York
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Quick and easy online experience great selection, timely delivery, competitive pricing

Reason I chose this product:

I’m already using the continental product

Value
Shipping
Quality

Date of experience: August 16, 2021

Quick and great variety
August 9th, 2021
Verified site experience
• Previous review

Date of experience: August 9, 2021

Thumbnail of user bobn241
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 4th, 2021
Verified purchase

I was able to order the tires and get them
In 2 days.

Date of experience: January 4, 2021

Thumbnail of user davidz922
Indiana
1 review
0 helpful votes
  • Send Message
October 28th, 2022
Verified purchase

Fast and friendly service. Tire Rack was extremely helpful.

Reason I chose this business:

Quality and service.

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user ronniec181
New York
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Easy ordering experience. Good prices. Can't wait to put them on the car

Reason I chose this business:

Ordered tires in the last

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user vicentea22
Virginia
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Before i buying a lot parts with tire rack and is excellent company

Reason I chose this business:

I like the company

Value
Shipping
Quality

Date of experience: August 16, 2021

Thanks good job guys
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I like the company

Date of experience: August 9, 2021

Thumbnail of user gavinm87
Ohio
1 review
0 helpful votes
  • Send Message
January 1st, 2021
Verified purchase

Delivered and installed in a very professional manner would buy from them again

Date of experience: January 1, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?