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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,312
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,907 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,282)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user williaml1320
Illinois
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase
• Updated review

I have been doing business with Tire Rack for decades. You just keep getting better

Reason I chose this business:

Road hazard tire replacement.

Value
Shipping
Quality

Date of experience: October 6, 2022

The site, selection, information is fantastic but the...
December 17th, 2021
Verified site experience
• Previous review

The site, selection, information is fantastic but the check out is tedious. -1 for the checkout

Reason I chose this business:

I have been buying tires only from TR for more than 15 yrs.

Date of experience: December 17, 2021

Your website allows search and order as guest then...
February 20th, 2021
Verified site experience
• Previous review

Your website allows search and order as guest then allowed login and password change without having to re-enter the order. Great!

Reason I chose this business:

I always buy tires from Tire Rack, for decades actually. I would not go anywhere else.

Date of experience: February 20, 2021

Thumbnail of user romainee3
Michigan
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Easy and helpful! Needed tired asap tirerack made it happen.

Reason I chose this business:

Had size tire I needed

Value
Shipping
Quality

Date of experience: October 6, 2022

Thumbnail of user leeh825
Canada
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase
• Updated review

My go to tire place. Love the saved order feature.

Reason I chose this business:

Satisfied repeat customer.

Service
Value
Shipping
Quality

Date of experience: October 6, 2022

Always a pleasure
September 30th, 2022
Verified site experience
• Previous review

Always a pleasure. Love the saved order feature.

Reason I chose this business:

Satisfied repeat customer.

Date of experience: September 30, 2022

Thumbnail of user miguelr298
New York
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase
• Updated review

Shopping was terrific, easy and the service provided is top-notch.

Reason I chose this business:

I always purchase all my tires from Tire Rack. Needed to purchase a replacement tire, because one of the previous tire purchased from you began to have a bubble on the tire wall.

Service
Value
Shipping
Quality

Date of experience: October 6, 2022

Michelin Crossclimate2 215/45R-17
October 12th, 2021
Verified purchase
• Previous review

I did notice that within 2 days of purchasing the above mentioned the price on the tires had gone down from $171.99 to $159.99. A $12.00/tire difference. When you add the difference in the tax applied I paid $52.27 more, substantial difference.
NOT FAIR!

Reason I chose this business:

Rebate, believed I would be getting the best price.

Reason I chose this product:

Tire Rack best pick for my car.

Value
Shipping
Quality

Date of experience: September 12, 2021

It's ok
October 6th, 2021
Verified site experience
• Previous review

It's ok. I did notice that within a week the price on the tires had gone up.

Date of experience: September 6, 2021

Thumbnail of user kennethw525
Arkansas
2 reviews
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Great prices, easy to navigate site, and fast/free shipping!

Reason I chose this business:

Referred by my dad

Value
Shipping
Quality

Date of experience: October 6, 2022

Thumbnail of user garyp1255
Missouri
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

I think this is my fourth purchase through tirerack. Always a great experience!

Value
Shipping
Quality

Date of experience: October 8, 2022

Thumbnail of user tyleafusr
South Carolina
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Quick, easy and a lot of information I didn't know about the tires.

Value
Shipping
Quality

Date of experience: August 21, 2021

Quick, easy and a lot of information I didn't know...
August 14th, 2021
Verified site experience
• Previous review

Quick, easy and a lot of information I didn't know about the tires.

Date of experience: August 14, 2021

Thumbnail of user edmundw30
Vermont
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

The test results and reviews helped make an informed decision.

Reason I chose this business:

Price and ease of purchase.

Value
Shipping
Quality

Date of experience: June 7, 2022

Thumbnail of user kennethm1245
Illinois
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Tire ratings are very helpful and linking to known installers is also a plus.

Reason I chose this business:

I like being able to review all the tire options for my vehicle.

Value
Shipping
Quality

Date of experience: June 7, 2022

Thumbnail of user maxa222
Florida
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Very informative and great selection. Also fast shipping!

Value
Shipping
Quality

Date of experience: June 8, 2022

Thumbnail of user roberty799
Texas
1 review
0 helpful votes
  • Send Message
October 8th, 2022
Verified purchase

Web site is easy to use and quick checkout. Will buy here again.

Reason I chose this business:

Company with a good reputation.

Value
Shipping
Quality

Date of experience: October 8, 2022

Thumbnail of user cameronj109
Colorado
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Easy to navigate site and find the tires i was looking for.

Value
Shipping
Quality

Date of experience: October 6, 2022

Thumbnail of user herbieg
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase
• Updated review

Every thing was nice and smooth. This is ordering made easy..

Reason I chose this business:

I have purchased from tire rack in the past and their prices can't be beat..

Reason I chose this product:

The tire I purchased was a factory replacement for one that was damaged by a pothole. I wanted to keep the same tread and tire pattern as the other 3 tires that are installed.

Value
Shipping
Quality

Date of experience: August 20, 2021

Every thing was nice and smooth..
August 14th, 2021
Verified site experience
• Previous review

Every thing was nice and smooth. This is ordering made easy..

Reason I chose this business:

I have purchased from tire rack in the past and their prices can't be beat..

Date of experience: August 14, 2021

Thumbnail of user jeffreyd455
Mississippi
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

I will order all my tires from here. Very fast and convenient

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user harryj159
California
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase
• Updated review

It's so easy to order and shipment came as promised. Prices are reasonable.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: August 20, 2021

Easy to navigate the site
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Date of experience: August 14, 2021

Thumbnail of user johnc3553
Massachusetts
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase
• Updated review

Been using tirerack for years. Great company. No issues!

Value
Shipping
Quality

Date of experience: June 6, 2022

Great price
December 3rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Been using you for years

Date of experience: December 3, 2019

Thumbnail of user larryd479
Florida
1 review
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase
• Updated review

Quick shipping and reasonable prices. Tire Rack is my first choice!

Value
Shipping
Quality

Date of experience: September 25, 2022

Easy to use the search
July 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Pricing and free shipping

Date of experience: July 7, 2021

Thumbnail of user nicolast255
Utah
1 review
0 helpful votes
  • Send Message
December 18th, 2021
Verified purchase

Thanks a lot great service, will use again when in need

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user mikem2899
Oregon
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase
• Updated review

Great selection of products. Easy to navigate around the site.

Reason I chose this business:

Friend’s recommendation

Value
Shipping
Quality

Date of experience: August 20, 2021

Great selection of products
August 12th, 2021
Verified site experience
• Previous review

Great selection of products. Easy to navigate around the site.

Reason I chose this business:

Friend’s recommendation

Date of experience: August 12, 2021

Thumbnail of user jesses442
California
1 review
0 helpful votes
  • Send Message
December 18th, 2021
Verified purchase

Fast, efficient, and easy to navigate. Also the lowest price I could find.

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user richardl754
New York
2 reviews
0 helpful votes
  • Send Message
December 18th, 2021
Verified purchase

Good selection of tires. Prices are right! Thank you!

Reason I chose this business:

Best selection

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user michaelh3794
New Jersey
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase
• Updated review

Person was extremely helpful and talked me through the paperwork.

Reason I chose this business:

Needed a tire, so i went to tire Rack, as always, since I'm an old customer

Reason I chose this product:

Michelin makes the best tires

Value
Shipping
Quality

Date of experience: August 20, 2021

Person was extremely helpful
May 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Need a tire, so i went to tire Rack, as always.

Date of experience: May 11, 2021

Thumbnail of user darreno43
Missouri
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase
• Updated review

Shopping experience always on point. So you get a repeat customer

Reason I chose this business:

Consistently good experience online.

Service
Value
Shipping
Quality

Date of experience: June 7, 2022

Great
March 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best selection possible. Makes it easy to get desired quality-cost balance. Much easier than in stores

Date of experience: March 17, 2021

Thumbnail of user victors514
California
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase

Quick delivery good price need tire fast had them the next day

Reason I chose this business:

Need tires fast

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user roberty726
Illinois
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

You made it easy to find, buy rims and got them next day.

Reason I chose this business:

Found rims I liked

Value
Shipping
Quality

Date of experience: June 8, 2022

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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