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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,312
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,907 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,282)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user michaelc7323
Virginia
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Painless tire shopping and fast delivery. Was very pleased by the service offered.

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user juant246
New Jersey
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Very easy and informative, slot of products to compare

Reason I chose this business:

Previous dealing

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user jc1544
Louisiana
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Good selection of tires, typing nonsense to make 50 characters before I hit delete.

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user vishadb
TT
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Great service and pleasant experience, easy to navigate

Reason I chose this business:

So helpful, interactive and so many options available

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user bobs1861
Florida
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Monte at ext 4637 was a tremendous asset and answered all my questions patiently!

Reason I chose this business:

Repeat order

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user brandonb1078
Virginia
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Prices were fare and the delivery time was quick. Received order after two days of ordering

Reason I chose this business:

Price and delivery time

Reason I chose this product:

Been buying the same brand since I owned a car and never had any real issue with them.

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user johnp5306
Mississippi
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Always a great experience with TireRack! Tires were as described. Delivery was excellent.

Reason I chose this business:

Best price and availability as well as speed of delivery.

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user richardj1400
Florida
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Easy to use website, prompt shipment with tracking info. Delivery confirmation.

Reason I chose this business:

Referred by shop.

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user peytonh40
Indiana
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

Got me my tires sooner than expected and it was delivered very nice.

Reason I chose this business:

Ad on my phone

Value
Shipping
Quality

Date of experience: December 17, 2021

Thumbnail of user harolda153
North Carolina
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

All OK. I relay on the reviews and testing results.

Reason I chose this business:

Long time customer.

Value
Shipping
Quality

Date of experience: June 7, 2022

Thumbnail of user jorgef168
Florida
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Easy to navigate website. Fast shipping and excellent service.

Reason I chose this business:

Great variety

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user nancyl1467
Wisconsin
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

My tires were delivered on time and that's what I like

Reason I chose this business:

Was referred by a friend

Reason I chose this product:

Referred by a friend

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user karenm3670
Florida
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

Ordering our tires from Tire Rack was easy and convenient

Reason I chose this business:

Convenience and best price o. The brand I was looking for

Value
Shipping
Quality

Date of experience: December 17, 2021

Thumbnail of user michaeln1977
Rhode Island
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Would be good to sort on two categories (consumer rating + price)

Reason I chose this business:

Never a bad experience with TR

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user janetw1390
Pennsylvania
2 reviews
0 helpful votes
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September 1st, 2022
Verified purchase

Excellent service for a replacement tire that the local shops did not have

Reason I chose this business:

In stock and quickest shipment

Value
Shipping
Quality

Date of experience: September 1, 2022

Thumbnail of user zulayg1
Florida
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

Website was really easy pretty straightforward. Excellent prices and delivered on time.

Reason I chose this business:

Excellent price and found the tire I want to buy.

Value
Shipping
Quality

Date of experience: December 17, 2021

Thumbnail of user williamm4497
California
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Very informational and helpful website
Specs on tire also presented.

Reason I chose this business:

Ease in ordering and price

Value
Shipping
Quality

Date of experience: August 31, 2022

Thumbnail of user merlyns7
Pennsylvania
2 reviews
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

Very good will order here again. Have ordered before

Reason I chose this business:

Competative

Value
Shipping
Quality

Date of experience: August 19, 2021

Waiting to see if shipping is as fast as processing
June 29th, 2021
Verified site experience
• Previous review

Date of experience: June 29, 2021

Thumbnail of user manfredn6
Pennsylvania
1 review
0 helpful votes
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May 6th, 2022
Verified purchase
• Updated review

Website easy to navigate, as always and with excellent information

Reason I chose this business:

Best way to purchase tires; previous experience

Quality

Date of experience: May 6, 2022

Nothing tops using Tirerack!
May 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best way to purchase tires; previous experience

Date of experience: May 6, 2022

Thumbnail of user vogtlen
Florida
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Thanks for discount! Fast shipping and great confirmation.

Reason I chose this business:

You have my springs

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user stevenm2482
New York
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Easy fast and a large selection of tires to Choose from.

Reason I chose this business:

Needed good tires

Value
Shipping
Quality

Date of experience: November 26, 2022

Thumbnail of user carloss461
Florida
1 review
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

Fast shipping and excellent customer service. I would continue buying tires from them

Excellent communication.

Reason I chose this business:

Excellent Reputation

Service
Value
Shipping
Quality

Date of experience: August 19, 2021

Outstanding
August 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Excellent Reputation

Date of experience: August 12, 2021

Thumbnail of user oneilw1
Massachusetts
1 review
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

It was quick and easy had no problems will definitely be buying here again

Reason I chose this business:

Value and price

Value
Shipping
Quality

Date of experience: August 19, 2021

It was quick and easy
August 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Value and price

Date of experience: August 12, 2021

Thumbnail of user rebecah10
Florida
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Tires are great, fast and reasonably priced! I will always order from Tire rack.

Reason I chose this product:

Recommended

Service
Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user ricke185
Washington
1 review
0 helpful votes
  • Send Message
November 20th, 2021
Verified purchase

First time using tire rack. Just placed an order.
We'll see how the shipping and such goes.

Reason I chose this business:

Recommended

Value
Shipping
Quality

Date of experience: November 20, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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