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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,310
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,907 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,280)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user michaelb6894
Colorado
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Fast and easy, price was right always had good luck with tire rack

Reason I chose this business:

Shopped your store before

Value
Shipping
Quality

Date of experience: October 4, 2021

Thumbnail of user khoshabad
Illinois
1 review
0 helpful votes
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March 21st, 2022
Verified purchase
• Updated review

So far it is good. Easy to navigate and look up product information

Reason I chose this business:

My brother has been ordering from you for a long time and he told me about your company so this my first time but based on his recommendation, i decide to give this a try

Value
Shipping
Quality

Date of experience: March 21, 2022

So far it is good
March 21st, 2022
Verified site experience
• Previous review

So far it is good. Easy to navigate and look up product information

Date of experience: March 21, 2022

Thumbnail of user marcosc97
Florida
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

Great people at Tire Rack handling our questions, just some real good service and product

Reason I chose this business:

Ease of use

Value
Shipping
Quality

Date of experience: September 27, 2021

Thumbnail of user richardn1066
Virginia
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Easy and even let me know about waiting one day for special offer.

Reason I chose this business:

Reputation for quality service

Service
Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user greggs147
California
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

Appreciate the comparisons of run flat tires for my Mini Roadster

Reason I chose this business:

Referred by my mechanic

Value
Shipping
Quality

Date of experience: September 27, 2021

Thumbnail of user darcyb63
Idaho
1 review
0 helpful votes
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February 21st, 2021
Verified purchase
• Updated review

Website easy to use, the Affirm financing is a blessing!

Reason I chose this business:

Existing client

Reason I chose this product:

Quality and value

Value
Shipping
Quality

Date of experience: February 21, 2021

Website easy to use, the Affirm financing is a blessing!
February 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Existing client

Date of experience: February 15, 2021

Thumbnail of user theresaj180
Minnesota
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

Easy shopping, fast delivery, totally happy with our purchase

Reason I chose this business:

Value had what I was looking for

Value
Shipping
Quality

Date of experience: September 27, 2021

Thumbnail of user ericv496
Delaware
1 review
0 helpful votes
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September 25th, 2021
Verified purchase

Decent price, came on time. Was able to save some money with the distribution center pickup option.

Value
Shipping
Quality

Date of experience: September 25, 2021

Thumbnail of user carlosc447
California
1 review
0 helpful votes
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February 17th, 2021
Verified purchase
• Updated review

Good so far, have ordered three different times always on set time.

Value
Shipping
Quality

Date of experience: February 17, 2021

Good so far, have ordered three different times always...
August 19th, 2020
Verified site experience
• Previous review

Good so far, have ordered three different times always on set time.

Date of experience: August 19, 2020

Thumbnail of user manrongt
California
1 review
0 helpful votes
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September 22nd, 2021
Verified purchase

Good selection, fast shipping, great price for a quality product.

Reason I chose this business:

Good selection and good price

Value
Shipping
Quality

Date of experience: September 22, 2021

Thumbnail of user mariahs50
Montana
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Please that they notified me when we had a payment issue and with how fast the tires got delivered!

Fast and efficient

Reason I chose this business:

Reference from cole henderson

Reason I chose this product:

Great tread

Service
Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user brehnanh
California
1 review
0 helpful votes
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September 22nd, 2021
Verified purchase

Link to book appointments for tires plus did not work

Reason I chose this business:

Need tires for aggressive driving

Service
Value
Shipping
Quality

Date of experience: September 22, 2021

Thumbnail of user lisag1511
Pennsylvania
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Quick service, attention to detail. Speedy pick up. Will be using again.

Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user antonios190
Virginia
2 reviews
0 helpful votes
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September 21st, 2021
Verified purchase
• Updated review

Website is very user friendly. Super easy to navigate.

Reason I chose this business:

Great quality products

Value
Shipping
Quality

Date of experience: September 21, 2021

Easy to use web interface
October 2nd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Best prices

Date of experience: October 2, 2020

Thumbnail of user damitac3
Texas
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Very helpful good customer service quick and close to my home

Service
Value
Shipping
Quality

Date of experience: March 10, 2022

Thumbnail of user calvinl71
California
1 review
0 helpful votes
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March 15th, 2021
Verified purchase
• Updated review

Easy to order online. So many choices. Like the ratings and reviews. Received tires two days later

Reason I chose this business:

Previous purchases and had gift certificate.

Reason I chose this product:

Price and reviews

Value
Shipping
Quality

Date of experience: February 11, 2021

Easy to order online
February 5th, 2021
Verified site experience
• Previous review

Easy to order online. So many choices. Like the ratings and reviews

Reason I chose this business:

Previous purchases and had gift certificate.

Date of experience: February 5, 2021

Thumbnail of user marioh119
Florida
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

All information was very well presented. Easy to follow and understand.

Reason I chose this business:

Serious company

Service
Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user michaelj1534
Virginia
1 review
0 helpful votes
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February 9th, 2021
Verified purchase
• Updated review

Quick and easy experience. Will use Tire Rack again!

Reason I chose this business:

Local tire store actually recommended Tire Rack because I was getting a tire and rim package deal. They couldn't beat Tire Rack's prices and just wanted to look out for my wallet. Will still use them but the Tire Rack was great for all the choices and website shopping experience.

Reason I chose this product:

Needed better winter tires for where we live now with lots of rolling hills. All season tires just didn't have the grip every time to handle the road conditions when they got worse.

Value
Shipping
Quality

Date of experience: February 9, 2021

Quick and easy experience
February 3rd, 2021
Verified site experience
• Previous review

Quick and easy experience. Will use Tire Rack again!

Date of experience: February 3, 2021

Thumbnail of user billa756
Colorado
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

For saving money it doesn't get any easier than this, thanks

Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user martinb684
Pennsylvania
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Delivery was on time well even early and very satisfied!

Reason I chose this business:

Only place to get my size of tires for my car

Service
Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user alexish426
South Carolina
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Great navigation! Love the smooth feeling when driving.

Reason I chose this business:

My husband Zach shared the website.

Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user franciscoq28
District of Columbia
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

Great service came in at a reasonable time and was not damaged

Value
Shipping
Quality

Date of experience: October 5, 2022

Thumbnail of user martyd30
Texas
1 review
0 helpful votes
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August 7th, 2022
Verified purchase
• Updated review

Good experience, but old tires! Why would this be?

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: August 7, 2022

Great site!
October 6th, 2019
Verified site experience
• Previous review

Date of experience: October 6, 2019

Thumbnail of user brandonh384
Iowa
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Only took a couple days and saved $200 vs the dealership

Date of experience: January 11, 2021

Thumbnail of user jamesb6024
Washington
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Excellent website, always has been, used them over 20 years

Reason I chose this business:

Tire Availability

Value
Shipping
Quality

Date of experience: February 17, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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