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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,307
Neutral
160
Negative
96
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Instant Feedback

469,886 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,277)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user amandah1005
Tennessee
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

Ordered my tires and got them a couple days later... very fast shipping

Date of experience: January 12, 2021

Thumbnail of user kimberlyi207
Alabama
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

Easy to order and delivered within 2 days. Also provided installation locations.

Date of experience: January 12, 2021

Thumbnail of user ronnieb148
Texas
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
• Updated review

You have everything thing im looking for with a great vehicle specific look up system.

Reason I chose this business:

For fast service

Reason I chose this product:

Friends and family

Value
Shipping
Quality

Date of experience: August 24, 2021

The parts for the job
August 22nd, 2021
Verified purchase
• Previous review

The parts catalog was detailed and informative so what I ordered should work. Have yet to put them on untill my second order of pads come in. That was on me not thinking about it at the time.

Reason I chose this business:

Great reviews

Reason I chose this product:

For an upgrade

Value
Shipping
Quality

Date of experience: August 22, 2021

You have everything thing im looking for with a great...
August 16th, 2021
Verified site experience
• Previous review

You have everything thing im looking for with a great vehicle specific look up system.

Reason I chose this business:

For fast service

Date of experience: August 16, 2021

Thumbnail of user marki328
Arizona
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Easy website to navigate. Good prices. Everything came on time.

Value
Shipping
Quality

Date of experience: August 23, 2021

Easy website to navigate
April 20th, 2021
Verified site experience
• Previous review

Date of experience: April 20, 2021

Thumbnail of user miguelr350
Kansas
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Very good, lots of options to choose from. Awesome.
Thanks

Reason I chose this business:

I have use it before and like it.

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user rone323
New York
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Fast and easy, I'll be buying my tires this way now.

Date of experience: January 11, 2021

Thumbnail of user neslyd
New York
1 review
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

Tire Rack provided great service!
Delivery on time

Value
Shipping
Quality

Date of experience: August 6, 2022

Shopping experience has been great!
March 9th, 2022
Verified site experience
• Previous review

Date of experience: March 9, 2022

Thumbnail of user michaelp4350
Illinois
3 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

Easy ordering. Fast shipping. A competitive pricing and was in stock

Reason I chose this business:

Price, fast and free shipping

Value
Shipping
Quality

Date of experience: February 16, 2022

Thumbnail of user marionw85
Montana
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Winter tires delivered direct to the door, what could be better?

Date of experience: January 11, 2021

Thumbnail of user peterr1383
Connecticut
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Your customer service was most helpful in choosing the right tire.

Reason I chose this business:

Installer recommendation

Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user shawnah90
North Carolina
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Fast delivery, wheels exactly as described. Price very reasonable.

Date of experience: January 11, 2021

Thumbnail of user charlesm1826
California
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Thanks for helping me select with all the great data.

Reason I chose this business:

Good data, allowed me to ship direct to my preferred installer

Reason I chose this product:

Your comparative data allowed me to choose the highest value tires

Value
Shipping
Quality

Date of experience: August 23, 2021

Thanks fopr helping me select with all the great data
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good data, allow me to ship direct to my preferred installer

Date of experience: August 16, 2021

Thumbnail of user alanm752
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Lots of information to learn more about tires I'm buying.

Reason I chose this business:

Seeking Self Install option.

Reason I chose this product:

Seeking good 4 season tires for winter weather

Value
Shipping
Quality

Date of experience: August 22, 2021

Lots of information to learn more about tires I'm buying
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Seeking Self Install option.

Date of experience: August 16, 2021

Thumbnail of user dione7
Massachusetts
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Received item on time and great condition love the service

Reason I chose this business:

Great service

Reason I chose this product:

Quality products

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user sierrar51
Indiana
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Quick shipment. Quality tires. Fair pricing. Will definitely order from them again.

Reason I chose this business:

My husband recommended

Reason I chose this product:

Needed new tires

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user joycep355
Mississippi
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Ordered and received all four tires in two days, very pleased

Reason I chose this business:

Availability

Reason I chose this product:

Replacement

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user maral45
Oklahoma
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Overwhelming with options only negative
Ups delayed my delivery 4 days

Reason I chose this business:

Word of mouth

Value
Shipping
Quality

Date of experience: August 23, 2021

Overwhelming with options only negative
August 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Word of mouth

Date of experience: August 17, 2021

Thumbnail of user glend86
Minnesota
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Excellent transaction and preferred installer was great

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user justins705
Ohio
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

Fast shipping, great pricing and properly received product.

Date of experience: January 12, 2021

Thumbnail of user ivanm223
Texas
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Ordering was easy. Delivered on time. Tires look great. Good job!

Date of experience: January 9, 2021

Thumbnail of user robertr3997
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 9th, 2022
Verified purchase

Painless. Excellent navigation on-line. Good selection. Fast shipping.

Reason I chose this business:

Good, competitive prices. Fast free shipping.

Value
Shipping
Quality

Date of experience: August 9, 2022

Thumbnail of user johnv1285
Minnesota
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Just a great website. Easy to order. Competitive prices, fast shipping and extra warranty

Reason I chose this business:

Fast shipping

Reason I chose this product:

High mileage warranty

Value
Shipping
Quality

Date of experience: August 23, 2021

Just a great website
August 17th, 2021
Verified site experience
• Previous review

Just a great website. Easy to order. Competitive prices, fast shipping and extra warranty

Reason I chose this business:

Fast shipping

Date of experience: August 17, 2021

Thumbnail of user jeanr290
New York
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Good price, fast shipping. Easy comparison to factory

Date of experience: January 9, 2021

Thumbnail of user keithf459
Vermont
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Quick and easy shopping with many options available.

Reason I chose this business:

In stock tires and quick shipping

Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user demetricec4
Maryland
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Bought two tires for my wife car. Good value and very fast delivery.

Value
Shipping
Quality

Date of experience: August 22, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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