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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,307
Neutral
160
Negative
96
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Instant Feedback

469,886 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,277)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user serenab58
Washington
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Was impressed with the shipping speed! Thanks for my new snow tires!

Date of experience: January 11, 2021

Thumbnail of user carlw406
Indiana
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Great price and selection website is very user friendly

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user beno317
Utah
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Very good shopping with Tire Rack. Plenty of choices.

Value
Shipping
Quality

Date of experience: August 23, 2021

Very good shopping
August 16th, 2021
Verified site experience
• Previous review

Date of experience: August 16, 2021

Thumbnail of user robertg2728
Virginia
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Great customer service and fast delivery! Good advice from sales person.

Reason I chose this business:

Online research.

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user luisb127
Florida
2 reviews
0 helpful votes
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November 30th, 2022
Verified purchase
• Updated review

Perfect friendly website and transaction recommended!

Reason I chose this business:

Existing customer

Value
Shipping
Quality

Date of experience: November 30, 2022

Superb service
January 16th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Return costumer

Date of experience: January 16, 2020

Thumbnail of user zachd58
Alabama
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Next day delivery & quality tire. Good business...

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user lanac88
Oregon
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Quick and easy deliver fast enough for me to install before my trip the next week.

Reason I chose this business:

I was told tire rack had the suspension I was looking for and could get it to me faster than Piercemotorsports.

Reason I chose this product:

Life time warranty and Konis I hear have amazing customer service

Value
Shipping
Quality

Date of experience: August 23, 2021

Quick and easy
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I was told tire rack had the suspension I was looking for and could get it to me faster than Piercemotorsports.

Date of experience: August 16, 2021

Thumbnail of user robind683
New York
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Very efficient. This review is too long and I will not fill one of these out again.

Reason I chose this business:

Have used before

Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user keivonnep
California
1 review
0 helpful votes
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August 8th, 2022
Verified purchase
• Updated review

It was great and the websites is easy to follow.The product are a good price.

Value
Shipping
Quality

Date of experience: August 8, 2022

It is easy to find exactly what I need
August 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

It is because it easy to use and has some great prices too.

Date of experience: August 6, 2022

The experience is amazing, there are so many tires...
October 9th, 2021
Verified site experience
• Previous review

The experience is amazing, there are so many tires to choose from and the free road hazard is an amazing plus.

Reason I chose this business:

I got a flat tires so it was time to chance tire again.

Date of experience: October 9, 2021

Thumbnail of user joelr282
Delaware
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Seems good, fast delivery they sent what I ordered exactly.

Value
Shipping
Quality

Date of experience: August 23, 2021

Seems good
August 17th, 2021
Verified site experience
• Previous review

Date of experience: August 17, 2021

Thumbnail of user juanr397
Pennsylvania
1 review
0 helpful votes
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January 8th, 2021
Verified purchase

Thank you for the new tires. I was really happy that they came quick.

Date of experience: January 8, 2021

Thumbnail of user roberta2487
Kentucky
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Third time I have used Tirerack. Always great service in a timely manner.

Reason I chose this business:

All the smart kids are using Tire Rack. C'mon, everyone knows that!

Reason I chose this product:

Quality tires and they not only do what I need them to do, but they look look great on my truck!

Value
Shipping
Quality

Date of experience: August 22, 2021

Third time I have used Tirerack
August 16th, 2021
Verified site experience
• Previous review

Third time I have used Tirerack. Always great!

Date of experience: August 16, 2021

Thumbnail of user vincentb261
Indiana
2 reviews
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Gill was a great help! She got the order sorted and answered all of my questions.

The shipping dates were odd from the item versus the item in the cart but Gil got it sorted out for me.

Reason I chose this business:

Price and conveince

Reason I chose this product:

Because it is a quality product

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Gill was a great help!
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and conveince

Date of experience: August 16, 2021

Thumbnail of user bobb1486
Texas
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Fabulous as always. Never a problem in >20 years of buying tires here.

Reason I chose this business:

Previous experience

Reason I chose this product:

Identical replacement to current tires

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user joseg1324
California
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user bryanf260
Utah
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Good price and a fast delivery. No hassles at all.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user brandonc391
Michigan
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Great, upon my request the gift card was sent to a different email address.

Date of experience: January 11, 2021

Thumbnail of user joses657
Florida
1 review
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

Great experience! Great product! Great price! Great experience!

Reason I chose this business:

Tire not available in my area

Value
Shipping
Quality

Date of experience: August 6, 2022

Excellent experience!
August 6th, 2021
Verified purchase
• Previous review

Excellent! Tires arrived as expected in just two days! Being able to receive the tires at the installer and being able to choose the installer is very good.

Reason I chose this business:

Tire not available locally

Reason I chose this product:

Quality and price

Value
Shipping
Quality

Date of experience: August 6, 2021

Excellent!
July 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Tire not available locally

Date of experience: July 31, 2021

Thumbnail of user logana46
Wisconsin
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Order came very quickly and price was lower then anywhere else I looked.

Date of experience: January 10, 2021

Thumbnail of user juanf208
District of Columbia
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Easy & reliable, best prices. Overall the experience was hassle free.

Value
Shipping
Quality

Date of experience: August 23, 2021

Easy & reliable, best prices
August 15th, 2021
Verified site experience
• Previous review

Date of experience: August 15, 2021

Thumbnail of user terrys976
Tennessee
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Pressed the dealer of my choice and it gave me another

Stayed on the phone 48 min. then the dealer of my choice was fixed.

Reason I chose this business:

Price and choice

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user richardh2226
Kansas
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Excellent overall customer service. Fast delivery!

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user georges1505
South Carolina
2 reviews
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Been doing business with Tire Rack since 1986! Great as always...

Reason I chose this product:

Previous experience with the brands.

Value
Shipping
Quality

Date of experience: August 22, 2021

Been doing business with Tire Rack since 1986!
August 16th, 2021
Verified site experience
• Previous review

Been doing business with Tire Rack since 1986! Great as always...

Date of experience: August 16, 2021

Thumbnail of user jacobb556
Rhode Island
2 reviews
0 helpful votes
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February 15th, 2022
Verified purchase

Makes tire shopping easy, installer was awesome. Can't make this any easier.

Reason I chose this business:

Used previously, fast, easy and competitive pricing

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user byronc80
New York
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Super easy. Glad that my tire size and installer info was saved from last time.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: February 16, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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