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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,290
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,871 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user juanp541
Florida
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I always order from this company and never disappoint

Reason I chose this business:

Order before and was great and price too

Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user georges722
Nebraska
1 review
0 helpful votes
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February 15th, 2022
Verified purchase
• Updated review

Convenient good selection, usually fast shipping….

Reason I chose this business:

Used before

Value
Shipping
Quality

Date of experience: February 15, 2022

Good experience checking out is a pain Would not let...
December 27th, 2019
Verified site experience
• Previous review

Good experience checking out is a pain
Would not let me put my vehicle info in, and had to enter my CC info twice

Reason I chose this business:

Previous experience

Date of experience: December 27, 2019

Thumbnail of user bryanc223
Massachusetts
3 reviews
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Even my car repair specialist recommends buy our tires thru you!

Reason I chose this business:

Price availability and recommendation of our repair specialists

Reason I chose this product:

Rated 95% of the cost of a tire that was 2X performance rankings the 1/2 the price

Value
Shipping
Quality

Date of experience: August 21, 2021

Even my car repair specialist recommends buy our tires...
August 15th, 2021
Verified site experience
• Previous review

Even my car repair specialist recommends buy our tires thru you!

Reason I chose this business:

Price availability and recommendation of our repair specialists

Date of experience: August 15, 2021

Thumbnail of user lindal2321
Georgia
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Well pleased with the timely delivery and service exactly what I ordered

Reason I chose this business:

Products offered and price

Reason I chose this product:

Needed it to match other 3

Value
Shipping
Quality

Date of experience: August 21, 2021

Thumbnail of user andrewd671
Washington
2 reviews
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Took a while to find the correct tire, but I eventually found it.

Reason I chose this business:

Had the tire I needed

Reason I chose this product:

Matches the tires already on my car. Had 1 with ha nail in it.

Value
Shipping
Quality

Date of experience: August 21, 2021

More information available on this site than any other...
February 16th, 2020
Verified site experience
• Previous review

More information available on this site than any other I could find.

Reason I chose this business:

Tires available at a rrelatively inexpensive price

Date of experience: February 16, 2020

Thumbnail of user monisarab
New York
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Amazingly easy to use interface. Wonderful options and pricing.

Reason I chose this business:

I read good things about Tire Rack on Rennlist.com.

Value
Shipping
Quality

Date of experience: February 16, 2022

Thumbnail of user johnd6153
Illinois
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Very pleased with specialist and web site. Thank you!

Reason I chose this business:

Products, price and local access

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user stevenr1377
Virginia
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Amazingly easy to get what you want and the mobile tire installation was very professionally done.

Reason I chose this business:

Name recognition

Value
Shipping
Quality

Date of experience: February 16, 2022

Thumbnail of user jonathanz85
Illinois
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Have ordered from Tire Rack previously and been completely satisfied

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user tammied28
Illinois
3 reviews
0 helpful votes
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February 13th, 2022
Verified purchase

Easy to search for my tire. User friendly website.

Reason I chose this business:

I ordered my last set of tires from Tire Rack

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user scotth1141
Georgia
1 review
0 helpful votes
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January 8th, 2021
Verified purchase

Ordered 2 large tires and received them quicker than expected

Date of experience: January 8, 2021

Thumbnail of user ashishg61
South Carolina
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Fast and easy to use website, choosing products, pricing

Value
Shipping
Quality

Date of experience: February 16, 2022

Thumbnail of user dorint3
Virginia
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Perfect! If only other things would be as easy and straightforward!

Reason I chose this business:

Because it is the best

Reason I chose this product:

Ratings and reviews

Value
Shipping
Quality

Date of experience: August 21, 2021

Perfect!
August 15th, 2021
Verified site experience
• Previous review

Perfect! If only other things would be as easy and straightforward!

Reason I chose this business:

Because it is the best

Date of experience: August 15, 2021

Thumbnail of user bretth304
Alaska
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Easy shopping. Thank you. Will see how they do in a couple of months

Reason I chose this business:

Recommend from a coworker

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user davids6418
Idaho
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Great price. In stock. Fast delivery……."………………………………………………

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user bills1997
Maryland
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Easy, quick convenient online ordering and payment.

Reason I chose this business:

Convenience, price

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user josephm2643
Pennsylvania
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

So easy to find exactly what I want. Prices are good.

Reason I chose this business:

Previous satisfaction

Value
Shipping
Quality

Date of experience: August 6, 2022

I love website features, ratings, accuracy in tire...
March 27th, 2022
Verified site experience
• Previous review

I love website features, ratings, accuracy in tire selection.

Date of experience: March 27, 2022

Good experience
March 19th, 2022
Verified purchase
• Previous review

Easy navigation, good selection, timely delivery, good rating.

Reason I chose this business:

To replace a tire

Value
Shipping
Quality

Date of experience: March 19, 2022

All good
December 13th, 2021
Verified purchase
• Previous review

Great online platform. Fast accurate delivery xxxxxxxxxxx

Reason I chose this business:

Previously used with success

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user hsiaochingj
Rhode Island
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

Great selection, information and customer reviews.

Reason I chose this business:

Great selection, information and customer reviews.

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user jont308
Utah
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Tires arrived quickly and as described. Will definitely use again.

Date of experience: January 9, 2021

Thumbnail of user kevinc2070
Tennessee
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

I always have a good experience on the tire rack site.

Reason I chose this business:

I always buy tires on Tire Rack. They have what I need every time.

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user patrickm1927
Texas
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Great website that makes purchasing informative and easy

Reason I chose this business:

Price, availability of product, ease of purchase

Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user brittanyh326
Missouri
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Overall great experience, would definitely recommend and will buy again!

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user rachelr553
Georgia
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Found what I needed quickly and they were priced fairly.

Reason I chose this business:

Great reviews

Reason I chose this product:

I already had this product and liked it

Value
Shipping
Quality

Date of experience: August 21, 2021

Found what I needed quickly and they were priced fairly
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great reviews

Date of experience: August 14, 2021

Thumbnail of user rashadh1
Florida
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase

No issues so far. Will update in 6 months when get back from overseas.

Reason I chose this business:

It had the best prices

Reason I chose this product:

I don't like hydroplaning on brand new tires

Value
Shipping
Quality

Date of experience: August 21, 2021

Thumbnail of user jonathanm917
South Dakota
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Quick, easy and sent to the correct location. Couldnt be happier

Service
Value
Shipping
Quality

Date of experience: August 21, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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