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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,290
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,871 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user courtneys291
Pennsylvania
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase

Quick and easy can't be any happier with my purchased

Reason I chose this business:

Cheapest for my siz3 tires

Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user leasad1
Tennessee
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Easy process to order and get the tires out on by Direct Tire

Value
Shipping
Quality

Date of experience: October 31, 2022

Thumbnail of user deanh353
Maryland
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Love tire rack will be back for sure easy to use web site

Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user ransoml7
Nevada
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Amazing experience, everything was easy and would choose again

Reason I chose this business:

Easy way to shop and many options

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user josephc2231
Ohio
1 review
0 helpful votes
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February 15th, 2022
Verified purchase
• Updated review

Good service but website is a pain in the butt. Can be much easier

Reason I chose this business:

Fast delivery

Value
Shipping
Quality

Date of experience: February 15, 2022

GOOD PLACE TO GET TIRES
June 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

PRICE AND SELECTION

Date of experience: June 1, 2021

Thumbnail of user jand451
New York
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Very ease to order and fast good you ad on installers too

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user jamesa1977
Illinois
2 reviews
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Found what I needed and got quick delivery as promised

Reason I chose this business:

Had what I needed.

Reason I chose this product:

Met my car requirements

Value
Shipping
Quality

Date of experience: August 20, 2021

Found what I needed and got quick delivery
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Date of experience: August 14, 2021

Thumbnail of user dalea200
Georgia
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Good job from professional and genuinely helpful staff.

Helped me solve a problem with Goodyear financial. Couldn't have done it without them.

Reason I chose this business:

Good reviews initially, but good experience with Tire Rack 2 years ago so of course, I've come back again for more tires.

Reason I chose this product:

Good reviews on Michelin tires in general and more good reviews saying one should get them from Tire Rack...

Service
Value
Shipping
Quality

Date of experience: August 20, 2021

Great job...
August 13th, 2021
Verified site experience
• Previous review

Great job... all done in just a few minutes.

Reason I chose this business:

Good reviews initially, but good experience with Tire Rack 2 years ago so of course, I've come back again for more tires.

Date of experience: August 13, 2021

Thumbnail of user ethanc119
Virginia
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Excellent price, in stock, shipped fast. Always a good experience.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Matches product already in use.

Value
Shipping
Quality

Date of experience: August 20, 2021

Excellent prices and good selection
August 1st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous experience.

Date of experience: August 1, 2020

Thumbnail of user jonathanp407
North Carolina
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Excellent price, delivery, and information. I look forward to doing more business in the future

Date of experience: January 6, 2021

Thumbnail of user markc3520
Virginia
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Tucker was very helpful. Knowledgeable and efficient.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user isaacs191
Arizona
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Quick and easy process. Good quality. I liked the transaction.

Reason I chose this business:

Reasonable prices

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user chadm300
Pennsylvania
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Easy to use website, tires came super quick and were very affordable

Value
Shipping
Quality

Date of experience: August 20, 2021

Easy to use website
August 14th, 2021
Verified site experience
• Previous review

Date of experience: August 14, 2021

Thumbnail of user carlosc667
Virginia
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Quick and easy. Excellent inventory options. Thanks

Reason I chose this business:

I used this service before.

Reason I chose this product:

Selected tires based on positive reviews

Value
Shipping
Quality

Date of experience: August 21, 2021

Quick and easy
August 14th, 2021
Verified site experience
• Previous review

Quick and easy. Excellent inventory options. Thanks

Reason I chose this business:

I used this service before.

Date of experience: August 14, 2021

Thumbnail of user juliaw231
New York
1 review
0 helpful votes
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January 8th, 2021
Verified purchase

Tires were delivered quickly and I was notified when they arrived.

Date of experience: January 8, 2021

Thumbnail of user marks5294
Pennsylvania
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Straight forward, easy to navigate website with understandable tire info and options for delivery.

Reason I chose this business:

Personal recommendation

Value
Shipping
Quality

Date of experience: August 7, 2022

Thumbnail of user vitos32
New York
1 review
0 helpful votes
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October 29th, 2022
Verified purchase
• Updated review

Very easy and quick.
Process was comfortable for me.

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: October 29, 2022

My replacement tires
September 22nd, 2021
Verified purchase
• Previous review

Easy to use and great promotions
Disappointed that shipment came 2 separate days.
2 tire on Friday & 2 on Monday.
Have to go back to installer twice.

Reason I chose this business:

Previous good expierence

Value
Shipping
Quality

Date of experience: September 22, 2021

Easy to navigate
April 23rd, 2020
Verified site experience
• Previous review

Date of experience: April 23, 2020

Thumbnail of user frankien15
Texas
2 reviews
0 helpful votes
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February 14th, 2022
Verified purchase

Remain to be seen. I haven't received my tires yet

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user williamk1421
Arizona
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Awesome. Easy transaction and fast shipping. Thank you

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user nicholasc530
New Jersey
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Best price & availability of a specific item that i've been shopping for. Thank you Tire Rack!

Reason I chose this business:

The only place i could find G2 caliper paint at the right price.

Reason I chose this product:

I’ve used G2 Epoxy caliper paint for years & on dozens of vehicles. For personal & professional uses. If you have an eye for detail, this paint is really impressive. However, patience is key & you’ll need to replace the standard paint brush that comes with the kit with a larger, sponge brush (like 1.5”-2”). It helps to continuously apply & spread the paint onto the calipers/caliper brackets. Better distribution with less streaking. Also I spend about 3/4 the amount of allotted time to clean & prep all braking components, with complete disassembly. The rest is then just painting by hand & letting it cure (12hrs). I’m a huge fan of G2, I highly recommend this kit, but might not be the best for most novice cars guys. Thanks TireRack for selling at a bargain price! Telling everyone:-)

Value
Shipping
Quality

Date of experience: August 20, 2021

Best price & availability of a specific item that i've...
August 8th, 2021
Verified site experience
• Previous review

Best price & availability of a specific item that i've been shopping for. Thank you Tire Rack!

Reason I chose this business:

The only place i could find G2 caliper paint at the right price.

Date of experience: August 8, 2021

Thumbnail of user mauricew94
Virginia
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Always a good experience. The website was very to navigate.

Reason I chose this business:

Been using when ever I need tires

Value
Shipping
Quality

Date of experience: August 20, 2021

Always a good experience
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Been using when ever I need tires

Date of experience: August 14, 2021

Always a good experience
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Been using when ever I need tires

Date of experience: August 14, 2021

Thumbnail of user xenel
California
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Great website and easy to navigate through. Prices are amazing as well

Reason I chose this business:

I choose tire rack because of the road hazard warranty that Tire Rack offers for free with their tire purchases.

Reason I chose this product:

The slection of tires are enormous!

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user robertk1755
Florida
2 reviews
0 helpful votes
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February 9th, 2021
Verified purchase
• Updated review

4 tires delivered in one day to the installer I chose, free. Great prices on high-end products.

Reason I chose this business:

Price, availability, quick free shipping to my chosen installer.

Reason I chose this product:

Many reviews stated these were excellent tires!

Service
Value
Shipping
Quality

Date of experience: February 9, 2021

Availability changes too many times
February 3rd, 2021
Verified site experience
• Previous review

Availability changes too many times. Other than that, good tires at a fair price.

Reason I chose this business:

Price, availability, quick free shipping to my chosen installer

Date of experience: February 3, 2021

Thumbnail of user maxwells34
California
1 review
0 helpful votes
  • Send Message
February 9th, 2021
Verified purchase
• Updated review

Best place to get the tires I need for track and street performance!

Reason I chose this business:

Ease of finding the right tire at a very affordable price

Service
Value
Shipping
Quality

Date of experience: February 9, 2021

Best place to get the tires I need for track and street...
June 2nd, 2020
Verified site experience
• Previous review

Best place to get the tires I need for track and street performance!

Reason I chose this business:

Ease of finding the right tire at a very affordable price

Date of experience: June 2, 2020

Thumbnail of user jaimen73
New York
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Right price. Ship fast to the installation shop. Excellent online shopping.

Reason I chose this business:

Been order before few years.

Reason I chose this product:

Looks right and price just ok.

Value
Shipping
Quality

Date of experience: August 20, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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