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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,284
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,853 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,254)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user stephend1204
Florida
2 reviews
0 helpful votes
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June 9th, 2022
Verified purchase

Easy to order... quick delivery... thanks for having them in stock

Reason I chose this business:

Well known...

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user brads752
Washington
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Most user-friendly side of online tire shops with reasonable prices and links to installers

Reason I chose this business:

Search fit and access to installer fit. Installer recommended them with minimal problems

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user colbyb26
Tennessee
2 reviews
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

A little confusing but still okay. I will buy from here again in the near future.

Value
Shipping
Quality

Date of experience: August 25, 2021

A little confusing but still okay
August 19th, 2021
Verified site experience
• Previous review

Date of experience: August 19, 2021

Thumbnail of user terris561
Maryland
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Excellent to go online and find the tires you need for your vehicle

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user garym1423
Florida
2 reviews
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

Easy to find what i need, great selection and good price

Value
Shipping
Quality

Date of experience: August 25, 2021

Easy to find what i need, great selection and good...
August 19th, 2021
Verified site experience
• Previous review

Easy to find what i need, great selection and good price

Date of experience: August 19, 2021

Thumbnail of user timr545
Louisiana
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

Very helpful and knowledgeable thanks Tire Rack, great service

Reason I chose this business:

Relatives have had good experiences.

Reason I chose this product:

Quality of products

Value
Shipping
Quality

Date of experience: August 25, 2021

Thumbnail of user donnieb73
Illinois
1 review
0 helpful votes
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December 20th, 2021
Verified purchase
• Updated review

Easy to navigate. Free shipping! Fast delivery. Good prices.

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: December 20, 2021

Easy to navigate website
December 20th, 2021
Verified site experience
• Previous review

Easy to navigate website. Love the free shipping

Reason I chose this business:

Return customer

Date of experience: December 20, 2021

Thumbnail of user carlg415
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Nice and easy. Installer said I picked a great tire.

Reason I chose this business:

Pricing over several retailers found on Google.

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user franciscog260
California
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

It was easy. I checked the varieties of tires recommended for my car and ordered them

Reason I chose this business:

My mechanic recommended you guys

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user anthonyf1063
Indiana
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Easy. Minus deciding what to get. Very fast shipping.

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user brentb158
California
1 review
0 helpful votes
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June 10th, 2022
Verified purchase
• Updated review

Great service and easy process, product description is the detail I was looking for.

Reason I chose this business:

Convenience and selection

Value
Shipping
Quality

Date of experience: June 10, 2022

Very easy process and great payment options
November 12th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Available parts and quality selection

Date of experience: November 12, 2019

Thumbnail of user davida4054
Colorado
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Always so easy and quick to find what you're looking for

Reason I chose this business:

Used in the past

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user chrish3021
California
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Very Disappointing that there were no discount code/coupons available.

Reason I chose this business:

Jim Loofbourrow recommended Tire Rack

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user tims1561
Alabama
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Great information. Superb service. Very nice pricing. Thanks.

Reason I chose this business:

Selection, tire information, price and install partner

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user felixg93
Virginia
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

It came faster than expected and exactly as described.

Reason I chose this business:

I had the best price compared to other websites

Value
Shipping
Quality

Date of experience: August 25, 2021

Thumbnail of user alexc656
Florida
1 review
0 helpful votes
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October 7th, 2022
Verified purchase
• Updated review

Great service, and excellent selection of tires. Will return in the future.

Reason I chose this business:

Convenience.

Value
Shipping
Quality

Date of experience: October 7, 2022

Great value at a Great Price.
September 15th, 2021
Verified purchase
• Previous review

Excellent prices, customer service second to none, and convenient installation.

Reason I chose this business:

Simple to use, and large selection of tires to choose from.

Reason I chose this product:

The tire fit my needs.

Value
Shipping
Quality

Date of experience: September 15, 2021

Excellent prices, and convenient
September 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Simple to use, and large selection of tires to choose from.

Date of experience: September 9, 2021

Great selection, excellent prices, and quick check...
June 6th, 2020
Verified site experience
• Previous review

Great selection, excellent prices, and quick check out.

Reason I chose this business:

Great prices.

Date of experience: June 6, 2020

Thumbnail of user lorenp37
Florida
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

Expectations were met. Will continue to use Tire Rack for future needs.

Reason I chose this business:

Loyal customer!

Reason I chose this product:

Loyal customer!

Value
Shipping
Quality

Date of experience: August 25, 2021

Plenty of options available
August 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Loyal customer!

Date of experience: August 19, 2021

Thumbnail of user paulm2891
Pennsylvania
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

Absolutely the best experience EVER on purchasing online. Much better than in person.

Value
Shipping
Quality

Date of experience: August 25, 2021

Thumbnail of user ericd987
Colorado
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Bought many wheels and/tires from here over the years

Reason I chose this business:

Had wheels in the price range i was looking for.

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user christopherp1089
Michigan
2 reviews
0 helpful votes
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June 8th, 2022
Verified purchase

The Brake pads were at my door within 3 days. Good service.

Reason I chose this business:

Hawk Brakes Direct

Value
Shipping
Quality

Date of experience: June 8, 2022

Thumbnail of user lawrencem516
Virginia
2 reviews
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

Plenty of choices for my vehicle, which made it helpful to zero in on a set.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user scottw1572
Wisconsin
1 review
0 helpful votes
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December 18th, 2021
Verified purchase
• Updated review

Little trouble ordering just 1 tire it kept wanting to order 2 or 4

Reason I chose this business:

They had what I wanted or real close

Reason I chose this product:

It fit my car

Value
Shipping
Quality

Date of experience: December 18, 2021

Little trouble ordering just 1 tire
December 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

They had what I wanted or real close

Date of experience: December 12, 2021

Thumbnail of user floydc77
Ohio
1 review
0 helpful votes
  • Send Message
December 18th, 2021
Verified purchase

Easy to navigate and use the website, order placed with no problems.

Reason I chose this business:

Good tire for great price

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user daniell1650
South Carolina
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Excellent so far. I like using Affirm to cover my auto maintenance parts!

Reason I chose this business:

Parts availability.

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user normant211
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I have always found TireRack a great place to buy tires.

Value
Shipping
Quality

Date of experience: October 7, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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