• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,277
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,846 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,247)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user francisf107
New Zealand
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Always a pleasure doing business with Tire Rack, above and beyond

Reason I chose this business:

Always dependable

Reason I chose this product:

Combo of price, availability and positive reviews

Value
Shipping
Quality

Date of experience: August 24, 2021

Always dependable
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Always dependable

Date of experience: August 18, 2021

Thumbnail of user clarencef32
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Fantastic experience and test results.
Warranty was a big plus too

Reason I chose this business:

Price and delivery

Reason I chose this product:

Good test results

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user tyrush2
Idaho
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Much nicer now that the shipping is included in price

Reason I chose this business:

I have used you exclusively for many years

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user davidb7360
New York
1 review
0 helpful votes
  • Send Message
December 19th, 2021
Verified purchase

It was a good shopping experience. Will definitely do business again.

Reason I chose this business:

Had best deal on Tonneau cover

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user jonb638
New York
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Always intuitive and painless shopping here. We are on the same page.

Reason I chose this business:

Service, products and price.

Reason I chose this product:

Previous great experience with Hawk pads on various cars.

Value
Shipping
Quality

Date of experience: August 24, 2021

Always intuitive and painless shopping here
August 18th, 2021
Verified site experience
• Previous review

Always intuitive and painless shopping here. We are on the same page.

Date of experience: August 18, 2021

Thumbnail of user chriso497
Iowa
1 review
0 helpful votes
  • Send Message
September 22nd, 2022
Verified purchase
• Updated review

Excellent format, prices and easy to find all relevant information

Reason I chose this business:

Price and service

Value
Shipping
Quality

Date of experience: September 22, 2022

Excellent website layout, easy to navigate
May 12th, 2021
Verified site experience
• Previous review

Excellent website layout, easy to navigate. Very helpful reviews and all necessary tire info included to make an educated decision.

Reason I chose this business:

I've always had good experiences. I will keep coming back.

Date of experience: May 12, 2021

Thumbnail of user ozzied8
Georgia
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Makes it so easy to order tires at a great price! Thanks.

Reason I chose this business:

Always have bought all my tires from tire Rack look at my history!

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user dennisv243
Tennessee
1 review
0 helpful votes
  • Send Message
September 22nd, 2022
Verified purchase

Easy to navigate, fast delivery, great prices with a large selection of tire brands.

Reason I chose this business:

Great prices.

Value
Shipping
Quality

Date of experience: September 22, 2022

Thumbnail of user marys3720
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase
• Updated review

Many tires to choose from that I can't get locally. Very fast shipping.

Reason I chose this business:

I am a return shopper, can't find the tires I want locally.

Value
Shipping
Quality

Date of experience: September 25, 2022

Easy to use and quick shipping directly to me
September 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have had good experiences with them before.

Date of experience: September 28, 2021

Thumbnail of user garym1426
New Jersey
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Quick delivery. Sales consultant followed up to confirm non OEM size

Reason I chose this business:

Easy to buy

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user ivyb82
Texas
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Quick good availability. Great service this survey is a problem.

Reason I chose this business:

Pricing, options

Service
Value
Shipping
Quality

Date of experience: June 8, 2022

Thumbnail of user elizabethj1192
West Virginia
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Easy to find wheels and tires appropriate for my vehicle.

Reason I chose this business:

Lots of options.

Service
Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user bhumanyus
Virginia
1 review
0 helpful votes
  • Send Message
September 16th, 2022
Verified purchase

Good overall experience, like the product, hopefully it lasts

Reason I chose this business:

Price/convenience

Value
Shipping
Quality

Date of experience: September 16, 2022

Thumbnail of user miguelv124
Arizona
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Excellent excellent excellent excellent excellent good job.

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user cleoj23
District of Columbia
1 review
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase

Absolutely no issues in placing my order and receiving confirmation.

Service
Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user nancys3071
New York
1 review
0 helpful votes
  • Send Message
September 16th, 2022
Verified purchase

Easy, and quick. Very Helpful. No problems. Fast delivery.

Value
Shipping
Quality

Date of experience: September 16, 2022

Thumbnail of user bradleyh216
Michigan
1 review
0 helpful votes
  • Send Message
December 18th, 2021
Verified purchase

Quick east and convenient. Products were wonderful

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user manuelsc
Texas
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Great service and fast delivery, but split my order.

Reason I chose this business:

Trusted magazine tire source.

Reason I chose this product:

Highest overall diameter tire.

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user stauntonc
Virginia
1 review
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase

Easy, with several tire brands to choose from. User friendly website!

Reason I chose this business:

Google search & Magazine ads

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user nelsonm183
2 reviews
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Easy but time consuming,
Found out tire was cheaper@ installation facility

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user roxannek20
New York
2 reviews
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Fast and good product! They came within days! Was very happy!

Reason I chose this business:

Return customer

Service
Value
Shipping
Quality

Date of experience: June 8, 2022

Thumbnail of user garyh1557
Arizona
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Awesome site, easy to shop and order! Great service!

Reason I chose this business:

Good price, fast service, easy to use website

Value
Shipping
Quality

Date of experience: June 7, 2022

Thumbnail of user scotta931
Florida
1 review
0 helpful votes
  • Send Message
December 18th, 2021
Verified purchase

You made it easy... From ordering online to having installed locally..

Reason I chose this business:

Price and reputation

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user donaldg628
New York
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Very easy process. Found just what I was looking for.

Reason I chose this business:

Came up when I did an internet tire search and I have heard good things about your company

Value
Shipping
Quality

Date of experience: June 7, 2022

Thumbnail of user ralphc168
Florida
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase
• Updated review

Nice job tire rack! It's been a great experience ordering from you guys.

Reason I chose this business:

It's convenient, and easy to use.

Value
Shipping
Quality

Date of experience: August 23, 2021

Nice job tire rack
July 13th, 2020
Verified site experience
• Previous review

Date of experience: July 13, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?