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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,277
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,846 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,247)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user jamesp3908
Alabama
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Good availability of brand, model, and size that I prefer. Quick delivery for local installation.

Reason I chose this business:

Tires available for one day delivery that are not stocked locally here.

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user kevinm1394
Texas
1 review
0 helpful votes
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June 8th, 2022
Verified purchase
• Updated review

Have ordered several sets of tires from here. Easy to do and good prices

Reason I chose this business:

Used before

Value
Shipping
Quality

Date of experience: June 8, 2022

Quick and easy
March 30th, 2020
Verified site experience
• Previous review

Quick and easy. Great prices

Reason I chose this business:

Previous experience

Date of experience: March 30, 2020

Thumbnail of user cesarv55
Texas
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Quick and easy, I was able to get the right size with no problem!

Reason I chose this business:

Cheaper price

Reason I chose this product:

Pretty good performance tires for a good affordable price

Value
Shipping
Quality

Date of experience: August 23, 2021

Quick and easy
August 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Cheaper price

Date of experience: August 17, 2021

Thumbnail of user eldenr5
Maryland
1 review
0 helpful votes
  • Send Message
September 22nd, 2021
Verified purchase
• Updated review
Reason I chose this business:

I've used Tire Rack several times.

Reason I chose this product:

Great tires!

Value
Shipping
Quality

Date of experience: August 23, 2021

Good for tire selection. Very tedious process otherwise
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I've used Tire Rack several times.

Date of experience: August 16, 2021

Thumbnail of user daniels2495
Florida
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Quick delivery. Buying experience was very east. Thanks

Reason I chose this business:

Tire availability, local shops did not have these tires in stock.

Reason I chose this product:

I had these tires on my jeep and needed a better tire for my Ford Ranger. Truck rides much better.

Value
Shipping
Quality

Date of experience: August 23, 2021

Easy process
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Tire availability

Date of experience: August 16, 2021

Thumbnail of user heatherc1189
North Carolina
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Easy to use! Great prices, and delivered very fast!

Reason I chose this business:

Much more affordable then anywhere else

Value
Shipping
Quality

Date of experience: June 8, 2022

Thumbnail of user shanew307
California
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Quick, easy, prices very comparable. I love to have the reviews handy and unbiased.

Reason I chose this business:

I'm a previous customer.

Value
Shipping
Quality

Date of experience: August 31, 2022

Thumbnail of user juanv175
Illinois
1 review
0 helpful votes
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August 30th, 2022
Verified purchase
• Updated review

Fast, easy and no hassle purchasing from Tirerack.com

Reason I chose this business:

It's been my "go to" tire store

Service
Value
Shipping
Quality

Date of experience: August 30, 2022

Fast and easy to order
October 18th, 2020
Verified site experience
• Previous review

Date of experience: October 18, 2020

Thumbnail of user angelab1680
Iowa
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase

Fast and Easy! They arrived just a few days after ordering them.

Reason I chose this business:

My step-father has ordered tires from you. He has had great results!

Reason I chose this product:

Step-father has ordered tires from you before.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user claireh320
Illinois
2 reviews
0 helpful votes
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August 28th, 2022
Verified purchase

Good easy to find and order what i am looking for.

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user dougc487
Washington
2 reviews
0 helpful votes
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June 9th, 2022
Verified purchase

Pretty easy to find tire options. Online chat answered any questions I had.

Reason I chose this business:

Biggest selection.

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user jens408
Maine
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Super easy! Representative made contact when I messed up the order. Very satisfied.

Reason I chose this business:

Ease of ordering

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user akeemp
Wisconsin
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase
• Updated review

Seems pretty trustworthy so far i would recommend it

Reason I chose this business:

Base on research

Reason I chose this product:

Based on research and friends recommendation

Value
Shipping
Quality

Date of experience: November 22, 2021

Seems pretty trustworthy so far
November 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Base on research

Date of experience: November 11, 2021

Thumbnail of user jonathana417
Maryland
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase
• Updated review

Excellent service by tire rack. Would recommend everytime

Reason I chose this business:

It is very convenient and simple

Value
Shipping
Quality

Date of experience: November 22, 2021

Excellent service
November 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

It is very convenient and simple

Date of experience: November 16, 2021

Thumbnail of user igorg58
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase

Good products selection and pricing. Fast delivery.

Reason I chose this business:

Good products selection and pricing. Fast delivery.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user louw46
Wisconsin
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase
• Updated review

Fast and efficient! Next day received my tires, these guys are quick!

need to confirm a hanging preauthorization charge, took 3 biz days to fall off acct

Reason I chose this business:

Past service/price history

Reason I chose this product:

Needed stickies for my wanna be performance vehicle lol

Service
Value
Shipping
Quality

Date of experience: August 23, 2021

Fast and efficient!
March 22nd, 2021
Verified site experience
• Previous review

Date of experience: March 22, 2021

Thumbnail of user michaelk3084
North Carolina
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase
• Updated review

Easy to compare tires. Prices competitive and the shipping is simple.

Quality

Date of experience: May 9, 2022

Easy and informative
July 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended by garage

Date of experience: July 14, 2021

Thumbnail of user josephc2944
Massachusetts
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase

I have bought tires from TireRack.com multiple times. Best prices you can get. Love this company!

Reason I chose this business:

Better price that my mechanic could give!

Quality

Date of experience: May 9, 2022

Thumbnail of user romualdk1
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase

Fast shipping, product as described, # 1 tires seller

Reason I chose this business:

The best products

Reason I chose this product:

Good experience

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user antonp84
Rhode Island
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Very satisfied great company to deal with. Easy fast ordering and delivery

Reason I chose this business:

GREAT SERVICE

Service
Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user raould7
Florida
1 review
0 helpful votes
  • Send Message
November 23rd, 2021
Verified purchase

Ordering online was so simple. I just had to decide on which official installer and that's it.

Reason I chose this business:

I used the online site several times in the past to do my research on different tires and their performance. Very informative.

Value
Shipping
Quality

Date of experience: November 23, 2021

Thumbnail of user garyh801
California
2 reviews
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Called Customer Service to ensure I was placing order correctly. Very helpful..

Reason I chose this business:

Price/Selection/Delivery

Reason I chose this product:

Based on reviews

Value
Shipping
Quality

Date of experience: August 22, 2021

Easy website to navigate
June 27th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Great prices, inventory in stock. Needed multiple tires

Date of experience: June 27, 2020

Thumbnail of user jorgel195
Puerto Rico
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

Excellent Platform, fast delivery.
More than expected

Reason I chose this product:

Recommendation

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user lawrenceb462
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Great service and help by Live Chat. Easy to use website.

Value
Shipping
Quality

Date of experience: August 22, 2021

Great service and help by Live Chat
September 14th, 2020
Verified site experience
• Previous review

Great service and help by Live Chat. Easy to use website.

Date of experience: September 14, 2020

Thumbnail of user joek710
North Carolina
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Quick, precise, easy. They even accommodated a return due to my error.

I requested a return and was accommodated.

Reason I chose this business:

Selection, product comparison, price, ease of shopping.

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Quick, precise, easy
August 16th, 2021
Verified site experience
• Previous review

Date of experience: August 16, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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