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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,264
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,826 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,234)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user johnf3360
New York
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Spoke with customer service and they were great about how I get my bonus Visa credit card.

Reason I chose this business:

I have bought from them before

Reason I chose this product:

I have the same tires on my car and find them to be very good.

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user scotts1888
Illinois
3 reviews
0 helpful votes
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November 27th, 2022
Verified purchase
• Updated review

As always, great prices, and fast shipping. This is the only place I buy tires.

Reason I chose this business:

Always buy my tires here. You guys should look into motorcycle tires to add to your business!

Value
Shipping
Quality

Date of experience: November 27, 2022

Great as always
January 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Long time customer

Date of experience: January 8, 2021

Thumbnail of user ronaldt208
Maryland
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Once again, my order was processed in a timely manner and delivered on time.

Reason I chose this business:

Purchased before

Reason I chose this product:

Purchased before

Quality

Date of experience: May 8, 2022

No comment
April 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Purchased before

Date of experience: April 28, 2022

Thumbnail of user eduardoc163
Florida
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Great. Excellent customer service. Highly recommended. Best place to buy tires.

Excellent.

Reason I chose this business:

Past experience with Tire Rack has been good.

Reason I chose this product:

I chose this product as a replacement for a tire that could not be repaired. I file a claim with Tire Rack road Hazzard protection. What I like about purchasing tires with Tire Rack is that the Road hazzard Protection is included with the purchase of the tire.

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Great
August 16th, 2021
Verified site experience
• Previous review

Great. Excellent customer service.

Reason I chose this business:

Past experience with Tire Rack has been good.

Date of experience: August 16, 2021

Thumbnail of user vinicenth
Virginia
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase
• Updated review

I received speedy delivery even during the holidays.

Value
Shipping
Quality

Date of experience: November 22, 2021

Easy to find what I need
November 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reliable customer service

Date of experience: November 12, 2021

Thumbnail of user ronalds1189
Florida
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Fast, Convenient, liked easy to find installer feature

Reason I chose this business:

Convenience and price

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user brentm691
Wisconsin
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Quick and easy shopping! I liked all the payment options also!

Reason I chose this business:

Price& availability

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user williamj1394
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Unbelievable price and delivery time. Tire Rack is amazing!

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user tamaral187
Ohio
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Easy to navigate great selection good quality product for the price

Reason I chose this business:

Needed tires

Reason I chose this product:

Good price and I like Firestone tires

Value
Shipping
Quality

Date of experience: August 21, 2021

Easy to navigate great selection
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Needed tires

Date of experience: August 15, 2021

Thumbnail of user taqiuddins
Ohio
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

Quick and straightforward.
Tires arrived as expected. No issues

Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user manuelh95
Virginia
1 review
0 helpful votes
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November 1st, 2021
Verified purchase
• Updated review

Amazing, smooth, quick response, nice user interface

Reason I chose this business:

Previous good experience

Value
Shipping
Quality

Date of experience: November 1, 2021

Great experience
October 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and service

Date of experience: October 14, 2021

Thumbnail of user timothyc993
Maryland
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Really fun and very good times are had on this website

Reason I chose this business:

Price and availability

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user markk1979
Florida
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

Selected tires watched road test reviews
Excellent service

Reason I chose this business:

Road tested reviews

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user vincentm398
New York
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Easy to use site and great prices. Quick delivery.

Reason I chose this business:

Recommended by MR. Tire shop.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user robertb6379
Tennessee
1 review
0 helpful votes
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April 13th, 2022
Verified purchase

Quick easy no hassle through PayPal... thanks tire rack

Reason I chose this business:

Convenience... too bad you don't have military discount.

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user catherinev153
Pennsylvania
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Good prices and service will definitely buy again.

Reason I chose this business:

Friends recommendation

Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user davids7898
Washington
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

As usual, great communication and follow up on the order.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user johno761
Louisiana
1 review
0 helpful votes
  • Send Message
November 1st, 2021
Verified purchase
• Updated review

Always glad to do business with tire rack. Prices and products are good.

Reason I chose this business:

I enjoy doing business with tire rack.

Value
Shipping
Quality

Date of experience: November 1, 2021

Glad to business with
July 3rd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Decent prices and tires at my fingertips.

Date of experience: July 3, 2020

Thumbnail of user haywoodm34
Maine
2 reviews
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

Easy to order, helpful reviews, the correct size in stock.

Reason I chose this business:

Previous satisfactory experience

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user elizabeths3175
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 27th, 2022
Verified purchase

Satisfied first time customer. It's great that Tire Rack offers a pick up option.

Reason I chose this business:

Availability

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user elizabethp1614
Kentucky
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

Easy to navigate no pressure better prices
Quick delivery

Reason I chose this business:

Known name and price

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user dennisd762
New York
1 review
0 helpful votes
  • Send Message
October 29th, 2021
Verified purchase

Smooth and easy, fast shipping, great service. Thank you

Reason I chose this business:

Prices and quality

Service
Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user brianc2499
California
1 review
0 helpful votes
  • Send Message
October 29th, 2021
Verified purchase

Easy to order and reps were very helpful. Wide selection of tires.

Reason I chose this business:

Recommended by numerous people.

Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user barryr106
California
1 review
0 helpful votes
  • Send Message
October 30th, 2021
Verified purchase
• Updated review

A couple of issues on the order entry that needs to be corrected as it was frustrating.

Reason I chose this business:

I always by my tires from Tire Rack

Value
Shipping
Quality

Date of experience: October 30, 2021

We love Tire Rack and only buy our tires through them
November 30th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Inventory selection

Date of experience: November 30, 2019

Thumbnail of user pedrot60
New Jersey
1 review
0 helpful votes
  • Send Message
October 30th, 2021
Verified purchase

Good price great service can't wait to install hoping they are low noise tires

Value
Shipping
Quality

Date of experience: October 30, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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