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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,256
Neutral
159
Negative
96
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Instant Feedback

469,810 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,225)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user garyw1492
Illinois
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Have gotten many sets of tires over the years from Tire rack, always a good experience.

Reason I chose this business:

My go to place for tires.

Value
Shipping
Quality

Date of experience: December 2, 2022

Thumbnail of user erinn47
Maryland
1 review
0 helpful votes
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February 19th, 2022
Verified purchase
• Updated review

Tire rack makes it very easy to order tires. Thanks.

Reason I chose this business:

I have bought from them before.

Value
Shipping
Quality

Date of experience: February 19, 2022

Thanks
October 10th, 2019
Verified site experience
• Previous review

Date of experience: October 10, 2019

Thumbnail of user luisr512
Mexico
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

It's a very quick, informative and easy ordering process.

Reason I chose this business:

Ease of all purchasing process

Value
Shipping
Quality

Date of experience: August 27, 2021

Quick and easy ordering process
August 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease of all purchasing process

Date of experience: August 20, 2021

Thumbnail of user lannys28
South Carolina
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Good price, fast delivery, nice product. Everyone very helpful.

Reason I chose this business:

Easy order, good selection

Service
Value
Shipping
Quality

Date of experience: August 10, 2022

Thumbnail of user ryanc967
Nevada
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

Great experience, I really enjoyed this process in selecting tires.

Reason I chose this business:

Easy to use and affirm compatible

Value
Shipping
Quality

Date of experience: August 27, 2021

Great experience
August 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy to use and affirm compatible

Date of experience: August 21, 2021

Thumbnail of user seany46
Alabama
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Great experience overall. Could not touch the price locally.

Value
Shipping
Quality

Date of experience: January 14, 2021

Thumbnail of user justinb1208
New York
1 review
0 helpful votes
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August 10th, 2022
Verified purchase
• Updated review

Super happy with the delivery and overall experience

Reason I chose this business:

I've used it in the past, and the customer service is exceptional

Reason I chose this product:

Reliable tires

Value
Shipping
Quality

Date of experience: August 10, 2022

Easy to maneuver site to find what I need
August 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I've used it in the past, and the customer service is exceptional

Date of experience: August 4, 2022

Thumbnail of user vernonh106
New York
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

You guys are the best. I would not even think of purchasing from another vendor.

Reason I chose this business:

Needed tires

Value
Shipping
Quality

Date of experience: August 10, 2022

Thumbnail of user nevaehd6
Florida
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

Oscar is the best! Great customer service, and shipping was super fast!

Service
Value
Shipping
Quality

Date of experience: February 19, 2022

Thumbnail of user victorp216
Florida
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Best order with professional people that are very responsible.

Date of experience: January 17, 2021

Thumbnail of user kentk84
Massachusetts
2 reviews
0 helpful votes
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August 11th, 2022
Verified purchase
• Updated review

Easy site to find tires. Good pricing option. Reviews helpful

Reason I chose this business:

Price/options

Value
Shipping
Quality

Date of experience: August 11, 2022

Easy website to use
February 11th, 2021
Verified purchase
• Previous review

Easy to locate correct tire/pricing

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: February 11, 2021

Easy to locate correct tire/pricing
December 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Date of experience: December 30, 2020

Thumbnail of user michaelh5756
Missouri
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Easy to find the tires I needed, and checking out was a breeze. 10/10 would recommend!

Value
Shipping
Quality

Date of experience: August 11, 2022

Thumbnail of user rickp457
New York
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Really great service and super fast shipping at the best prices.

Reason I chose this business:

Best prices and best service!

Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user patrickg502
Pennsylvania
2 reviews
0 helpful votes
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January 14th, 2021
Verified purchase

Found a great deal and they were ready for pickup the next day.

Date of experience: January 14, 2021

Thumbnail of user gregg508
North Carolina
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

I received an excellent set of tires at a good price. Delivery was speedy.

Date of experience: January 15, 2021

Thumbnail of user georgee328
North Carolina
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

It was a very good easy and fast experience will be using in the future

Date of experience: January 14, 2021

Thumbnail of user deborahb2511
Ohio
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Site was easy to use,
Everything went very well with ordering the tires.

Reason I chose this business:

I have used it before

Service
Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user juditht562
Massachusetts
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

Great website, but tires won't go on my car until fall so can't rate them.

Reason I chose this business:

Excellent inventory

Value
Shipping
Quality

Date of experience: August 13, 2022

Thumbnail of user chrisp1454
Washington
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

Excellent all around, from inventory to customer service

Customer service was great, helped to make sure I got the right parts in time

Reason I chose this business:

Their in stock availability

Reason I chose this product:

I was looking around and they were the only site with both front and rear brake pads I was looking for.

Service
Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user scottd1099
Pennsylvania
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

The detailed description listed of tires for my car was huge but easy to understand.

Reason I chose this business:

At first it was for time restraints. Now this is how I will shop for tires going forward.

Reason I chose this product:

The reviews and rating from Tire Rack testing made it a good fit for my needs.

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user isaach98
Pennsylvania
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

I found every thing very easy to do online. This was my first time buying tires on line. THANKS!

Date of experience: January 15, 2021

Thumbnail of user christopherb2282
New York
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

It's always great shopping with TR, if that change you will read it here….

Reason I chose this business:

It quick and easy…

Value
Shipping
Quality

Date of experience: December 2, 2022

Thumbnail of user michaelh2362
California
1 review
0 helpful votes
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August 26th, 2021
Verified purchase
• Updated review

I was able to select a tire based on my preferences

Reason I chose this business:

I've been happy in the past

Value
Shipping
Quality

Date of experience: August 26, 2021

I was able to select a tire based on my preferences
May 25th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I've been happy in the past

Date of experience: May 25, 2020

Thumbnail of user christianv170
Arizona
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Tires showed up in a reasonable time frame and no damage or problems

Date of experience: January 16, 2021

Thumbnail of user jeremym896
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

I always use tire rack… best place for research, availability and pricing.

Reason I chose this business:

Puncture on OEM tires on the sidewall with 78k miles

Reason I chose this product:

I’ve always driven subarus and traditionally I don’t Yokohama to be a great tire for all weather driving, feel and comfort. Road noise on these is very minimal and they feel responsive. It’s early but I feel they will treat me like all my other Yokohama’s have.

Value
Shipping
Quality

Date of experience: August 26, 2021

I always use tire rack… best place for research, availabilit...
August 20th, 2021
Verified site experience
• Previous review

I always use tire rack… best place for research, availability and pricing.

Reason I chose this business:

Puncture on OEM tires on the sidewalk with 78k miles

Date of experience: August 20, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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