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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,238
Neutral
159
Negative
95
View ratings trends

Instant Feedback

469,794 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,206)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user lynnp518
Michigan
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Always buy my tires here! Great! Thank you so much

Reason I chose this business:

I always buy from you

Value
Shipping
Quality

Date of experience: August 11, 2022

Thumbnail of user leroys109
Pennsylvania
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

Got the info I needed from their website and a great deal on highly reputable, name brand tires.

Reason I chose this business:

Needed new tires and Tire Rack is my first choice.

Reason I chose this product:

Name brand tires, great prices, easy pick up, road hazard warranty included.

Value
Shipping
Quality

Date of experience: August 27, 2021

Got the info I needed and a great deal on highly reputable,...
August 17th, 2021
Verified site experience
• Previous review

Got the info I needed and a great deal on highly reputable, name brand tires.

Reason I chose this business:

Needed new tires and Tire Rack is my first choice.

Date of experience: August 17, 2021

Thumbnail of user maximp23
Virginia
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Best price for top shelf product. Thank you
Very simple and efficient,

Reason I chose this product:

Been using continental on my cars, needed a match.

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user biancaa69
Texas
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

SO easy to compare tires and the prices can't be beat. Plus, such a quick shipment!

Reason I chose this business:

Recommended by my mechanic, great previous experience

Reason I chose this product:

Good quality and great specs.

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user kevink1669
Wisconsin
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Easy website and product search/selection process. Great shipping turn around time.

Reason I chose this business:

Long time customer

Value
Shipping
Quality

Date of experience: August 27, 2021

Easy website and product search/selection process
August 21st, 2021
Verified site experience
• Previous review

Easy website and product search/selection process. Great shipping turn around time.

Reason I chose this business:

Long time customer

Date of experience: August 21, 2021

Thumbnail of user jamesb5174
Wyoming
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

Very easy after selecting. Just ordered what I wanted.

Reason I chose this business:

I have used them in the past. And no hassles.

Reason I chose this product:

It fit the bill and it was what I needed.

Value
Shipping
Quality

Date of experience: August 27, 2021

Very easy after selecting
August 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have used them in the past

Date of experience: August 20, 2021

Thumbnail of user thomasf1116
New York
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

My mechanic referred Tire Rack to get tires purchased and delivered. It went well.

Reason I chose this business:

I liked the fact that I could make my own decision based on your testing and feedback combined with my budget.

Reason I chose this product:

Reviewed numerous tire manufacturers and made the choice based on my needs and your research.

Value
Shipping
Quality

Date of experience: August 26, 2021

Thanks for your testing
August 20th, 2021
Verified site experience
• Previous review

Date of experience: August 20, 2021

Thumbnail of user nicholask264
Pennsylvania
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Great resource. Good website, fair pricing, quick delivery.

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user timc823
Virginia
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Ordered it and was delivered quick to the verified installer

Date of experience: January 13, 2021

Thumbnail of user bradleym365
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Tire selection and purchasing was easy. Ups delivery took 6 days

Service
Value
Shipping
Quality

Date of experience: December 1, 2022

Thumbnail of user quentonj
Georgia
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

Great! Delivered on time. Got everything I ordered right.

Date of experience: January 15, 2021

Thumbnail of user navew
Illinois
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Great experience with email and follow-ups. Will do business again

Reason I chose this business:

Heard from my brother

Reason I chose this product:

Needed for my car. Odd size

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user stellaa68
New York
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Came In fast and it was very well delivered thank u

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user davidm5926
Florida
2 reviews
0 helpful votes
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August 26th, 2021
Verified purchase
• Updated review

Awesome customer service, great prices, supper fast shipping. Best in class

had to return tires and re-order correct ones

Service
Value
Shipping
Quality

Date of experience: August 26, 2021

Awesome customer service, great prices, supper fast...
August 20th, 2021
Verified site experience
• Previous review

Awesome customer service, great prices, supper fast shipping. Best in class

Date of experience: August 20, 2021

Thumbnail of user cynthiad974
Michigan
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Easy and good experience……………………………. Fast delivery

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user davidb8639
Maryland
1 review
0 helpful votes
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August 12th, 2022
Verified purchase
• Updated review

Easy site to navigate. I could not beat the price going through a brick and mortar company

Reason I chose this business:

Companies were having difficulty finding tire for my 2014 cadillac cts.

Reason I chose this product:

Price. Saved around $700 going with Tire Rack

Value
Shipping
Quality

Date of experience: August 12, 2022

Easy site to navigate
August 5th, 2022
Verified site experience
• Previous review

Date of experience: August 5, 2022

Thumbnail of user raymondm556
New Mexico
1 review
0 helpful votes
  • Send Message
February 19th, 2022
Verified purchase
• Updated review

It was easy after I did some multiple price comparisons

Reason I chose this business:

Previous experience + best price with shipping

Reason I chose this product:

Previous (negative) experience with other brands (Duplicolor) which discolored after heavy braking use.

Value
Shipping
Quality

Date of experience: February 19, 2022

It was OK, although some redundant entries were required
February 13th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous experience + best price with shipping

Date of experience: February 13, 2022

Thumbnail of user mariek418
Wisconsin
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Five minutes from picking out, to checkout. Very easy transaction.

Reason I chose this business:

Repeat customer...

Value
Shipping
Quality

Date of experience: August 10, 2022

Thumbnail of user michaelp4370
North Carolina
1 review
0 helpful votes
  • Send Message
February 18th, 2022
Verified purchase

Easy transaction and great selection of in-stock tires

Value
Shipping
Quality

Date of experience: February 18, 2022

Thumbnail of user jeffreyb1662
Pennsylvania
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Very easy to order and a better price than the dealer.

Service
Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user pierrec51
Maryland
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Great. Love my brand new tires. Tire rack is awesome.

Date of experience: January 14, 2021

Thumbnail of user jamest2763
New Mexico
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Lots of information on the site. Helped me pick out what I need and Reviews were a great help

Service
Value
Shipping
Quality

Date of experience: September 22, 2022

Thumbnail of user jonathanb1126
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 19th, 2022
Verified purchase

Jim is wonderful thank you so much for your help extremely knowledgeable.

Reason I chose this business:

Hi I have heard great news about your company.

Value
Shipping
Quality

Date of experience: February 19, 2022

Thumbnail of user johnj2094
Maryland
2 reviews
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase
• Updated review

Easy navigation on website; good price.
Competitive with local dealers

Reason I chose this business:

Recommendation from mechanic; price

Reason I chose this product:

Mechanic recommended

Service
Value
Shipping
Quality

Date of experience: August 10, 2022

Easy navigation on website
August 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Recommendation from mechanic

Date of experience: August 4, 2022

Thumbnail of user timothyh995
Maryland
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase
• Updated review

Everything was good until I got to the installer. Tire Rack came through with all that they stated.

The installer billed me more than they should have all because I didn't have my order shipped directly to them.

Reason I chose this business:

It was recommended by my brother

Reason I chose this product:

Needed some tires and this company was recommended by several people.

Service
Value
Shipping
Quality

Date of experience: August 12, 2022

Good so far very good
August 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

It was recommended by my brother

Date of experience: August 6, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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