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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26317
  • Shipping
    26279
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,234
Neutral
158
Negative
95
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Instant Feedback

469,782 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,200)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user leonards209
Indiana
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

Personalized service was excellent. I will recommend Tire Rack to others.

Reason I chose this business:

Price. Location.

Reason I chose this product:

Have always liked Michelin tires for my automobiles.

Value
Shipping
Quality

Date of experience: August 25, 2021

Good website
August 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price. Location.

Date of experience: August 19, 2021

Thumbnail of user stephens1719
Ohio
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Great buying experience as always. I buy all my tires from Tire Rack

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user scotts1900
Florida
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

It's nice to find a company knows what customer service.

Date of experience: January 13, 2021

Thumbnail of user tawnyf4
New Mexico
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Everything is simple and wide variety of tires to choose from

Reason I chose this business:

I've used tire rack before and had no issues

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user luisr511
New York
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

Easy to use, great prices.

Product arrived when and as expected

Reason I chose this business:

Prices, product availability

Product was not available at my country

Value
Shipping
Quality

Date of experience: August 25, 2021

Easy to use, great prices
August 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Prices, product availability

Date of experience: August 19, 2021

Thumbnail of user jacobk162
Illinois
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Showed up in two days as promised and with no complications

Date of experience: January 13, 2021

Thumbnail of user robertm6841
Colorado
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase
• Updated review

Need to replace 1 tire so we will see how the customer service goes

Value
Shipping
Quality

Date of experience: November 2, 2022

Good online site
August 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Availabilty and close install partner

Date of experience: August 28, 2022

Thumbnail of user christiand209
Pennsylvania
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Amazing services, and fast shipping, good prices too

Date of experience: January 14, 2021

Thumbnail of user stever1556
California
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Great. Very easy to deal with and I would use you again

Reason I chose this business:

Dealt w you before

Value
Shipping
Quality

Date of experience: August 9, 2022

Thumbnail of user dejanm23
Florida
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Great service, good prices, great service, good prices,

Value
Shipping
Quality

Date of experience: August 9, 2022

Thumbnail of user danielc2591
California
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

Excellent been using for over 20 years, never a problem.

Reason I chose this business:

Been using Tire Rack since the 90s. Always first-rate.

Value
Shipping
Quality

Date of experience: August 25, 2021

Excellent been using for over 20 years
August 19th, 2021
Verified site experience
• Previous review

Date of experience: August 19, 2021

Thumbnail of user derekg192
California
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Great transaction - easy to navigate and best prices

Reason I chose this business:

Lowest price - in stock inventory

Value
Shipping
Quality

Date of experience: February 17, 2022

Thumbnail of user darrelb62
Illinois
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Web page was fairly easy to use. Fast service. Decent price.

Reason I chose this business:

The tires on my truck were purchased for Tire Rack. Need one replaced as I ran over something and it cut the side wall. My fault.

Value
Shipping
Quality

Date of experience: October 31, 2022

Thumbnail of user lisar1990
Maryland
1 review
0 helpful votes
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February 17th, 2022
Verified purchase
• Updated review

Best Price - delivered next day! They even have installers that come to your house! Bingo -

Reason I chose this business:

Great rates

Value
Shipping
Quality

Date of experience: February 17, 2022

Awesome deal
October 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great prices

Date of experience: October 20, 2021

Thumbnail of user samm1400
New York
2 reviews
0 helpful votes
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November 2nd, 2022
Verified purchase

Works good, just get me tires quickly. Price too high

Value
Shipping
Quality

Date of experience: November 2, 2022

Thumbnail of user ronnieb210
Georgia
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Just saved 300 dollars! Great price... ordered on Tuesday evening and arrived Thursday afternoon!

Reason I chose this business:

Son just bought some recently

Value
Shipping
Quality

Date of experience: August 9, 2022

Thumbnail of user stevem2128
California
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Nice tires, nice tires, good tires, good tires, great tires!

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user horaciom20
Texas
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
• Updated review

Had to enter my information twice. Not very nice. Delivery was on time.

Reason I chose this product:

First time using the product

Value
Shipping
Quality

Date of experience: August 24, 2021

Had to enter my information twice
September 15th, 2021
Verified site experience
• Previous review

Had to enter my information twice. Not very nice

Date of experience: August 16, 2021

Thumbnail of user jackh786
Washington
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

Quick and easy way to get tires for someone not familiar with cars! Thank you!

Reason I chose this business:

CMarr Automotive rec :)

Value
Shipping
Quality

Date of experience: August 25, 2021

Quick and easy way to get tires for someone not familiar...
August 12th, 2021
Verified site experience
• Previous review

Quick and easy way to get tires for someone not familiar with cars! Thank you!

Reason I chose this business:

CMarr Automotive rec :)

Date of experience: August 12, 2021

Thumbnail of user matthewp737
New Mexico
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Better product than local auto parts stores in my town.

Reason I chose this business:

Your the best! And I was told how great your web site is.

Reason I chose this product:

The product speaks for it self.

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user susand1389
New Jersey
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

I have ordered tires previously from your website. Very user friendly.

Reason I chose this business:

Word of mouth.

Value
Shipping
Quality

Date of experience: August 25, 2021

I have ordered tires previously from your website
February 21st, 2021
Verified site experience
• Previous review

I have ordered tires previously from your website. Very user friendly.

Reason I chose this business:

Word of mouth.

Date of experience: February 21, 2021

Thumbnail of user joshs534
Wisconsin
1 review
0 helpful votes
  • Send Message
January 14th, 2021
Verified purchase

Quicker than expected, tracking was very well and confirmation

Date of experience: January 14, 2021

Thumbnail of user elizabetha1717
Florida
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Price was right, shipping on time, good tires. Would buy from them again.

Reason I chose this business:

Have used previously

Value
Shipping
Quality

Date of experience: August 9, 2022

Thumbnail of user jamesc3112
Virginia
1 review
0 helpful votes
  • Send Message
January 14th, 2021
Verified purchase

Received my tires at a reasonable time. Excellent, just as expected.

Date of experience: January 14, 2021

Thumbnail of user terrellm40
Virginia
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase
• Updated review

Very smooth purchasing process. I look forward to buying from Tire Rack in the near future.

Reason I chose this business:

Great deal on tires

Reason I chose this product:

Quality ratings

Value
Shipping
Quality

Date of experience: August 25, 2021

Very smooth purchasing process
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great deal on tires

Date of experience: August 18, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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