• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26317
  • Shipping
    26279
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,230
Neutral
158
Negative
95
View ratings trends

Instant Feedback

469,779 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,195)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user chrism2225
Iowa
1 review
0 helpful votes
  • Send Message
January 11th, 2021
Verified purchase

Easy, quick, and painless. Great transaction, will do business again.

Date of experience: January 11, 2021

Thumbnail of user kevinc1753
North Carolina
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase

Good price and quick shipping on some brake rotors. Thanks

Reason I chose this business:

Past history with the company

Reason I chose this product:

Friends suggestion

Value
Shipping
Quality

Date of experience: August 25, 2021

Thumbnail of user minervaf9
Texas
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

Great experience. Very satisfied customer with ordering & shipping.

Date of experience: January 13, 2021

Thumbnail of user bridgetf58
Missouri
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Very easy to compare prices and how the wheels will look on my car.

Reason I chose this business:

I’ve used you before and was very satisfied.

Reason I chose this product:

I like the way they looked on my car.

Value
Shipping
Quality

Date of experience: August 24, 2021

Very easy to compare prices and how the wheels will...
August 18th, 2021
Verified site experience
• Previous review

Very easy to compare prices and how the wheels will look on my car.

Reason I chose this business:

I’ve used you before and was very satisfied.

Date of experience: August 18, 2021

Thumbnail of user michaelk4202
New Mexico
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Very easy! Helpful chat with a rep helped me choose the right tire, Thanks!

Reason I chose this business:

Good reputation, close to me.

Service
Value
Shipping
Quality

Date of experience: August 10, 2022

Thumbnail of user johnp4875
California
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase
• Updated review

A little skeptical, but it turned out OK. Not much more to say

Value
Shipping
Quality

Date of experience: February 16, 2022

A little skeptical
February 10th, 2022
Verified site experience
• Previous review

Date of experience: February 10, 2022

Thumbnail of user michaelc7499
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase
• Updated review

Fairly simple process and easy to use website. Tire performance was as advertised.

Reason I chose this business:

The ability to research and analyze tire and wheel choice and make an informed decision

Value
Shipping
Quality

Date of experience: November 1, 2022

Fairly simple process and easy to use website
October 26th, 2022
Verified site experience
• Previous review

Date of experience: October 26, 2022

Thumbnail of user jasona772
District of Columbia
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase
• Updated review

Great product fast shipping. Competitive prices and no hassle in the transaction

Reason I chose this business:

Fast service

Value
Shipping
Quality

Date of experience: August 25, 2021

Good prices
August 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Fast service

Date of experience: August 19, 2021

Thumbnail of user nathant229
Florida
1 review
0 helpful votes
  • Send Message
February 17th, 2022
Verified purchase

Second set from these guys. Easy site to use, love the doorstep delivery.

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: February 17, 2022

Thumbnail of user shawno79
California
1 review
0 helpful votes
  • Send Message
January 12th, 2021
Verified purchase

Order was placed, shipped, and received on time as committed by TireRack

Date of experience: January 12, 2021

Thumbnail of user andrewb1699
New York
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Came fast, looked brand new, looks great on my car.

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user jamesd2875
California
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Amazing Experience. Customer service was great and my shipment arrived super fast.

Reason I chose this business:

Trust worthy company that knows what tires I need for my car

Reason I chose this product:

My specific car

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user kelvinj28
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

I always have good experiences with Tire Rack they are fast and prompt when shipping your products.

Date of experience: January 13, 2021

Thumbnail of user orsone3
Florida
3 reviews
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Excellent service as always! Number one in the game!

Value
Shipping
Quality

Date of experience: August 24, 2021

Great and Simple!
June 12th, 2020
Verified site experience
• Previous review

Date of experience: June 12, 2020

Thumbnail of user johnb6089
Georgia
1 review
0 helpful votes
  • Send Message
January 12th, 2021
Verified purchase

Tires showed up when promised, installer was happy to put them on.

Date of experience: January 12, 2021

Thumbnail of user tomasa47
Colorado
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Good selection great prices! I have a small business and we use tire rack for all of our vehicles.

Reason I chose this business:

I did the research

Value
Shipping
Quality

Date of experience: August 24, 2021

Good selection great prices!
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Quick and easy

Date of experience: August 18, 2021

Thumbnail of user augusts33
Colorado
1 review
0 helpful votes
  • Send Message
October 30th, 2022
Verified purchase

Easy to navigate Web site. Made selecting winter wheels and tires a piece of cake.

Reason I chose this business:

Fast shipping

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user stephenl740
Texas
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

Easy shopping on site. Once ordered the were delivered in a couple days. Awesome experience thanks.

Date of experience: January 13, 2021

Thumbnail of user brandonc332
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase
• Updated review

Great experience and such a large selection to choose from

Reason I chose this business:

Always been using you guys since my first vehicle

Reason I chose this product:

Needed a all season tire

Value
Shipping
Quality

Date of experience: August 23, 2021

Great experience and such a large selection to choose...
August 22nd, 2020
Verified site experience
• Previous review

Great experience and such a large selection to choose from

Reason I chose this business:

Need new tires for my girl friends car

Date of experience: August 22, 2020

Thumbnail of user markg1831
Wisconsin
2 reviews
0 helpful votes
  • Send Message
January 10th, 2021
Verified purchase

No issue on order or process. Quick and here in a day thank you love my knew shoes.

Date of experience: January 10, 2021

Thumbnail of user osvaldoc19
Florida
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Pretty good, decent price, fast delivery, right product

Reason I chose this business:

Recommend by friends

Reason I chose this product:

Previous experience

Value
Shipping
Quality

Date of experience: August 24, 2021

So far good
August 17th, 2021
Verified site experience
• Previous review

Date of experience: August 17, 2021

Thumbnail of user marthab505
West Virginia
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

Product was in stock to order. Tire Rack has great customer service and super fast shipping!

Date of experience: January 13, 2021

Thumbnail of user isist9
Louisiana
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

The site was knowledgeable about my car needing 2 sizes of tires.

Reason I chose this business:

Husband told me where to shop for the tires.

Reason I chose this product:

Those were the type of tires on my car when I bought it.

Value
Shipping
Quality

Date of experience: August 24, 2021

The site was knowledgeable about my car needing 2 sizes...
August 18th, 2021
Verified site experience
• Previous review

The site was knowledgeable about my car needing 2 sizes of tires.

Reason I chose this business:

Husband told me where to shop for the tires.

Date of experience: August 18, 2021

Thumbnail of user filf1
New York
1 review
0 helpful votes
  • Send Message
March 15th, 2021
Verified purchase

Downside wheel selection was limited. Upside service and speedy delivery.

Reason I chose this business:

Recommend by friends.

Reason I chose this product:

Wheel availability, I selected what I could get! Tires selected from previous experience.

Value
Shipping
Quality

Date of experience: February 11, 2021

Thumbnail of user ashleyg644
Maryland
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Good online service. Cheaper price and quick delivery with no shipping fee

Reason I chose this business:

Cheaper option

Reason I chose this product:

Good tires and quick delivery

Value
Shipping
Quality

Date of experience: August 24, 2021

Good online service
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Cheaper option

Date of experience: August 18, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?