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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,229
Neutral
158
Negative
95
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Instant Feedback

469,780 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,194)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user johnd5424
Massachusetts
2 reviews
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Good selection in stock tires and easy ordering process.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

I liked the tire and tread pattern

Value
Shipping
Quality

Date of experience: August 29, 2021

Good selection in stock tires and easy ordering process
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended by a friend

Date of experience: August 23, 2021

Thumbnail of user scottm1955
Pennsylvania
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Have been a repeat customer many years…. Always reliable, great service.

Value
Shipping
Quality

Date of experience: August 29, 2021

Have been a repeat customer many years…
August 23rd, 2021
Verified site experience
• Previous review

Have been a repeat customer many years…. Always reliable, great service.

Date of experience: August 23, 2021

Thumbnail of user davids6426
Wisconsin
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Easy - fast - had the product I needed / wanted.!$$$!$$$

Reason I chose this business:

Word of mouth

Reason I chose this product:

Matched the other tires on my boat trailer.

Value
Shipping
Quality

Date of experience: August 29, 2021

Easy
August 21st, 2021
Verified site experience
• Previous review

Easy - fast - had the product I needed / wanted.

Reason I chose this business:

Word of mouth

Date of experience: August 21, 2021

Thumbnail of user jamesm5327
Georgia
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Quick and easy... telling me to enter 50 character, now I'm pissed...

Reason I chose this business:

Availability of product

Value
Shipping
Quality

Date of experience: August 29, 2021

Quick and easy
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Availability of product

Date of experience: August 22, 2021

Thumbnail of user jamese1185
Illinois
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Overall experience was very easy. Large variety of tire options

Reason I chose this business:

Discount tire program through work

Reason I chose this product:

I purchased the Grabber ATX for my Ram 1500. These seem to be a big improvement from the Goodyear Wranglers that kept getting a hole in them every time I went down a dirt road.

Value
Shipping
Quality

Date of experience: August 29, 2021

Thumbnail of user damonl69
Wisconsin
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Thanks for making things easy and have everything so organized.

Reason I chose this business:

Word of mouth

Value
Shipping
Quality

Date of experience: October 8, 2022

Thumbnail of user sonyiak1
Illinois
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

The gentlemen that loaded my vehicle was kind and courteous.

Reason I chose this business:

I like that you test the tire before giving it a rating

Reason I chose this product:

I have used Yokohama tires before and I trust that brand

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user roberth4186
Hawaii
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

No issues with the ordering process. Site is laid out in an easy to use manner

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user vickif273
Kentucky
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Very convenient, and price is great, free roadside assistance

Reason I chose this business:

Best price and free roadside assistance

Value
Shipping
Quality

Date of experience: October 8, 2022

Thumbnail of user hammads7
Illinois
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

Good price.
Lots of helpful information.
On time delivery.

Reason I chose this business:

Easy of ordering.
And lots of useful information.

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user milosb4
Texas
1 review
0 helpful votes
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August 28th, 2021
Verified purchase
• Updated review

Quick & easy order, arrive on time, no issues whatsoever

Value
Shipping
Quality

Date of experience: August 28, 2021

Quick & easy order
August 22nd, 2021
Verified site experience
• Previous review

Date of experience: August 22, 2021

Thumbnail of user lucioush14
California
2 reviews
0 helpful votes
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August 28th, 2021
Verified purchase
• Updated review

As always, easy to use and cheaper than anyone else!

Reason I chose this business:

I always use tire rack

Reason I chose this product:

Price, warranty, performance

Value
Shipping
Quality

Date of experience: August 28, 2021

As always, easy to use and cheaper than anyone else!
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

I always use tire rack

Date of experience: August 22, 2021

Thumbnail of user wesh102
California
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Easy to use, fast, great selection. Worked well with installer.

Reason I chose this business:

Speed and certainty of stock

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user richardw1956
Florida
1 review
0 helpful votes
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June 10th, 2022
Verified purchase
• Updated review

Always good w/Tire Rack. Delivered quickly from a nearby warehouse.

Reason I chose this business:

Have what i needed, good price

Service
Value
Shipping
Quality

Date of experience: June 10, 2022

Always great experience
April 14th, 2021
Verified site experience
• Previous review

Always great experience - problem with Firefox browser at checkout tho...

Reason I chose this business:

Selection, price, ease of ordering, free shipping on packages, supporting racing events & car club events!

Date of experience: April 14, 2021

Thumbnail of user jj671
Rhode Island
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Easy and very helpful……………………………………………:::::::::::::

Reason I chose this business:

Had what i wanted and came with extra hardware for free

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user jonathanl519
Pennsylvania
1 review
0 helpful votes
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August 28th, 2021
Verified purchase
• Updated review

Delivered on time and in good condition. Fast service

Reason I chose this business:

In stock and ready to ship

Value
Shipping
Quality

Date of experience: August 28, 2021

Easy to navigate the site
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Availability

Date of experience: August 22, 2021

Thumbnail of user johnb7980
Connecticut
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Easy site love the pickup at distribution center option.

Reason I chose this business:

Value for price

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user vladimirb73
California
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Where good. I want use again and recommend to anyone Tank you guys

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user josephf1345
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Website allows you to make an informative decision. Prices are reasonable service is great

Reason I chose this business:

Always buy from tire rack

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user jackc1195
Massachusetts
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Easy, as always with TireRack, will definitely use again

Reason I chose this business:

Price, convenience, ease

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user richardm3198
New York
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Seamless shopping and fast shipping making things easy in todays busy world. Ty Tire Rack

Reason I chose this business:

Everyone said I could not get the tires I was looking for however, Tire Rack had them and it was as easy as click and pay. Thank you Tire Rack!

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user ferdinands22
California
2 reviews
0 helpful votes
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September 23rd, 2022
Verified purchase
• Updated review

Outstanding too and good response. Cheap price compare to store

Value
Shipping
Quality

Date of experience: September 23, 2022

Excellent tire shop
July 31st, 2021
Verified site experience
• Previous review

Date of experience: July 31, 2021

Thumbnail of user josephd1619
California
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

Easy website to use, good price and the delivery was fast

Reason I chose this business:

Mechanic recommened it

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user tamaral217
Montana
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

It was good. Easy to navigate website and order came promptly.

Reason I chose this business:

Internet search

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user jims806
Ohio
1 review
0 helpful votes
  • Send Message
December 20th, 2021
Verified purchase
• Updated review

Excellent shopping experience, easy ordering, fast shipping

Reason I chose this business:

Ease of use

Value
Shipping
Quality

Date of experience: December 20, 2021

Website and customer support people (Porter) are excellent
November 20th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Tire availability

Date of experience: November 20, 2019

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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