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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26853

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,213
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,765 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,177)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user justink333
Ohio
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Easy to order online and had a quick delivery time.

Reason I chose this business:

Better prices than in store and I’ve used TR in the past with no issues.

Reason I chose this product:

Because the michelin ps4s were out of my price range :(

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user charlesl1094
Arkansas
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

I've been a Tire Rack customer for several decades and they have always delivered as promised.

Reason I chose this business:

Price and they usually have the product I am shopping for.

Reason I chose this product:

In the case of the tire I bought, prior experience with the product.

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user garyd1222
North Carolina
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Was quick and easy………………………………………………………,,,………………..

Reason I chose this business:

Employee Discount

Value
Shipping
Quality

Date of experience: December 6, 2022

Thumbnail of user benw929
Georgia
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Very easy to place an order & had what we needed in stock

Reason I chose this business:

Great service

Reason I chose this product:

Needed a specific tire

Value
Shipping
Quality

Date of experience: August 30, 2021

Very easy to place an order & had what we needed in...
August 24th, 2021
Verified site experience
• Previous review

Very easy to place an order & had what we needed in stock

Date of experience: August 24, 2021

Thumbnail of user michaelp1512
Illinois
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Thank you again. Website easy to browse through and find what I'm looking for.

Reason I chose this business:

It was the only place I could find the tires I wanted.

Reason I chose this product:

Used previously and am satisfied with quality of brand.

Shipping
Quality

Date of experience: August 30, 2021

Thank you again
November 19th, 2019
Verified site experience
• Previous review
Reason I chose this business:

It was the only place I could find the tires I wanted and the cost was very respectable

Date of experience: November 19, 2019

Thumbnail of user benjaminw205
Nevada
3 reviews
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Tire Rack site is easy to use, has good information if you need it, and always works!

Reason I chose this business:

Prior happy customer!

Value
Shipping
Quality

Date of experience: August 31, 2021

Tire Rack site is easy to use, has good information...
August 25th, 2021
Verified site experience
• Previous review

Tire Rack site is easy to use, has good information if you need it, and always works!

Reason I chose this business:

Prior happy customer!

Date of experience: August 25, 2021

Thumbnail of user johnm6558
Pennsylvania
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

Ordered tires received them 3 days later. Great service

Date of experience: January 21, 2021

Thumbnail of user jenniferw1981
California
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Easy, timely, professional, good product and price

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user brianf1306
Georgia
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Excellent buying experience.no issues. Great shipping

Value
Shipping
Quality

Date of experience: August 31, 2021

Excellent buying experience
August 24th, 2021
Verified site experience
• Previous review

Date of experience: August 24, 2021

Thumbnail of user corwinn1
California
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Fast and simple ordering. Very speedy delivery. Good prices.

Date of experience: January 20, 2021

Thumbnail of user ronniet46
Pennsylvania
1 review
0 helpful votes
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December 5th, 2022
Verified purchase
• Updated review

Quick and convenient. Could they send installers also?

Reason I chose this business:

Repeat customer love the ease of ordering through Tire Rack

Value
Shipping
Quality

Date of experience: December 5, 2022

Love it
October 19th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Loyal customer for years

Date of experience: October 19, 2020

Thumbnail of user gregf312
Massachusetts
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Tires were in stock and delivered the next day! Fantastic!

Reason I chose this business:

Great prices, great selection, fast shipping

Reason I chose this product:

Reputation and customer feedback

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user josephc2761
Hawaii
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Friendly and knowledgeable salesperson. Thanks. Delivery was fast

Reason I chose this business:

Fast delivery

Value
Shipping
Quality

Date of experience: February 22, 2022

Thumbnail of user markr1686
California
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase
• Updated review

Easy to use, rebates easily accessible, great selection.

Reason I chose this business:

Ease of purchase from my last purchase and selection of tires available.

Value
Shipping
Quality

Date of experience: December 5, 2022

Set of Goodyear Tires
April 6th, 2022
Verified purchase
• Previous review

Process was surprisingly easy, price was the best I could find, tire were available for quick delivery, and partner installation service was with a good, local company.

Reason I chose this business:

Overall price, tire availability, free shipping to local installer.

Value
Shipping
Quality

Date of experience: April 6, 2022

Thumbnail of user kimberlyt479
New York
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Super fast delivery. Easy ordering. Just had tires put on so too soon for a review

Date of experience: January 20, 2021

Thumbnail of user herbertm112
Arkansas
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Always a pleasure dealing with Tire Rack...good product, great price, and in stock.

Reason I chose this business:

Repeat customer.

Value
Shipping
Quality

Date of experience: December 6, 2022

Thumbnail of user bassw
Missouri
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Great site - recommend for quality product, fair price, and easy shopping experience

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user meshiaw1
Tennessee
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Awesome customer service, speedy delivery, great availability in tire brands and sizes.

Date of experience: January 20, 2021

Thumbnail of user ericw1624
Arizona
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Not a big fan of your woke employees pictures you provide.

Reason I chose this business:

Nothing special

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user davidl3632
California
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Easy to find what I need in first tier automotive supplies/parts/tires.

Reason I chose this business:

Pastexperiences have made mea returning customer. Over and over.

Reason I chose this product:

PIAA makes the best of silicon wiper blades.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user alanm842
Indiana
2 reviews
0 helpful votes
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February 21st, 2022
Verified purchase
• Updated review

The process was easy since I had purchased 4 tires only 2 months prior.

Reason I chose this business:

Replacement for a damaged tire

Value
Shipping
Quality

Date of experience: February 21, 2022

Miata
December 21st, 2021
Verified purchase
• Previous review

Reviewing the tires and placing the order was seamless.

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user tiffanya279
Florida
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

The tires shipped fast and fit my car perfect, will be buying again.

Reason I chose this business:

They're the best!

Reason I chose this product:

Needed new tires

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user bruceb1442
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

I have always enjoyed the good service from Tire Rack.

Reason I chose this business:

Good purchase experience and prices in the past.

Value
Shipping
Quality

Date of experience: December 5, 2022

Thumbnail of user jessicas2284
Texas
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Good experience over all. I have come to expect nothing less.

Reason I chose this business:

Chosen in the past. Able to choose the tires I want and keep the shops honest

Reason I chose this product:

Best in class for the size.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user tylerb706
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

Easy to use site. Usually cheapest price for tires.

Reason I chose this business:

Cheapest place for tires. Free shipping.

Value
Shipping
Quality

Date of experience: September 23, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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