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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26853

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,213
Neutral
157
Negative
95
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Instant Feedback

469,765 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,177)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user jimmyg131
Pennsylvania
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Perfect and smooth an excellent experience I'll do it again for sure

Date of experience: January 20, 2021

Thumbnail of user jamesb2403
Georgia
2 reviews
0 helpful votes
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February 20th, 2022
Verified purchase

All specs were available. Selection process was great

Reason I chose this business:

Have bought from Tire Rack before and got my order super fast.

Value
Shipping
Quality

Date of experience: February 20, 2022

Thumbnail of user mariar1280
California
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

My tires arrived the next day! Super easy and fast. Will use over Costco again.

Date of experience: January 20, 2021

Thumbnail of user robertm6768
New York
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Found the tires I wanted in stock, with fast, free shipment.

Reason I chose this business:

Cost and availability

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user deannab247
New York
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Easy shopping. Price is right, best I could find on these tires.

Reason I chose this business:

Best prices

Reason I chose this product:

I have purchased this brand before and am very pleased with them

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user donnaf706
Connecticut
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

Fast and friendly use for the system to put order in

Date of experience: January 19, 2021

Thumbnail of user adamf728
California
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Low price. Easy service. I recommend these tires for all year! If you like drive off pavement

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user samuelk192
Montana
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Easy, simple, trustworthy and this wants me to have 50 characters

Reason I chose this business:

Ease, price, coincidence in service

Value
Shipping
Quality

Date of experience: August 31, 2021

Easy, simple, trustworthy
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease, price, coincidence in service

Date of experience: August 24, 2021

Thumbnail of user johnk1816
New York
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Very pleased with service Tire Rack offers. Been a customer for several years.

Reason I chose this business:

Initially due to pricing.

Reason I chose this product:

Research/reading/ratings

Value
Shipping
Quality

Date of experience: August 31, 2021

Excellent experience
March 11th, 2020
Verified site experience
• Previous review

Date of experience: March 11, 2020

Thumbnail of user victoro133
South Dakota
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Everything went well, first I order wheels then months later tires

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user jonathanf271
Texas
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Was great! Tires are awesome, fast delivery, easy site to navigate. Thank you.

Date of experience: January 17, 2021

Thumbnail of user naiomir1
Rhode Island
2 reviews
0 helpful votes
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January 19th, 2021
Verified purchase

Next day shipping, life saver! Using this site for future needs

Date of experience: January 19, 2021

Thumbnail of user chads400
South Carolina
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Easy and fast. Many options to choose from. Love the actual customer feedback.

Reason I chose this business:

Great past experiences

Reason I chose this product:

Price and availability.

Value
Shipping
Quality

Date of experience: August 30, 2021

Easy and fast
July 18th, 2020
Verified site experience
• Previous review

Easy and fast. Many options to choose from. Love the actual customer feedback.

Reason I chose this business:

Great past experiences

Date of experience: July 18, 2020

Thumbnail of user clayw87
Canada
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

From researching, selecting to checkout and shipping it was a very smooth process.

Reason I chose this business:

The tires I wanted weren't available locally.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user benjaminb461
Georgia
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Easy very affordable and expert tire change with other services ar discounted prices

Tires were delivered separately

Reason I chose this product:

Price and free shipping no hassle

Service
Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user andrewm1390
Maryland
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Found the tires I wanted at a good price. Shipping was much faster than expected

Reason I chose this business:

Best place to look for tires

Value
Shipping
Quality

Date of experience: August 29, 2021

Found the tires I wanted at a good price
January 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best place to look for tires

Date of experience: January 27, 2021

Thumbnail of user alih324
Pennsylvania
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Great communication, super quick shipping and delivery. Highly recommend.

Date of experience: January 20, 2021

Thumbnail of user christopherb2061
Tennessee
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Super easy to navigate and find what I needed quickly!

Reason I chose this business:

I have had multiple friends and family use tire rack in the last.

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user valeriek159
Pennsylvania
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Very good and efficient arrived before the scheduled due date

Date of experience: January 20, 2021

Thumbnail of user shaek6
Louisiana
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

Paul was extremely helpful, tires received on time!

Date of experience: January 19, 2021

Thumbnail of user sapphirea2
Louisiana
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Got my order all the way in Hawaii 2 days after it was placed!

Date of experience: January 17, 2021

Thumbnail of user vinces85
Iowa
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Delivered with no problems. Fast service. Received in 2 days.

Date of experience: January 17, 2021

Thumbnail of user josev494
California
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

Easy to order, people very helpful can't beat their prices.

Reason I chose this business:

I’ve been buying from this company for the last seven years.

Reason I chose this product:

Following the recommendation according to the brand and car model.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user eliseop9
New York
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

Very clear information and easy to navigate website, helpful chatting staff

Reason I chose this business:

Ease of purchasing all my items together and already assembled... rims, tires & sensors

Service
Value
Shipping
Quality

Date of experience: December 5, 2022

Thumbnail of user christopherm1643
New York
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Website is easy to navigate and provides good info

Reason I chose this business:

Installer recommended to match existing tires

Reason I chose this product:

I needed to replace a tire after a puncture. I also realized that my other front tire was worn enough to need replacing and decided to do both at the same time. The rears we're still ok for now, but I'll probably order the matching tires after the winter.

Value
Shipping
Quality

Date of experience: August 29, 2021

Website is easy to navigate and provides good info
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Installer recommended to match existing tires

Date of experience: August 22, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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