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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26853

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,212
Neutral
157
Negative
95
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Instant Feedback

469,761 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,176)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user paulk1531
North Carolina
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Very satisfied. Would gladly shop from them again.

Reason I chose this business:

Positive experiences in the past.

Reason I chose this product:

Great info pre-purchase. Good prices. Great service. Enough said.

Value
Shipping
Quality

Date of experience: August 29, 2021

Very satisfied
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Positive experiences in the past.

Date of experience: August 23, 2021

Thumbnail of user susana1972
Nevada
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Great customer service, they answered all my questions will buy again

Reason I chose this business:

My husband suggested

Service
Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user markl2000
New Jersey
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Very easy and was surprise on how quick the tire came in

Value
Shipping
Quality

Date of experience: August 29, 2021

Thumbnail of user gerhardr17
New Jersey
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Great Price many options, incredible fast shipment

Reason I chose this business:

Price, selection, service

Reason I chose this product:

Price, reviews and high expectations!

Value
Shipping
Quality

Date of experience: August 30, 2021

Great Price many options!
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, selection, service

Date of experience: August 24, 2021

Thumbnail of user stewartg60
New York
2 reviews
0 helpful votes
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August 13th, 2022
Verified purchase

It was a simple and quick process. I would definitely recommend using tire rack

Reason I chose this business:

Watching F1

Value
Shipping
Quality

Date of experience: August 13, 2022

Thumbnail of user codyh157
Alabama
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Satisfied. Please enter at least 50 characters *******

Reason I chose this business:

Ease of use

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user kevink2245
Rhode Island
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Bernie was very helpful with the winter tire package suggestions. Thanks

Reason I chose this business:

I've been a customer of Tire Rack for 25 years.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user jackh794
Texas
3 reviews
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Very easy, great confirmation of right tire(s). Putt in three vehicle selected OEM and done

Reason I chose this business:

Dependable service

Value
Shipping
Quality

Date of experience: August 29, 2021

Very easy, great confirmation of right tire(s)
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Dependable service

Date of experience: August 23, 2021

Thumbnail of user lisab4044
Maryland
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

All good from start to finish. Would definitely recommend!

Reason I chose this business:

Recommendation from mechanic

Value
Shipping
Quality

Date of experience: August 13, 2022

Thumbnail of user arthurr186
Pennsylvania
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Simple and effective ordering process. Very fast shipping

Reason I chose this business:

Price and technical assistance

Reason I chose this product:

Needed new tires; Tirerack had good selection and confirmed size and tire type required for my vehicle.

Value
Shipping
Quality

Date of experience: August 30, 2021

Simple and effective ordering process
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and technical assistance

Date of experience: August 24, 2021

Thumbnail of user lizad46
Texas
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Nice shopping, was delivered fast but mobile installer needs improvement.

Reason I chose this product:

Availability

Value
Shipping
Quality

Date of experience: August 30, 2021

Nice shopping
August 24th, 2021
Verified site experience
• Previous review

Date of experience: August 24, 2021

Thumbnail of user jimw1204
Tennessee
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Fast, easy, and 50 characters plus an few spaces to make up this stupid survey

Reason I chose this business:

Porsche N2 spec availability

Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user dianah1013
Maine
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

It was easy, I'm just praying now that I get my rebate

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user jamesm4462
New York
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Excellent service! Very happy with the entire experience.

Reason I chose this business:

Ease of purchase and information available

Reason I chose this product:

Price and availability

Value
Shipping
Quality

Date of experience: August 30, 2021

Excellent service!
March 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease of purchase and information available

Date of experience: March 12, 2021

Thumbnail of user christ1053
Massachusetts
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Great selection & recommendations, reviews, ratings, and details!

Reason I chose this business:

History of great experience!

Reason I chose this product:

Best all season ratings!

Value
Shipping
Quality

Date of experience: August 30, 2021

Great selection & recommendations!
August 23rd, 2021
Verified site experience
• Previous review

Date of experience: August 23, 2021

Thumbnail of user jareda82
Texas
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase
• Updated review

Everything about ordering on tire rack is really quick and easy.

Reason I chose this business:

Loyal customer

Reason I chose this product:

Tire quality & Price

Value
Shipping
Quality

Date of experience: August 30, 2021

Quick and easy
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Loyal customer

Date of experience: August 24, 2021

Thumbnail of user kobeb22
Missouri
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

Tires were fine, arrived at firestone within the same week of ordering.

Date of experience: January 18, 2021

Thumbnail of user beverlyh369
Beverly V.
Texas
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Finding the exact tire size for my vehicle was made easy.

Reason I chose this business:

Tire Rack has tire brands that I couldn't find anywhere in my area.

Reason I chose this product:

I love the aggressive look of the tire.

Value
Shipping
Quality

Date of experience: August 29, 2021

Thumbnail of user lavorisf
Nevada
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

Everything was great! I received my tire in a timely manner.

Date of experience: January 19, 2021

Thumbnail of user johnb7308
Georgia
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Great service like always place an order shows up at your door step.

Reason I chose this business:

Fast delivery most tires are in stock used to be best price however tire manufacturers have got greedy as of late and fix the price for most of us so called little guys.

Reason I chose this product:

My favorite race tire

Value
Shipping
Quality

Date of experience: August 29, 2021

Thumbnail of user sethb466
Rhode Island
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Tires are cheaper and get here quicker than any other site... reliable on time delivery

Date of experience: January 16, 2021

Thumbnail of user antwaunj
Tennessee
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

Excellent as always. Tires delivered fast and on time without any damages.

Date of experience: January 19, 2021

Thumbnail of user duanet48
Texas
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Friendly customer service at a good price and prompt delivery.

Reason I chose this business:

Easy ordering with good price.

Reason I chose this product:

Really like toyo tires ride.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user bernardw121
Pennsylvania
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Searched tire type, then options. Choose best choice based on reviews and price.

Reason I chose this business:

Ease of use, great tools to compare.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user davidl2956
California
1 review
0 helpful votes
  • Send Message
January 18th, 2021
Verified purchase

Pretty fast delivery. Tires is exact what I ordered. Will buy again.

Date of experience: January 18, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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