• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2977
  • Value
    26318
  • Shipping
    26280
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,195
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,738 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,159)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user davidm8402
New York
2 reviews
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

Ample product info for comparison. Ease of site navigation. Fast accurate delivery

Reason I chose this business:

Better product selection than local options

Value
Shipping
Quality

Date of experience: November 3, 2022

Thumbnail of user theresad596
North Carolina
1 review
0 helpful votes
  • Send Message
October 22nd, 2022
Verified purchase

I used your years ago and can't beat the prices or quality thank you

Value
Shipping
Quality

Date of experience: October 22, 2022

Thumbnail of user andrews1456
Minnesota
1 review
0 helpful votes
  • Send Message
January 15th, 2021
Verified purchase

Everything was on-time, well-communicated and helpful. A very good experience.

Date of experience: January 15, 2021

Thumbnail of user gregoryp556
Arizona
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

No option to record trailer tires... system assumes a vehicle

Reason I chose this business:

Delivery time and product

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user vees90
Florida
1 review
0 helpful votes
  • Send Message
January 15th, 2021
Verified purchase

Sent directly to the Firestone I chose. Very fast, great price

Date of experience: January 15, 2021

Thumbnail of user georgeb1916
Maryland
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

Ordering on line and receiving my new tires with timely shipping was Easy.

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user lilianaf16
New York
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase
• Updated review

Fast and easy shopping with many options to choose from

Good but installer did not meet expectations
Some type of reimbursement would help the waste of time by pep boys unprofessional ways of time

Reason I chose this business:

Great prices, but installer was extremely unprofessional

Service
Value
Shipping
Quality

Date of experience: August 28, 2021

Fast and easy
August 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great prices

Date of experience: August 17, 2021

Thumbnail of user markd2240
Rhode Island
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase

Received a call to verify my order before shipping out. Good customer service.

Reason I chose this business:

Previous customer

Reason I chose this product:

Closeout sale

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user cjb52
Alaska
1 review
0 helpful votes
  • Send Message
January 18th, 2021
Verified purchase

Great service and fast delivery what else could you ask for.

Date of experience: January 18, 2021

Thumbnail of user joshuah932
Missouri
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

User friendly website, easy to shop and compare. Fast free delivery

Reason I chose this business:

Selection and price

Value
Shipping
Quality

Date of experience: November 3, 2022

Thumbnail of user duyt6
California
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase

Fast delivery great products, like customer reviews

Reason I chose this business:

Always been using tire rack

Reason I chose this product:

Product reviews

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user mikem3682
Ohio
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase
• Updated review

Great prices fast shipping I buy all
My tires from tire rack

Value
Shipping
Quality

Date of experience: August 10, 2022

Excellent online help and the best tire prices anywhere
August 10th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best prices and service

Date of experience: August 10, 2022

Thumbnail of user patrickg711
Connecticut
1 review
0 helpful votes
  • Send Message
February 18th, 2022
Verified purchase

I dislike how tirerack regulates the installation.

Reason I chose this business:

I got a puncture while within the road hazard protection window, I need to use Tire Rack in order to replace the tire under the claim.

Service
Value
Shipping
Quality

Date of experience: February 18, 2022

Thumbnail of user kend178
Wisconsin
1 review
0 helpful votes
  • Send Message
February 19th, 2022
Verified purchase
• Updated review

Technically excellent, priced right, user friendly

Value
Shipping
Quality

Date of experience: February 19, 2022

Always first rate
November 13th, 2019
Verified site experience
• Previous review

Date of experience: November 13, 2019

Thumbnail of user mojtabas2
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase
• Updated review

Great experience, well organized website and good selections

Reason I chose this business:

Previous experience

Reason I chose this product:

I had previously used Continental on my car.
They were made in France. I am happy with what I got.

Value
Shipping
Quality

Date of experience: August 28, 2021

Great experience, well organized website and good selections
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous experience

Date of experience: August 22, 2021

Thumbnail of user danielb1516
Colorado
1 review
0 helpful votes
  • Send Message
January 15th, 2021
Verified purchase

Just what I wanted, for a great price and quick delivery.

Date of experience: January 15, 2021

Thumbnail of user muratd6
California
1 review
0 helpful votes
  • Send Message
January 15th, 2021
Verified purchase

I found my parts on good price and you guys shipped it really fast.

Date of experience: January 15, 2021

Thumbnail of user paulc1681
California
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

TireRack always delivers part on time or earlier. Their service is first rate.

Date of experience: January 17, 2021

Thumbnail of user gb243
Georgia
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase

Tired arrived within a few days. Having the Affirm payment plan really saved us on truck tires

Reason I chose this business:

Convenience and pricing

Reason I chose this product:

Overall better price

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user williet72
Maryland
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase
• Updated review

It has been quite easy and straightforward. Very simple

Reason I chose this business:

Used previously

Reason I chose this product:

Needed to match tires

Value
Shipping
Quality

Date of experience: August 28, 2021

It has been quite easy
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used previously

Date of experience: August 22, 2021

Thumbnail of user josephv616
New York
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase

Overall good experience, I like how tire rack has a comparison for different tires.

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user wayneg421
Florida
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

Your website is spectacular... super easy to follow.

Reason I chose this business:

Great price easy to use website free shipping and hazard

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user williamf1573
Indiana
1 review
0 helpful votes
  • Send Message
February 19th, 2022
Verified purchase
• Updated review

Outstanding! Would recommend to anyone else needing tires.

Reason I chose this business:

Quality of service.

Value
Shipping
Quality

Date of experience: February 19, 2022

Business Owner
January 29th, 2022
Verified purchase
• Previous review

Experience was excellent! Will recommend to others. Easy process.

Value
Shipping
Quality

Date of experience: January 29, 2022

Thumbnail of user davec687
California
1 review
0 helpful votes
  • Send Message
January 16th, 2021
Verified purchase

Placed an order on Monday, tires were delivered to my door Wednesday. Excellent service and price

Date of experience: January 16, 2021

Thumbnail of user pettyf1
Georgia
3 reviews
0 helpful votes
  • Send Message
October 21st, 2022
Verified purchase

Great variety of products, very easy to order. Good quality for the price.

Reason I chose this business:

I have purchased something from you all before. I was very satisfied.

Value
Shipping
Quality

Date of experience: October 21, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?