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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26317
  • Shipping
    26279
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,177
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,720 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,141)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user davidm6081
Colorado
3 reviews
0 helpful votes
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November 2nd, 2022
Verified purchase

I think sales tax should be based on where you live not wear the installer is

Reason I chose this business:

Used before with success

Service
Value
Shipping
Quality

Date of experience: November 2, 2022

Thumbnail of user sarahg1735
Michigan
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Test info for tires very helpful. Ordering and choosing my preferred installer/garage was also easy

Reason I chose this business:

Recommended by family member last time, had good experience so came back

Value
Shipping
Quality

Date of experience: November 2, 2022

Thumbnail of user sabrinaj70
South Carolina
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

Everything was super easy and very satisfied! Will definitely use again in the future.

Date of experience: January 17, 2021

Thumbnail of user davidm8399
New York
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Perfect. Excellent. Efficient. Selection. Free shipping

Reason I chose this business:

Choice, selection process, price, free shipping

Value
Shipping
Quality

Date of experience: November 2, 2022

Thumbnail of user derrylr
Georgia
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase
• Updated review

Very good experience no issues with customer service or the product.

Reason I chose this business:

Prior customer

Value
Shipping
Quality

Date of experience: November 2, 2022

Great product!
February 25th, 2021
Verified purchase
• Previous review

Great service

Reason I chose this business:

Shop before.

Reason I chose this product:

Great price.

Value
Shipping
Quality

Date of experience: February 25, 2021

Great service
February 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Shop before

Date of experience: February 18, 2021

Thumbnail of user estrellan4
New York
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Incredible experience. Will not change future orders.

Reason I chose this business:

Most convenient

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user eddier565
Florida
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Very easy and convenient! Tires were shipped straight to the installer.

Reason I chose this business:

Bought tires once before from Tire Rack

Value
Shipping
Quality

Date of experience: June 13, 2022

Thumbnail of user mahlong11
Missouri
3 reviews
0 helpful votes
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June 14th, 2022
Verified purchase

Website easy to navigate. Great prices. Fast checkout.

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user josel876
Ohio
2 reviews
0 helpful votes
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October 3rd, 2022
Verified purchase
• Updated review

Excellent. I would recommend your company to my friends and they will appreciate it just like me.

Reason I chose this business:

I'm a repeated customer.

Value
Shipping
Quality

Date of experience: October 3, 2022

Quick and simple
May 14th, 2022
Verified site experience
• Previous review

Quick and simple. Excellent!

Date of experience: May 14, 2022

Thumbnail of user briceh31
Connecticut
1 review
0 helpful votes
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October 11th, 2022
Verified purchase
• Updated review

Easy to navigate and found what I needed at fair prices

Reason I chose this business:

Pricing and information and reviews

Value
Shipping
Quality

Date of experience: October 11, 2022

Easy to navigate and find what I needed fair prices
October 11th, 2022
Verified site experience
• Previous review

Date of experience: October 11, 2022

Thumbnail of user davidp2693
Florida
1 review
0 helpful votes
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June 13th, 2022
Verified purchase
• Updated review

We have used TireRack many times. Always works great.

Value
Shipping
Quality

Date of experience: June 13, 2022

I always use Tire Rack
February 8th, 2021
Verified site experience
• Previous review

I always use Tire Rack. Fast and accurate

Reason I chose this business:

You are my go-to

Date of experience: February 8, 2021

Thumbnail of user joshuam831
Texas
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Quick and easy. They had the tires I wanted at a good price.

Reason I chose this business:

Payment plan

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user matthewa598
Pennsylvania
2 reviews
0 helpful votes
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June 14th, 2022
Verified purchase

Easy to use web site and comparison tool. Nice chart comparing all the different tires.

Reason I chose this business:

Recommended by Honda of Seattle part person

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user stephenp945
Texas
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase
• Updated review

Great selection of wheels and tires in stock with quick shipping

Reason I chose this business:

Wheels in stock and great selection

Reason I chose this product:

Look aggressive and great price

Value
Shipping
Quality

Date of experience: September 2, 2021

Great selection
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wheels in stock and great selection

Date of experience: August 26, 2021

Thumbnail of user shawnj163
Delaware
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase
• Updated review

Great service, awesome price for close out deal thanks tire rack!

Reason I chose this business:

Close out deals

Value
Shipping
Quality

Date of experience: December 21, 2021

Website has glitches, vague as to how my order is completed,...
December 19th, 2021
Verified site experience
• Previous review

Website has glitches, vague as to how my order is completed, I guess I will find out

Reason I chose this business:

Prices, close out deals

Date of experience: December 19, 2021

Thumbnail of user robertm7047
Georgia
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Quick and easy ordering. Mobile installation excellent.

Reason I chose this business:

Assistance in choosing tires.

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user hughs143
New York
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Good decision making tool. Plenty of options. Very positive.

Reason I chose this business:

Good decision making tool. Plenty of options.

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user ellenk63
Illinois
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

Repeat customer because of user friendly site, good prices, and fast, free shipping.

Reason I chose this business:

Same reason as above.

Value
Shipping
Quality

Date of experience: June 14, 2022

Easy to order!
September 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, reviews helpful

Date of experience: September 15, 2021

Thumbnail of user jamalh35
Mississippi
1 review
0 helpful votes
  • Send Message
October 11th, 2022
Verified purchase
• Updated review

Easy. Helpful. Responsive. Road hazard. Great delivery time.

Reason I chose this business:

Road Hazard.

Value
Shipping
Quality

Date of experience: October 11, 2022

Extremely easy
September 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Extremely easy.

Date of experience: September 7, 2021

Thumbnail of user williams4413
Florida
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

I've been told these tires were out of stock so I sure hope you can supply one for me.

Reason I chose this business:

I googled Goodyear tires and was directed here.

Value
Shipping
Quality

Date of experience: December 22, 2021

Thumbnail of user sencers
New York
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

The tires came in very fast. Good experience all over.

Reason I chose this business:

They've always been a good seller

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user edwind153
Illinois
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Helped me make a well informed decision on my tires.

Reason I chose this business:

Used before - everything worked out fine - so I am back!

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user williamv787
Indiana
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Easy to use the site. Product was exactly as described. And really quick turnaround!

Reason I chose this business:

Price and convenience

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user anthonye669
Colorado
2 reviews
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase
• Updated review

Purchased tires in the past and love Tire Rack system

Reason I chose this business:

Past customer

Value
Shipping
Quality

Date of experience: October 3, 2022

Tires for Toyota
September 25th, 2021
Verified purchase
• Previous review

First time buyer no stress from sales people made a appointment in and out in one hour.

Reason I chose this business:

Different change

Value
Shipping
Quality

Date of experience: September 25, 2021

Thumbnail of user justind413
Virginia
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase
• Updated review

I honestly love Tire Rack. Best selection. Great prices. And shipped free to my house?! A+

Reason I chose this business:

Great tire selection at great prices. Easy ordering.

Reason I chose this product:

High ratings, including high user ratings, at a good price.

Value
Shipping
Quality

Date of experience: September 1, 2021

You guys make it easy
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great tire selection at great prices. Easy ordering.

Date of experience: August 24, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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