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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26316
  • Shipping
    26278
  • Quality
    26850

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,160
Neutral
155
Negative
95
View ratings trends

Instant Feedback

469,691 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,122)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user sherryb280
Florida
2 reviews
0 helpful votes
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October 31st, 2021
Verified purchase

Great Shopping Experience so far delivered on time

Reason I chose this business:

My Girlfriend shared the website to me

Service
Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user alexanders442
Florida
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Second time ordering. Has been a great experience.

Reason I chose this business:

Price and type of tire.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user teresaa508
California
2 reviews
0 helpful votes
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April 13th, 2022
Verified purchase

Very easy to complete this task with the least amount of effort.

Reason I chose this business:

Our Son, Mike Adams, bought tires from you and was very satisfied.

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user francescac86
Virginia
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Site works well. I like being able to compare tires.

Reason I chose this business:

Price and amount of time in business.

Value
Shipping

Date of experience: November 1, 2021

Thumbnail of user deana209
Tennessee
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Items in stock and fast shipped, just as expected,...

Reason I chose this business:

Tires in stock

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user eduardoa155
California
1 review
0 helpful votes
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April 13th, 2022
Verified purchase

Friendly use and actually got recommendations from customer service

Reason I chose this business:

Was the first one in the internet

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user markb3442
Georgia
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Easy ordering. Customer service was great answering my questions by email.

Reason I chose this business:

I have great service and experience in the past from Tire Rack.

Service
Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user edwardr219
North Carolina
1 review
0 helpful votes
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April 13th, 2022
Verified purchase
• Updated review

Very user friendly. I'm 63 years old and have never bought tires anywhere else but Tire Rack.

Reason I chose this business:

Have used them in the past.

Value
Shipping
Quality

Date of experience: April 13, 2022

Great experience!
November 28th, 2019
Verified site experience
• Previous review

Great experience! Very user friendly!

Reason I chose this business:

I never buy tires from anyone else

Date of experience: November 28, 2019

Thumbnail of user joshs623
Utah
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

I like how the site walks me through pairing tires with my new wheels.

Reason I chose this business:

I have a Firestone Complete Auto Care credit card.

Service
Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user brians2398
Pennsylvania
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Relatively quick and easy ordering; competitive price

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user michaela3234
Colorado
1 review
0 helpful votes
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November 1st, 2021
Verified purchase
• Updated review

Great selection. Easy checkout. Good instructional on tire types.

Reason I chose this business:

Not sure when I'll get to installing these but I wanted to get them before I really need to

Value
Shipping
Quality

Date of experience: November 1, 2021

Groovy Tire selection
August 20th, 2021
Verified site experience
• Previous review

Date of experience: August 20, 2021

Thumbnail of user jamesf2058
Maryland
1 review
0 helpful votes
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April 13th, 2022
Verified purchase
• Updated review

Excellent! Great products and right on time delivery!

Reason I chose this business:

Use all the time!

Value
Shipping
Quality

Date of experience: April 13, 2022

Very easy to view and order tires!
December 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I have used Tire Rack many times in the past!

Date of experience: December 30, 2020

Thumbnail of user ryanw340
South Carolina
2 reviews
0 helpful votes
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November 2nd, 2021
Verified purchase
• Updated review

Easy, quick, efficient, effective, accessible. Excellent experience.

Reason I chose this business:

I always come to tire rack first.

Value
Shipping
Quality

Date of experience: November 2, 2021

Best Experience
September 22nd, 2021
Verified purchase
• Previous review

Excellent and easy. Quick delivery. Good shopping experience.

Reason I chose this business:

Repeat customer.

Value
Shipping
Quality

Date of experience: September 22, 2021

Easy
February 1st, 2020
Verified site experience
• Previous review

Date of experience: February 1, 2020

Thumbnail of user jenniferj1814
Wyoming
1 review
0 helpful votes
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April 13th, 2022
Verified purchase

Easy to navigate and found my tires quickly. Decent pricing.

Reason I chose this business:

Best pricing

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user enriquev68
Florida
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Thanks for having these in stock - please get more!

Reason I chose this business:

Because they had the best price for the exact tire that I wanted. The FireHawk Indy 500

Value
Shipping
Quality

Date of experience: November 29, 2022

Thumbnail of user gregorym869
California
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Easy Navigating. Tires will be installed tomorrow.

Reason I chose this business:

Overall Price and service

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user andrewh1595
Illinois
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Quick, easy and lots of test data information to help make the best decision.

Reason I chose this business:

I had a gift certificate and it was convenient.

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user ariab147
New York
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Selections, competitive pricing, and most of all, TR's testing results.

Reason I chose this business:

Have been using Tire Rack for about 20 years. Unless it's an emergency, always used TR.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user peters1983
Pennsylvania
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

Very easy to navigate. Got all the information I needed right away.

Reason I chose this business:

I have purchased tires from you before.

Value
Shipping
Quality

Date of experience: October 16, 2021

Thumbnail of user christopherr1083
Missouri
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

I called and Charley was helpfully with my questions.

Reason I chose this business:

These tires were recommended from a fellow q50 owner and I can't wait to drive with them.

Value
Shipping
Quality

Date of experience: March 30, 2022

Thumbnail of user randallf98
New York
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Dealt with Tire Rack for many years. Never been let down.

Service
Value
Shipping
Quality

Date of experience: October 17, 2021

Thumbnail of user daniela1236
Texas
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Easy and fast received the tires a lot quicker than I expected

Value
Shipping
Quality

Date of experience: October 14, 2021

Thumbnail of user jamesb2338
New York
2 reviews
0 helpful votes
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October 17th, 2021
Verified purchase
• Updated review

Easy to order and professional website, with any tire that you need available...

Reason I chose this business:

Previously ordered without any issues whatsoever. All Good With Tire Rack!

Value
Shipping
Quality

Date of experience: October 17, 2021

Easy to maneuver within the website
December 3rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Previous positive experience

Date of experience: December 3, 2019

Thumbnail of user juanr682
Delaware
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Easy to use and quick turn around, amazing experience

Reason I chose this business:

Easy process

Value
Shipping
Quality

Date of experience: March 29, 2022

Thumbnail of user lons44
Arizona
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Great selection of quality products, Received order in 2 days!

Value
Shipping
Quality

Date of experience: October 14, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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