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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26314
  • Shipping
    26276
  • Quality
    26848

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,145
Neutral
155
Negative
94
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Instant Feedback

469,664 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,106)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user josef473
Texas
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Good prices…………………………………………………………………………………………………..

Service
Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user andreso58
New York
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

All quick & accurate for replacing a flat tire at home

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: December 13, 2022

Thumbnail of user frankn438
Ohio
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

It went smoothly and the website was easy to navigate.

Date of experience: January 26, 2021

Thumbnail of user brandonb1374
Georgia
1 review
0 helpful votes
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August 16th, 2022
Verified purchase
• Updated review

Good site easy to use very timely delivery I definitely recommend and will be using them again

Value
Shipping
Quality

Date of experience: August 16, 2022

Good site easy to use
August 7th, 2022
Verified site experience
• Previous review

Date of experience: August 7, 2022

Thumbnail of user aaronr53
Pennsylvania
2 reviews
0 helpful votes
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February 25th, 2022
Verified purchase

Great prices. Multiple choices very fast shipping!

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user spencerd58
Florida
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Excellent Service, delivery was on time and at my doorsteps.

Date of experience: January 25, 2021

Thumbnail of user sarkism2
Florida
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Great, super easy! Would like to see a little Fresher Date Code, otherwise Perfect!

Reason I chose this business:

Price, availability

Value
Shipping
Quality

Date of experience: September 4, 2021

Great, super easy!
August 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, availability

Date of experience: August 29, 2021

Thumbnail of user fredl233
New Jersey
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Pleased with you folks in the past. Best price I've found agree

Reason I chose this business:

Price, customer service convience

Reason I chose this product:

Tsystemire rack rating

Value
Shipping
Quality

Date of experience: September 4, 2021

Pleased with you folks in the past. Best price I've...
August 29th, 2021
Verified site experience
• Previous review

Pleased with you folks in the past. Best price I've found

Reason I chose this business:

Price, customer service

Date of experience: August 29, 2021

Thumbnail of user matthewg894
Kansas
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

Got the rims i ordered in under a week and no damage or any issues would highly recommend.

Date of experience: January 25, 2021

Thumbnail of user volodymyrb4
California
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

Price and service on top of the market.
Thanks for everything

Date of experience: January 25, 2021

Thumbnail of user geraldd345
New York
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Fast service - Received in 3 business days of ordering

Reason I chose this business:

Referred by my salesperson at the Mercedes Dealership

Value
Shipping
Quality

Date of experience: August 18, 2022

Thumbnail of user shanec287
Pennsylvania
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

Highly recommend! Fast shipping. Lots of info on the products. Easy transaction.

Value
Shipping
Quality

Date of experience: September 4, 2021

Thumbnail of user habiba24
Pennsylvania
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Good service affordable price and much more overall I'm satisfy.

Reason I chose this business:

Ref from friend

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user johnr4018
Maryland
1 review
0 helpful votes
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October 7th, 2022
Verified purchase
• Updated review

Easy to find the right choice(s) for my specific vehicles.

Reason I chose this business:

Done business here before.

Value
Shipping
Quality

Date of experience: October 7, 2022

Continentals for my Audi.
October 7th, 2021
Verified purchase
• Previous review

Chat guy, Gil, was very helpful. Takes longer to fill out these questionnaires than to order ties.
Ordered tires on Friday. Delivered to my front door on Saturday.

Reason I chose this business:

Used Tire Rack before.

Value
Shipping
Quality

Date of experience: October 7, 2021

Thumbnail of user stevenw1423
Florida
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Easy to navigate this site and make a choice of your products.

Reason I chose this business:

Reputation and experience.

Service
Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user tylerm478
Texas
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Quick and easy shopping. Used mobile installer, great experience!

Reason I chose this business:

Great selection and prices.

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user melissah1322
Texas
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

Good, reasonable price, free shipping, quick delivery.

Reason I chose this business:

Price and availability

Reason I chose this product:

Those tires were already on my car and I like them

Value
Shipping
Quality

Date of experience: September 4, 2021

Thumbnail of user markm4883
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Fast and Easy. Excellent Company to work with. Thank you

Reason I chose this business:

Used Tire Rack before. Trouble free!

Value
Shipping
Quality

Date of experience: December 11, 2022

Thumbnail of user thomasf1127
California
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Great selection
Good articles and plenty of options

Super!

Reason I chose this business:

Quality and reputation

Reason I chose this product:

Michelin Cup 2 is to me one of the best tire out there for a sports car
Also the look is amazing

Value
Shipping
Quality

Date of experience: September 3, 2021

Great selection Good articles and plenty of options
August 28th, 2021
Verified site experience
• Previous review

Great selection
Good articles and plenty of options

Super!

Reason I chose this business:

Quality and reputation

Date of experience: August 28, 2021

Thumbnail of user brianc2381
Indiana
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Great, have bought tires from tire rack before good website no hassle

Reason I chose this business:

Have great deals on tires and fast local shipping

Reason I chose this product:

Have been satisfied with continental tires in the past tire rack has good prices cheaper than most local
Tire stores

Value
Shipping
Quality

Date of experience: September 3, 2021

Great, have bought tires from tire rack before good...
August 28th, 2021
Verified site experience
• Previous review

Great, have bought tires from tire rack before good website no hassle

Reason I chose this business:

Have great deals on tires and fast local shipping

Date of experience: August 28, 2021

Thumbnail of user hollya322
Alabama
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Fast easy and reliable. Will definitely use again in the future.

Date of experience: January 25, 2021

Thumbnail of user kevinw1033
New York
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Excellent delivery! Tires shipped quickly and ahead of schedule..

Date of experience: January 25, 2021

Thumbnail of user jimp867
Arizona
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Second time with TR and both have been excellent! I am well pleased.

Reason I chose this business:

Selection, speedy service, quality of goods.

Reason I chose this product:

Previous user of Continental tires and have nothing but praise for them. Quality product.

Value
Shipping
Quality

Date of experience: September 3, 2021

Second time with TR and both have been excellent!
August 28th, 2021
Verified site experience
• Previous review

Second time with TR and both have been excellent! I am well pleased.

Date of experience: August 28, 2021

Thumbnail of user susanc2433
New York
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Excellent ordering, super fast shipping. Would definitely buy from Tire Rack again.

Reason I chose this business:

Well known, purchased before, great service & prices.

Reason I chose this product:

Excellent reviews

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user simond148
New York
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Easy website to use, very clear pricing, fast delivery. Always buy my tires here.

Date of experience: January 25, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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