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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,092 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26313
  • Shipping
    26275
  • Quality
    26847

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,133
Neutral
154
Negative
93
View ratings trends

Instant Feedback

469,649 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,092)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user charless1952
Virginia
2 reviews
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Easy shopping, Thanks. Will use again. Arrived promptly. Found what I needed easily.

Reason I chose this business:

Son had used previously.

Value
Shipping
Quality

Date of experience: September 4, 2021

Easy shopping, Thanks
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Son had used previously.

Date of experience: August 28, 2021

Thumbnail of user kristiw89
Minnesota
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

All questions answered, they came on time exactly as promised

Date of experience: January 25, 2021

Thumbnail of user willj75
Virginia
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

So far it works great. Nice carry case. Powerful. Make sure it's a 15 amp or higher power outlet.

Date of experience: January 25, 2021

Thumbnail of user charleso440
Connecticut
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Awesome price, fast delivery. I was very happy with my order. Thanks

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user roberty445
New Jersey
3 reviews
0 helpful votes
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August 16th, 2022
Verified purchase
• Updated review

You always have what I need and it arrives quickly

Value
Shipping
Quality

Date of experience: August 16, 2022

Great selection, fast delivery
December 31st, 2021
Verified purchase
• Previous review

They had exactly what I wanted and at a fair price.

Reason I chose this business:

Previous customer, great selection, fast delivery!

Value
Shipping
Quality

Date of experience: December 31, 2021

Fabulous...
May 1st, 2021
Verified site experience
• Previous review

Fabulous... love the research and available tools. Been using you guys for tires for over ten years now!

Reason I chose this business:

Because you exist!

Date of experience: May 1, 2021

Thumbnail of user phyllish316
Arizona
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Easy and great. Good customer service. Will order again.

Value
Shipping
Quality

Date of experience: September 23, 2022

Thumbnail of user pamb667
New Hampshire
2 reviews
0 helpful votes
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September 3rd, 2021
Verified purchase

Pleased with how fast they arrived! Not a bad price!

Reason I chose this business:

Good reviews

Reason I chose this product:

Needed for my car

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user williep87
Wisconsin
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Easy way to buy tires. My second time ordering from Tire Rack.

Reason I chose this business:

Had good service previously.

Reason I chose this product:

Recommended by Consumer Reports.

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user andrewt638
New York
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Came next day and looked just like the picture. No complaints

Date of experience: January 25, 2021

Thumbnail of user nmm3
Florida
2 reviews
0 helpful votes
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August 17th, 2022
Verified purchase
• Updated review

Had 2 yr coverage on tires... Claimed one, bad non repairable tire. All went smooth as silk!

Reason I chose this business:

To submit a claim and buy replacement tire.

Service
Value
Shipping
Quality

Date of experience: August 17, 2022

Tire rack did their part in sale, UPS did not
August 1st, 2021
Verified purchase
• Previous review

Ordered from Tire Rack before like the service and prices... Thumbs Up!

Firestone took care of me..I was truely blessed to have them in my corner

Reason I chose this business:

Always like the tire Options you provide on tires and installers.

Reason I chose this product:

Good price, good wear history and exactly the kind of tires needed.

Service
Value
Shipping
Quality

Date of experience: August 1, 2021

Ordered from Tire Rack before like the service and...
July 24th, 2021
Verified site experience
• Previous review

Ordered from Tire Rack before like the service and prices... Thumbs Up!

Reason I chose this business:

Always like the tire Options you provide

Date of experience: July 24, 2021

Thumbnail of user stephent741
Pennsylvania
2 reviews
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Very easy to shop on the website and find several choices.

Reason I chose this business:

Best prices and choices.

Reason I chose this product:

Good quality and warranty.

Value
Shipping
Quality

Date of experience: September 3, 2021

Very easy to shop on the website
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best prices

Date of experience: August 28, 2021

Thumbnail of user herbh37
Maryland
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

Outstanding process from start to finish. 4th time using Tirerack, highly recommend!

Date of experience: January 22, 2021

Thumbnail of user williamm4854
Maryland
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Quick & easy, great tire comparisons and information

Reason I chose this business:

Friend recommended

Value
Shipping
Quality

Date of experience: December 10, 2022

Thumbnail of user alvins112
Missouri
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Site is easy to use and got what I wanted without much trouble.

Reason I chose this business:

Have heard about you many times over from friends

Reason I chose this product:

I have had Michelin tires before and after reviewing all the choices on Tire Rack I decided to go with the Michelin Pilot Sport All Season. I liked the tread design and the sidewall stands out from the rim about a quarter inch, so hopefully no curb rash on rims.

Value
Shipping
Quality

Date of experience: September 3, 2021

Site is easy to use and got what I wanted without much...
August 26th, 2021
Verified site experience
• Previous review

Site is easy to use and got what I wanted without much trouble.

Reason I chose this business:

Have heard about you many times over from friends

Date of experience: August 26, 2021

Thumbnail of user gregm688
Iowa
1 review
0 helpful votes
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January 24th, 2021
Verified purchase

Very fast delivery. Correct tires at a good price.

Date of experience: January 24, 2021

Thumbnail of user markj1084
Kentucky
1 review
0 helpful votes
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January 22nd, 2021
Verified purchase

Easy navigation of site and awesome timely delivery; great service

Date of experience: January 22, 2021

Thumbnail of user stephenm1820
North Carolina
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Good. No complaints! The communication about shipment and delivery was very appreciated.

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user patrickr756
New York
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Fair prices, good rating system, installer found close to home.

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user emilyr594
North Carolina
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

It was awesome to have tires installed without leaving the house!

Date of experience: January 24, 2021

Thumbnail of user gunl
Illinois
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Great! I appreciate the easiness of getting things ordered and chosen

Value
Shipping
Quality

Date of experience: February 24, 2022

Thumbnail of user chappieb
Pennsylvania
2 reviews
0 helpful votes
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February 25th, 2022
Verified purchase

Website is very user friendly, good for us old farts trying to learn some of this newer technology.

Reason I chose this business:

Best prices and service; bought Michelin tires for my Grand Cherokee about one year ago.

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user richardh3413
Massachusetts
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase

Tire Rack makes it easy to compare tires across brands

Value
Shipping
Quality

Date of experience: December 10, 2022

Thumbnail of user doreenm199
Maryland
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase
• Updated review

Chats were very helpful. Sorry it's not 50 characters.

Reason I chose this business:

Referred by Independent Auto Service

Reason I chose this product:

They were recommendaed.

Value
Shipping
Quality

Date of experience: August 18, 2022

Chats were very helpful
August 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Referred by Independent Auto Service

Date of experience: August 12, 2022

Thumbnail of user patrickt379
Maryland
1 review
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase
• Updated review

Tucker was super helpful, much appreciated support

Reason I chose this business:

Easy shopping tools, good pricing

Reason I chose this product:

Really good performance / price ratio and terrific looking wheels as well.

Value
Shipping
Quality

Date of experience: September 2, 2021

Tucker was super helpful, much appreciated support
August 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy shopping tools, good pricing

Date of experience: August 27, 2021

Thumbnail of user christinad334
California
1 review
0 helpful votes
  • Send Message
January 24th, 2021
Verified purchase

Ordered a set of tires and they arrived the next day.

Date of experience: January 24, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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