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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,092 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26313
  • Shipping
    26275
  • Quality
    26847

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,133
Neutral
154
Negative
93
View ratings trends

Instant Feedback

469,649 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,092)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user melanieb694
New York
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Easy access and ability to quickly make the purchase.

Reason I chose this business:

My husband and cousins use it.

Value
Shipping
Quality

Date of experience: September 23, 2022

Thumbnail of user danam581
North Carolina
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase
• Updated review

Straight forward web site instructions for tire purchase and shipping to my installer.

Reason I chose this business:

Large tire brand selection.

Reason I chose this product:

Wet road handling and tire life.

Value
Shipping
Quality

Date of experience: September 2, 2021

Straight forward web site instructions for tire purchase...
August 27th, 2021
Verified site experience
• Previous review

Straight forward web site instructions for tire purchase and shipping to my installer.

Reason I chose this business:

Large tire brand selection.

Date of experience: August 27, 2021

Thumbnail of user cameronl125
Ohio
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

It was quick and easy. Great description on rims to find out if they fit!

Reason I chose this business:

Had the best wheel options for my vehicle!

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user kp338
California
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Excellent automated service from purchase to delivery. Well done.

Reason I chose this business:

Repeat customer, excellent prior experience.

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user shankarm15
Michigan
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Exceptional... amazing delivery speed. Placed an order and it came the next day.

Reason I chose this business:

Continental Employee

Reason I chose this product:

Quality of the product.

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user williams4028
Illinois
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Fast delivery, had my order shipped to installer in a few days

Reason I chose this business:

Price and fast shipping

Reason I chose this product:

Price and availability plus good reviews

Service
Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user ethanm249
Pennsylvania
1 review
0 helpful votes
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December 7th, 2022
Verified purchase
• Updated review

Great selection, easy to follow website. Prices where good, and I love the road hazard warranty!

Reason I chose this business:

Used before, and loved the service.

Value
Shipping
Quality

Date of experience: December 7, 2022

Tire Rack mobile installation and Continental ProContact Tires
May 10th, 2022
Verified purchase
• Previous review

Great company with amazing options! Easiest way to get tires installed. Would highly recommend!

Reason I chose this business:

Have been looking at tires here for a long time!

Quality

Date of experience: May 10, 2022

Thumbnail of user davidr4428
Alaska
1 review
0 helpful votes
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February 25th, 2022
Verified purchase
• Updated review

Very easy to order and free shipping make a big difference.

Reason I chose this business:

See a lot of people suggested you

Value
Shipping
Quality

Date of experience: February 25, 2022

I will know more when I receive my order
February 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

See a lot of people suggested you

Date of experience: February 18, 2022

Thumbnail of user archc24
Connecticut
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Intuitive process, with some ability to compare tires.

Reason I chose this business:

Availability shown for the tire I wanted.

Reason I chose this product:

Mileage rating, and quiet, which is good for a Tesla.

Value
Shipping
Quality

Date of experience: September 3, 2021

Intuitive process
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Availability shown for the tire I wanted.

Date of experience: August 28, 2021

Thumbnail of user louisb313
New Jersey
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Service was great. Tires delivered on time. Car feels brand new.

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user paulh2764
Massachusetts
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

First time buyer. Good website.
Great job! Very pleased with everything.

Reason I chose this business:

Friend recommended.

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user antwioner
Maryland
2 reviews
0 helpful votes
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August 17th, 2022
Verified purchase

I have and will always shop at Tire Rack. Awesome!

Reason I chose this business:

I always use Tire Rack.

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user inocenciov1
Texas
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Best price... on line... i recommend tire rack save money and time...

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user chazo3
Minnesota
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Great experience easy install and loved the fast shipping

Date of experience: January 24, 2021

Thumbnail of user tonyh667
Florida
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Great customer service with people that know their tire info

Date of experience: January 24, 2021

Thumbnail of user nikitaw11
New York
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Thank you for the fast service will be doing business again this is my two time

Date of experience: January 23, 2021

Thumbnail of user robertv905
New York
2 reviews
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

User friendly online ordering process!:):):):):):)
:)

Reason I chose this business:

Free shipping to home

Value
Shipping
Quality

Date of experience: September 3, 2021

User friendly online ordering process
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Free shipping to home

Date of experience: August 28, 2021

Thumbnail of user danielt999
Oregon
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Ordered on Saturday morning. Shipped Monday. Received today! Wow

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user scottl1074
Oregon
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Arrived on time as promised. No complaints at all.

Date of experience: January 21, 2021

Thumbnail of user joser1470
Pennsylvania
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Found what i needed and would have been 5 star but half my order was delayed.

Reason I chose this business:

Searching for tires

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user sc428
New Jersey
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

Best prices on tires. Painless road hazard process.

Date of experience: January 21, 2021

Thumbnail of user staceyr175
New York
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

As usual, TireRack delivers. Same great customer service I've come to love and expect.

Date of experience: January 21, 2021

Thumbnail of user melissaw1756
Delaware
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Everything was great the last time so I'm ordering from you guys again.

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: December 7, 2022

Thumbnail of user erice765
Virginia
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Easy to find and purchase the tires I wanted. Shipped promptly.

Reason I chose this business:

Quick service with lots of choices.

Value
Shipping
Quality

Date of experience: February 24, 2022

Thumbnail of user davem1466
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

Bruno was a tremendous help with placing and shipping my order.

Reason I chose this business:

Recommended by a Meineke professional.

Value
Shipping
Quality

Date of experience: December 12, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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