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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26313
  • Shipping
    26275
  • Quality
    26847

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,128
Neutral
154
Negative
93
View ratings trends

Instant Feedback

469,644 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,087)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user adama635
Georgia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Absolute game changer. Price, shipping time, convenience. Awesome company and website

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user kristinep52
South Carolina
1 review
0 helpful votes
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February 24th, 2021
Verified purchase

Despite making an appointment, it took way longer than expected to install the tires

Date of experience: January 23, 2021

Thumbnail of user manuelv85
California
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Buying tires was quick and easy. Will use them again for sure.

Date of experience: January 20, 2021

Thumbnail of user richg125
Pennsylvania
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Excellent. No need to say anything else! Thank you.

Date of experience: January 23, 2021

Thumbnail of user scotts2357
Georgia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Great prices, awesome selection, very fast shipping.

Reason I chose this business:

Ease of access.

Reason I chose this product:

Great Tire Rack reviews.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user joshh366
Florida
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Tire reviews really helped. Assuming they are independent and not manufacturer sponsored

Reason I chose this business:

Price & reviews

Reason I chose this product:

Review and price

Value
Shipping
Quality

Date of experience: September 1, 2021

Tire reviews really helped
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price & reviews

Date of experience: August 26, 2021

Thumbnail of user marcd136
Connecticut
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase
• Updated review

Another great transaction with TireRack! Customer service was extremely helpful.

I had a great time chatting with Tire Rack customer service.

Reason I chose this business:

Great selection. Quick service. Fair pricing.

Reason I chose this product:

Winter is coming!

Service
Value
Shipping
Quality

Date of experience: September 2, 2021

Another great transactin with TireRack!
March 9th, 2020
Verified site experience
• Previous review

Date of experience: March 9, 2020

Thumbnail of user pawels100
Florida
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

I am returning customer, the best service for new tires

Service
Value
Shipping
Quality

Date of experience: February 22, 2022

Thumbnail of user andrewk1074
Colorado
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Quick and easy. The warranty that comes standard for road hazards is a big plus!

Reason I chose this business:

My dealer recommended

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user tonya674
Maryland
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

I will also recommend tire rack to everyone. Excellent service

Reason I chose this business:

Great service

Reason I chose this product:

What i needed

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user nicholasa201
Michigan
2 reviews
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Great as always! I use Tire Rack to order all my Hawk Pads.

Reason I chose this business:

Because they support racing

Reason I chose this product:

Hawk pads are the best

Value
Shipping
Quality

Date of experience: September 1, 2021

Mobile site hard to navigate to buy parts for specific...
April 14th, 2021
Verified site experience
• Previous review

Mobile site hard to navigate to buy parts for specific car for some users.

Reason I chose this business:

Because of tire racks involvement in Motorsports

Date of experience: April 14, 2021

Thumbnail of user christopherh920
New York
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Fast delivery, great service will continue buying in the future

Date of experience: January 20, 2021

Thumbnail of user freddya35
New Jersey
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Easy purchase, and fast delivery. Always order my tires from tire rack

Reason I chose this business:

I had great experience with my previous order

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user beverlym473
California
2 reviews
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Great selection (too many, really), and the customer service rep helped me narrow down my options.

Reason I chose this business:

Recommended by my tire installer at Nielsen's Automotive

Reason I chose this product:

Correct size and speed rating for me and my car

Value
Shipping
Quality

Date of experience: September 1, 2021

Great selection (too many!)
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended by my tire installer at Nielsen's Automotive

Date of experience: August 26, 2021

Thumbnail of user richardb4327
New Hampshire
2 reviews
0 helpful votes
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August 16th, 2022
Verified purchase

I buy all my tires from TireRack. Com and have had zero issues

Reason I chose this business:

Price and availability of the products I need.

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user jamess5832
Florida
1 review
0 helpful votes
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February 24th, 2022
Verified purchase
• Updated review

Great website. Easy to navigate. Rich in information.

Reason I chose this business:

Prior experience

Value
Shipping
Quality

Date of experience: February 24, 2022

Great experience
January 17th, 2022
Verified purchase
• Previous review

Bought a replacement tire for Tesla. Dealer couldn't get Goodyear tire for unknown reason, so they sent me to Tire Rack. Took only a day to arrive and the whole experience was easy.

Reason I chose this business:

Tesla service dept told me to.

Value
Shipping
Quality

Date of experience: January 17, 2022

Thumbnail of user robertr2976
Maryland
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Great wheels and tires easy to navigate website speedy delivery

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user karend2196
Virginia
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Tires delivered, installed and on the road. No problems.

Reason I chose this business:

I typically buy from Costco due to their prices, but they did not carry the Falken's that I wanted.

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user pashkk
New York
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Very easy to place a order. Fast shipping. Everything was nice and smooth. Thanks!

Reason I chose this business:

Heard from a friend that they offer good quality and they’re very good in their service

Reason I chose this product:

Reasonable price.

Value
Shipping
Quality

Date of experience: September 1, 2021

Very easy to place a order
August 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Heard from a friend that they offer good quality and they’re very good in their service

Date of experience: August 25, 2021

Thumbnail of user dominicp97
Indiana
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

All went very good with delivery and install. Tires perfect.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user craigw546
South Carolina
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

First choice items in-stock and delivered next day. What more can you ask for?

Reason I chose this business:

Price and availability

Reason I chose this product:

Size and style

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user judyl482
Alabama
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

It was quick and easy to find the best tires for my car.

Reason I chose this business:

Tire Rack was recommended by a certified Mercedes mechanic. Tire Rack had good customer reviews, quality tires, free shipping, free road hazard protection, plus a $70 savings when buying a set of 4 tires.

Value
Shipping
Quality

Date of experience: September 1, 2021

It was quick and easy to find the best tires for my...
August 26th, 2021
Verified site experience
• Previous review

It was quick and easy to find the best tires for my car.

Reason I chose this business:

Tire Rack was recommended by a certified Mercedes mechanic. Tire Rack had good customer reviews, quality tires, free shipping, free road hazard protection, plus a $70 savings when buying a set of 4 tires.

Date of experience: August 26, 2021

Thumbnail of user dougr116
Ohio
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Good! They had the tires I wanted and shipped them quickly.

Reason I chose this product:

Winter rating

Value
Shipping
Quality

Date of experience: September 1, 2021

Good...
October 24th, 2019
Verified site experience
• Previous review

Good...

Date of experience: October 24, 2019

Thumbnail of user mikeh1580
Pennsylvania
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Had my replacement wheel in less than 24 hours, with free shipping.

Date of experience: January 20, 2021

Thumbnail of user nelsons108
Wisconsin
1 review
0 helpful votes
  • Send Message
January 23rd, 2021
Verified purchase

Very fast service great response and turn around. Highly recommended

Date of experience: January 23, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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