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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,079 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26311
  • Shipping
    26273
  • Quality
    26845

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,121
Neutral
153
Negative
93
View ratings trends

Instant Feedback

469,631 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,079)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user kays449
Pennsylvania
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Great experience
It was nice, fast checkout and delivery price could have been better pricing

Reason I chose this business:

Brakes and rotors

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user claytonp80
California
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

They have the best tire selection. Shipping is always fast.

Reason I chose this business:

Great Selection and prices.

Value
Shipping
Quality

Date of experience: October 11, 2022

Thumbnail of user danal438
Pennsylvania
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Fast efficient! Good value as priced. Mounting, balancing and TPM installation was invaluable.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: October 16, 2022

Thumbnail of user ronaldv226
Virginia
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Very nice thank you. I appreciate the prompt delivery.

Reason I chose this business:

Better prices

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user michaelr3910
New York
1 review
0 helpful votes
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October 13th, 2022
Verified purchase
• Updated review

Simple, fast and easy replacement. Knowledgeable staff

Reason I chose this business:

Road Hazard

Service
Value
Shipping
Quality

Date of experience: October 13, 2022

Fast service!
November 3rd, 2021
Verified purchase
• Previous review

Website gives all the information and reviews you need to make an informed purchase

Reason I chose this business:

Always the lowest prices on the best brands

Value
Shipping
Quality

Date of experience: November 3, 2021

Thumbnail of user brettb711
New Jersey
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Great service! Fast and Efficient ordered on Wednesday, rims showed up next day!

Reason I chose this business:

Availability

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user michaelw4886
Virginia
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Oscar was very helpful, he provided me the right data to make a decision.

Reason I chose this business:

Combo and price and convenience. Ability for hassle free return

Service
Value
Shipping
Quality

Date of experience: June 16, 2022

Thumbnail of user michaele1937
North Carolina
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Grant was great, people are always helpful. They will continue to get my business.

Reason I chose this business:

Great website

Value
Shipping
Quality

Date of experience: October 13, 2022

Thumbnail of user ralphw181
Texas
1 review
0 helpful votes
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October 15th, 2022
Verified purchase
• Updated review

You guys are the best everything seems to be working great

Reason I chose this business:

I return to sellers that treat me right and here I am, retur

Value
Shipping
Quality

Date of experience: October 15, 2022

Amazing!
October 3rd, 2021
Verified purchase
• Previous review

Great experience!
Transaction was excellent

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: October 3, 2021

Thumbnail of user nathanp267
New Jersey
2 reviews
0 helpful votes
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September 5th, 2021
Verified purchase

Great experience 10 stars from start to finish! Will definitely use them again.

Reason I chose this product:

Needed them

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user tommief22
Pennsylvania
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Great no problems ordering and everything went smoothly.

Value
Shipping
Quality

Date of experience: October 13, 2022

Thumbnail of user darleneh222
Hawaii
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

Overall easy ordering, fast shipping service, good.

Reason I chose this business:

Price. Fast Delivery.

Reason I chose this product:

Bought set of 4. Only 1 tire needed to be replaced do to accident.

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user edwins215
California
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
• Updated review

Very good selection of tires, website easy to navigate, sale handled well.

Reason I chose this business:

Positive past experience.

Reason I chose this product:

Had the qualities I was looking for in new tires.

Value
Shipping
Quality

Date of experience: June 15, 2022

Good website for comparing tires, easy to execute purchase
June 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Positive past experience.

Date of experience: June 9, 2022

Thumbnail of user josephl1751
Iowa
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Quick and easy. Fast delivery. Awesome rebate. Will buy from Tirerack again.

Reason I chose this business:

Commercials

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user rodneyn62
South Carolina
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

Price, quality, & delivery for run flats... Unbelievable!

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user marcos256
New Jersey
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Excellent service by Oscar, very knowledgeable, professional and polite

Value
Shipping
Quality

Date of experience: June 16, 2022

Thumbnail of user scottj1026
Utah
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Good tires. Quick shipping. Great web site. Easy ordering. Thank you.

Reason I chose this business:

Return Customer

Reason I chose this product:

Love your large selection of quality tires.

Value
Shipping
Quality

Date of experience: September 5, 2021

We love Tire Rack
August 30th, 2021
Verified site experience
• Previous review

We love Tire Rack. Excellent to work with. Thank You

Reason I chose this business:

Return Customer

Date of experience: August 30, 2021

Thumbnail of user brianh2034
Colorado
1 review
0 helpful votes
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October 15th, 2022
Verified purchase
• Updated review

Always easy! Been using the TireRack for years! Great testing and reviews!

Reason I chose this business:

Easy, included road hazard and easy to schedule installation.

Value
Shipping
Quality

Date of experience: October 15, 2022

Always great information to compare tires from a trusted...
September 28th, 2021
Verified site experience
• Previous review

Always great information to compare tires from a trusted source! Been working with the Tire Rack since the mid 1980's!

Reason I chose this business:

Trusted source.

Date of experience: September 28, 2021

Thumbnail of user richardc1699
California
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

Quick, easy, and found great price of available product

Reason I chose this business:

Established company

Value
Shipping
Quality

Date of experience: June 14, 2022

)
June 17th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Convenience

Date of experience: June 17, 2020

Thumbnail of user allenp166
Texas
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase
• Updated review

It's been good so far. Tires were delivered a day early which helped me get them installed sooner,

Reason I chose this business:

Had what I needed

Value
Shipping
Quality

Date of experience: June 15, 2022

Delivery time was quick
August 4th, 2021
Verified purchase
• Previous review

Needed to see the shipping details much earlier in the process.

She was kind and helpful with quick corrections.

Reason I chose this business:

Because your company has been a reliable source for tires and usually gets them to me quickly.

Service
Value
Shipping
Quality

Date of experience: August 4, 2021

Needed to see the shipping details much earlier in...
August 28th, 2021
Verified site experience
• Previous review

Needed to see the shipping details much earlier in the process.

Reason I chose this business:

Because your company has been a reliable source for tires and usually gets them to me quickly.

Date of experience: July 29, 2021

Thumbnail of user davidm7665
Texas
2 reviews
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Easy to work with. Very quick shipping, I've had good experience so far

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user waleedf1
Ohio
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase
• Updated review

Love the ease in which tires can be ordered. Great website.

Reason I chose this business:

Shopped previously. Trust the service and delivery times.

Reason I chose this product:

A match for my front tires

Value
Shipping
Quality

Date of experience: September 5, 2021

Love the ease in which tires can be ordered
January 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Shopped previously. Trust the service and delivery times.

Date of experience: January 23, 2021

Thumbnail of user jamesp3153
Michigan
2 reviews
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase
• Updated review

I received my order in a timely manner and experienced no issues.

Reason I chose this business:

Employee discount!

Reason I chose this product:

Employee discount!

Value
Shipping
Quality

Date of experience: September 5, 2021

Easy to use interface
August 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Employee discount

Date of experience: August 31, 2021

Thumbnail of user kathleenb1769
New York
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Website is user friendly. Was able to navigate the site with no p.

Reason I chose this business:

Recommended by Dealer.

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user johns9388
Kentucky
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase

Fast delivery and great tires. Will not buy anywhere else.

Reason I chose this business:

Purchased from here before.

Reason I chose this product:

Perfect fit and great price.

Value
Shipping
Quality

Date of experience: September 4, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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