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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,079 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26311
  • Shipping
    26273
  • Quality
    26845

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,121
Neutral
153
Negative
93
View ratings trends

Instant Feedback

469,631 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,079)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user sonyah166
Florida
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Great service and my tires are always in stock. They were delivered within 24 hours!

Reason I chose this business:

Great supply and quick delivery

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user carlingtonw
Florida
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Quick and easy no hassle. Great quality tires for the price.

Reason I chose this business:

Easy to navigate

Value
Shipping
Quality

Date of experience: September 4, 2021

Quick and easy
January 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy to navigate

Date of experience: January 10, 2021

Thumbnail of user brucec1207
Oklahoma
2 reviews
0 helpful votes
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December 23rd, 2021
Verified purchase
• Updated review

Easy to order online and delivery was fast! Tire Rack is reliable.

Reason I chose this business:

I have used before

Reason I chose this product:

Specific product for my car that was in stock

Value
Shipping
Quality

Date of experience: December 23, 2021

Easy to use
December 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have used before

Date of experience: December 17, 2021

Thumbnail of user jamesp3633
California
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
• Updated review

Easy ordering process on the website and good customer service

Reason I chose this business:

Replacement tire ordered under road hazard protection

Service
Value
Shipping
Quality

Date of experience: June 15, 2022

Easy to use website
March 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Ordered new wheels and tires

Date of experience: March 2, 2022

Thumbnail of user williamf1518
Pennsylvania
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Very easy to navigate and handle the entire process.

Reason I chose this business:

Online reputation

Value
Shipping
Quality

Date of experience: December 23, 2021

Thumbnail of user bernardp114
Maryland
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Third time I have ordered. Will do again in future

Reason I chose this business:

Price, convenience, selection.

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user johnh5674
Mississippi
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Quick and easy... competitive prices. Would probably use them again.

Reason I chose this business:

Needed two spare tires and found Tire Rack had good prices.

Reason I chose this product:

Needed tires

Value
Shipping
Quality

Date of experience: September 4, 2021

Quick and easy...
August 28th, 2021
Verified site experience
• Previous review

Quick and easy... competitive prices.

Reason I chose this business:

Needed two spare tires and found Tire Rack had good prices.

Date of experience: August 28, 2021

Thumbnail of user luisu34
Mexico
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

Thanks a lot for all information, delivery and support

Reason I chose this business:

Because I’m customer for many years

Value
Shipping
Quality

Date of experience: December 22, 2021

Thumbnail of user toddk308
Virginia
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Easy website accurate details and descriptions very please will buy from them again

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user williamr1245
California
2 reviews
0 helpful votes
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September 4th, 2021
Verified purchase

Excellent from start to finish... great price delivery

Reason I chose this business:

Price delivery reputation

Reason I chose this product:

Bad $#*! tire for my 2010 Taurus SHO

Value
Shipping
Quality

Date of experience: September 4, 2021

Thumbnail of user mikes4031
Mississippi
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

You guys are great. Appreciate the warranty coverage.

Reason I chose this business:

Had to replace a tire due to road hazard.

Value
Shipping
Quality

Date of experience: September 16, 2022

Thumbnail of user staceyz38
Washington
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

The delivery and install option is terrific! So easy!

Reason I chose this business:

I love the ease of use of the website and the warranty on the tires.

Value
Shipping
Quality

Date of experience: September 4, 2021

The delivery and install option is terrific!
August 29th, 2021
Verified site experience
• Previous review

The delivery and install option is terrific! So easy!

Reason I chose this business:

I love the ease of use of the website and the warranty on the tires.

Date of experience: August 29, 2021

Thumbnail of user ambrom
Virginia
2 reviews
0 helpful votes
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June 14th, 2022
Verified purchase

Super experience and easy to follow on line. Thank you

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user robertw4173
Michigan
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Love how easy Tire Rack makes things. The mobile service, my first time trying it, was excellent.

Reason I chose this business:

Past experience (all good).

Value
Shipping
Quality

Date of experience: June 15, 2022

Thumbnail of user roberte1469
Virginia
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Products in stock. Fast delivery. Good prices…………….

Reason I chose this business:

Prior experience with Tire Rack

Value
Shipping
Quality

Date of experience: December 23, 2021

Thumbnail of user christopherr965
Connecticut
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

Easy comparisons. Several choices and brands. Videos very helpful.

Reason I chose this business:

Used in the past. Great prices and web site.

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user kaitlync89
Pennsylvania
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Awesome deals, and ease of purchase with the make/model filter. Thank you!

Reason I chose this business:

Recommendation

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user traciw47
Ohio
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
• Updated review

It was excellent. Very easy to use website. Prices were great.

Reason I chose this business:

Purchased previously

Value
Shipping
Quality

Date of experience: June 15, 2022

It was excellent
June 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Purchased previously

Date of experience: June 8, 2022

Great
April 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price, availability

Date of experience: April 10, 2020

Thumbnail of user donalda310
South Carolina
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Great looking tire at a good price, and free road hazard as well.

Reason I chose this business:

Previous experience

Reason I chose this product:

Size and style I needed

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user dennisb912
California
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Quick, Easy ordering.
Plus, I get to choose the tires that suits my need.

There was some sort of mix-up when I paid for my order however, the issue was resolved right away by Tire Rack Customer Service Rep.

Reason I chose this business:

Not happy with the "BIG BOX" stores selections of tires that they choose for me. I would rather do some research for myself before ordering.

Reason I chose this product:

Looking for tires that check all of the boxes on my list including, driving in snowy conditions.

Service
Value
Shipping
Quality

Date of experience: September 3, 2021

Quick, Easy ordering
August 28th, 2021
Verified site experience
• Previous review

Quick, Easy ordering.
Plus I get to choose the tires that suits my need, not what someone wants to clear out of there stock.

Reason I chose this business:

I am getting separation on one of my tires and was never really happy with this set.

Date of experience: August 28, 2021

Thumbnail of user jordanb623
Michigan
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Really fast and easy experience! Good price! Would definitely recommend

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user kerryv25
Wisconsin
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Tire Rack had very competitive pricing. The turn around on orders from my experience is awesome.

Reason I chose this business:

I needed new tires for my 2015 Equinox

Reason I chose this product:

I had good results with the same tire. 64000 miles plus.

Value
Shipping
Quality

Date of experience: September 3, 2021

Great prices
August 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I needed new tires for my 2015 Equinox

Date of experience: August 27, 2021

Thumbnail of user juanh237
New York
1 review
0 helpful votes
  • Send Message
November 26th, 2021
Verified purchase

Nice customer service they really help you out with any issues.

Reason I chose this business:

Good prices and fast delivery

Service
Value
Shipping
Quality

Date of experience: November 26, 2021

Thumbnail of user johnx376
Florida
2 reviews
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase

Outstanding job! Service was precise accurate and well done

Reason I chose this business:

Best choices

Quality

Date of experience: May 12, 2022

Thumbnail of user taitef
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

I had a Good experience…………………………………………………………………………..

Reason I chose this business:

Friend told me to

Quality

Date of experience: May 10, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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